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Aparthotel

Sercotel Togumar

Property class: 3

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Photo gallery for Sercotel Togumar

A hotel entrance with a glass door, a sign indicating AT 59, and a welcome sign for Sercotel. - Sercotel Togumar (Madrid)
A buffet with various food items including bread, pastries, meats, cheeses, and fruits. - Sercotel Togumar (Madrid)
A patio area with a brick wall, a small table with chairs, and a covered seating area. - Sercotel Togumar (Madrid)
A reception desk with a flat-screen monitor, a keyboard, and a mouse. There is a bookshelf with books and a globe. A plaid armchair and a small ottoman are visible. - Sercotel Togumar (Madrid)
A hotel room with a large bed, bedside table with a lamp, and a chair near a window with curtains. - Sercotel Togumar (Madrid)
Paseo de la Castellana is located near Sercotel Togumar, which provides a terrace, a library, and dry cleaning/laundry services. Free in-room WiFi and car rentals on site are available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Triple Room (Apartamento)

A hotel room with two beds, a TV, a desk, and a chair.

Classic Triple Room (Apartamento)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room (Apartamento)

Classic Twin Room (Apartamento) | Minibar, in-room safe, desk, WiFi (free)

Classic Twin Room (Apartamento)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Apartamento)

A hotel room with a bed, a TV, a dining table with chairs, and a small cabinet.

Superior Room (Apartamento)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

APARTMENT CLASSIC

  • Sleeps 10

APARTMENT CLASSIC ONE BEDROOM

  • Sleeps 10

APARTMENT CLASSIC DOUBLE BED

  • Sleeps 10

About the neighborhood

Located in Chamartín, a neighborhood in Madrid, Sercotel Togumar is near a metro station. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
View more Aparthotels in Madrid
Map
Calle de Canillas, 59, Madrid, Madrid, 28002

What's nearby

  • An aerial view of a city with a prominent white building with a dome in the center, surrounded by densely packed buildings with red-tiled roofs.
    National Auditorium of Music
    6 min walk - 0.4 miles
  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    17 min walk - 0.9 miles
  • A large, empty stadium with blue seats and a green field.
    Bernabéu Stadium
    2 min drive - 0.9 miles
  • A historic building with intricate brickwork and arches.
    Plaza de Toros de Las Ventas
    3 min drive - 1.6 miles
  • U.S. Embassy
    3 min drive - 1.1 miles

Getting around

  • Nuevos Ministerios Station
    4 min drive
  • Prosperidad Station
    4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    11 min drive

Restaurants

  • Reblochón
    5 min walk
  • Mega Fénix
    3 min walk
  • La Prospe Tapas-Bar
    4 min walk
  • Rodilla
    5 min walk
  • Chocolatería San Ginés
    3 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Self parking on site (EUR 21 per night; includes in/out privileges)

Kitchen

  • Microwave
  • Mini-fridge
  • Stovetop

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 13 for adults and EUR 13 for children
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Library
  • TV

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Up to 15 lbs per pet
  • Fee: EUR 22 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 6 floors
  • 75 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 22 per pet, per night

Service animals are welcome, and are exempt from fees

Up to 15 lbs per pet

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Self parking fee: EUR 21 per night (in/out privileges)
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Sercotel Togumar pet-friendly?

Yes, this property allows pets with a maximum weight of up to 15 lbs per pet. There's a fee of EUR 22 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 21 per night.

What time is check-in at Sercotel Togumar?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Sercotel Togumar?

Check-out is at noon.

Where is Sercotel Togumar located?

Located in Chamartín, this aparthotel is within 1 mi (2 km) of National Auditorium of Music, Bernabéu Stadium, and Paseo de la Castellana. El Retiro Park and Gran Via are also within 3 mi (5 km). Prosperidad Station is only a 4-minute walk and Cartagena Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sercotel Togumar Reviews

8.2

Very Good

8.4

Cleanliness

7.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 191 out of 524 reviews
Rating 8 - Good. 224 out of 524 reviews
Rating 6 - Okay. 84 out of 524 reviews
Rating 4 - Poor. 18 out of 524 reviews
Rating 2 - Terrible. 7 out of 524 reviews

Reviews

Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff were friendly and helpful. The breakfast was delicious every morning.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was comfortable. The staff was extremely helpful at all times of the day. The room was big and comfortable.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Debra

Liked: Cleanliness, check-in
It’s the old adage. You get what you pay for. Three sleepless nights. I could swear there was an elephant in the floor above. The old fridge must have been on its last legs. It completed its cycle at least ten times during the night. I was so exhausted on the third and thankfully my last night, I unplugged the fridge, unfortunately there was still a lot of noise inside and outside in the street. On the positive the hotel was in a nice little village, close to shops and the metro.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Elsie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff, helpful, easy access to conference centre
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay super clean
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Tone Merete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel and the service was fantastic!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Mercedes Saguisag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and friendly staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay there, the area of chamartin is safe so I walked around many times while I was there, the hotel was comfortable and the room big enough.. would love to stay there again
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Zeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and very friendly staff
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was accessible by metro, staff were great, breakfast was a large spread (worth the upgrade). Our AC wasn't working properly- we also had a heat streak while visiting so we just opened the window and that helped. Otherwise, everything else was good.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and staff was super nice
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Good value and nice staff. I will be coming back in the future
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast included. Clean rooms. Wonderful staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 5 nights in May 2025
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was a great size, perfect for the 3 of us! Nice to have the space, included a kitchenette and dining area, ample closet space and nice view. The only issue was some parts of the bathroom. The sink took a long time to drain whenever you had the faucet on, and there was no way to change the shower to have the water go into the handheld device, it only came down as if filling the bath tub. Bathroom was dated but besides that the rest was good. Easy check in and friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and spacious

Decent aparthotel. Quiet location. Reception staff really friendly and helpful. Nice breakfast. Bathroom is a bit old fashioned but clean and spacious. Couldn’t get the electric hob to work.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff treated me kindness. It was clean and comfortable even though facilities have been aging. I t was also convenient since closing the station. A hair dryer wasn’t working, so four stars.
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy connection with the metro, fridge and microwave in the kitchen, very kind personnel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the distance from main city, having a metro station nesrby makes it easy to move around. The neighborhood was quite and nice
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. Very cost to the metro station to commute to the rest of Madrid.
Stayed 1 night in May 2026
Verified review

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities
We didn’t have breakfast at the hotel , a general, the property kept it well, a little outdated, but everything is decent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was really happy with our stay from Friday to Tu
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Futoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alexa G

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay here!!
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no place to put luggage
Stayed 3 nights in May 2026