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Four Points Flex by Sheraton Madrid Atocha

Property class: 2

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

A modern building with a glass facade and a rooftop terrace with outdoor seating. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A hallway with multiple elevators and doors, a fire extinguisher, and a sign indicating no smoking. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A modern building with 'Four Points Flex' signage, a prominent entrance, and a unique architectural design. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A blue-toned kitchen area with a coffee machine, shelves with food items, and a fruit bowl. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A modern interior with a glass partition, a table with chairs, and a hanging coat rack. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
Four Points Flex by Sheraton Madrid Atocha provides a rooftop terrace and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a door, and two framed pictures on the wall.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a flat-screen TV, and two framed pictures on the wall.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

A hotel room with a bed, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Terrace, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a mounted TV, a desk with a lamp, and a window with curtains.

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Arganzuela, a neighborhood in Madrid, is home to Four Points Flex by Sheraton Madrid Atocha. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Guests appreciate the hotel's convenience to public transportation: Mendez alvaro Station is 8 minutes by foot and Menendez Pelayo Station is 13 minutes. Visit our Madrid travel guide
Map
Calle Mezquite 5B, Madrid, Madrid, 28045

What's nearby

  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    18 min walk - 1.0 mile
  • A large, historic building with a dome and a statue on top, surrounded by a paved plaza and a grassy area.
    Atocha Station Memorial
    19 min walk - 1.1 miles
  • A historic building with a large glass facade and a modern sculpture.
    Museo Nacional Centro de Arte Reina Sofía
    20 min walk - 1.1 miles
  • A city street with buildings, cars, and a street lamp.
    Paseo del Prado
    2 min drive - 0.9 miles
  • A stone bridge with arches, a river, and a large cathedral in the background.
    Madrid Río
    3 min drive - 1.1 miles

Getting around

  • Mendez alvaro Station
    8 min walk
  • Madrid Delicias Station
    14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    16 min drive

Restaurants

  • El Punto
    10 min walk
  • Honest Greens Madnum
    1 min walk
  • Arturo’s Tap Room
    2 min walk
  • Unforgiven Coffee Lab
    14 min walk
  • VIPS
    7 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Four Points Flex by Sheraton Madrid Atocha pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at Four Points Flex by Sheraton Madrid Atocha?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points Flex by Sheraton Madrid Atocha?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton Madrid Atocha located?

Located in Arganzuela, this hotel is within 1 mi (2 km) of Plaza del Emperador Carlos V and El Retiro Park. Puerta del Sol and Gran Via are also within 3 mi (5 km). Mendez alvaro Station is 8 minutes by foot and Menendez Pelayo Station is 13 minutes.

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Reviews

Four Points Flex by Sheraton Madrid Atocha Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 631 out of 1306 reviews
Rating 8 - Good. 389 out of 1306 reviews
Rating 6 - Okay. 195 out of 1306 reviews
Rating 4 - Poor. 58 out of 1306 reviews
Rating 2 - Terrible. 33 out of 1306 reviews

Reviews

Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good location To be
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cool room
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean hotel with a lovely terrace. I liked my room a lot. It's a farther walk from Atocha than the name implies (20-25 minutes) and in a relatively dead area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mariely

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Monica M

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, small rooms and a decent location a short ride from Atocha station. We stayed here as a 1 night stop before flying out of Spain the next day which it worked well for. I wouldn’t recommend the location for a lengthy tourist visit but the hotel is nice and the staff were great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the size is fine. Location is good that it’s close to the train and underground. It’s also close to one of the bus stations.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is really small and minimum amenities 😜: No phone Safe or proper closet . But I suppose it’s good for price . Very well located. Clean and staff very good
Stayed 13 nights in Jun 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place was very clean and in a great location. Check-in was easy and smooth. We would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were great. I couldn't get the aircon to work, however I was only staying one night so it wasn't a major issue.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities
The property is OK and the staff was fine. Our room was quite small smaller than I anticipated. Overall, it wasn’t that impressed with the hotel nor the room. I did like the roof and watching the sunset.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Petre

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looked brand new. I didn't like the fact that they were still doing building work on the top floor next to our room with guests in the rooms. I hate that. Building work should be done with the hotel closed and not with guest in the hotel. At check in there were 2 ladies at the desk. One was checking people in working to clear the 5 people line and the other one completely ignored us and was chatting to a house keeper for about 10 minutes before resuming checking people in which was quite annoying. Other than that all good. I'd still recommended it for the location and new facilities.
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very lovely, the room was so clean and spacious, the only downside is that there are not many dining options available nearby, aside from that, it is a good location.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Basic room amenities but clean modern, good for a few night, and very close to Aldi supermarket and metro station
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what needed, Clean, friendly staff, nearby restaurants across road in complex, nearby metro stop, We only needed the combined 10 journey metro pass for about 10 euros, plus the fee for the card.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was great. Very clean. Parking n/a. The breakfast was somewhat mediocre. Staff was extremely helpful and friendly. As we do not speak Spanish it was nice to have staff members who could help us in English
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and friendly staff but tiny rooms The shower door also serves as bathroom door. Very basic. Only just adequate breakfast.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Viviana

Liked: Cleanliness, property conditions & facilities
Everything went smoothly, friendly staff at check in, room cleaning service daily although we were unsure if the bedding was actually changed but either way it was very tidy every time we came back!
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

ANA

Liked: Cleanliness
Everything very Clean and organized. My only complain: there was not water to drink at the lobby nor in the room. The container at the lobby it was alway empty, and when I asked they just send me to a store to buy. I was very suprise because it was super hot and no water??? And the staff it was just ok. 👍 I have had better experiences! But thanks.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Aleya

Liked: Cleanliness, property conditions & facilities
Reasonable rates, and decent location near Mendez Alvaro station. Atocha station also not far from the hotel but a bit of a trek if you have your bags. Hotel is clean and well maintained, few amenities though, rooms are on the smaller side, with two of us, it would have been nice to have a second shelf for our things and a few more plugs, hooks, etc. Continental breakfast was a nice add on by the hotel, appreciated having a bite to start off our day. Would love to have the water at the entrance being filled throughout the day, in 35 degrees celsius it’s nice to be welcomed with something refreshing. Would also suggest to the hotel to have a sign for which glasses are clean /used as they were switching sides on different days and people were sometimes putting used glasses on the clean side :( Overall it was a good experience for a hotel without too many frills!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The ascetic no-frills format of this Marriott Bonvoy hotel fits right into the hip Atocha barrio vibe even if there is only water available in the lounge area. Staff were very good and well-informed. But when amenities are minimal it’s a frustration if one of them, like the television for example, doesn’t work!
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're in Madrid for tourism and need a hotel to sleep, shower, and go, this is hotel is prefect. If you want to spend time in the hotel, do some work in a spacious room, or dine and drink at the hotel, this is not the place for you. Our room was a standard queen room. It was small, with one queen bed, bathroom, a hair dryer, a shelf for clothes, and two little shelves at each side of the bed bed acting as night tables. It also has air conditioning and even though the lowest set point the thermostat allowed was 20 C, I am sure it was actually colder because the room got pretty cold at night. The room does not come with a coffee maker, microwave, fridge, iron/ironing board, and it lacks closet space. It doesn't include breakfast but you can get it for 13€ per person. The hotel is very well located, just 5 minutes away from the Mendez Alvaro train station. The check-in process was quick. Staff were friendly and they spoke English and Spanish. Upon arrival the room was clean and organized. It is modern, and there's little wear and tear. The bathroom has only one door that acts as bathroom and shower door. There was enough space under the bed to store a couple of medium sized suitcases. Overall we were very pleased with our stay and would book again. This is somewhat of a no-frills hotels, with a cost per night in sync with what it offers. It is perfect to sleep, shower, and go out and discover Madrid. If you're looking for a hotel experience, look somewhere else.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, everything was normal.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Atocha train station.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Zeek

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms Cramped and extremley uncomfortable to move around with 0 space for luggage.
Stayed 4 nights in Aug 2026