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Four Points Flex by Sheraton Madrid Atocha

2.0 star property
Attentive staff welcomes travelers to this comfortable hotel near Museo Nacional Centro de Arte Reina Sofía, putting Madrid's cultural treasures within easy reach

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

A modern building with a glass facade and a rooftop terrace with outdoor seating. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A modern building with a unique angular design, featuring a mix of glass and concrete facades. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
Standard Room, 1 Queen Bed, Terrace, City View | Down comforters, laptop workspace, soundproofing - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A blue-toned kitchen area with a coffee machine, shelves with food items, and a fruit bowl. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
Reception - Four Points Flex by Sheraton Madrid Atocha (Madrid)
easyHotel Madrid Centro Atocha offers a convenient base near El Retiro Park. Guests enjoy the smoke-free environment, WiFi, self parking, and elevator access. Visitors consistently praise the helpful staff who enhance the stay experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

A modern room with a bed, a mounted TV, a wardrobe with a mirror, and a door.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Down comforters, laptop workspace, soundproofing

Standard Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

A hotel room with a bed, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Terrace, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Down comforters, laptop workspace, soundproofing

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with two beds, a TV, a small table, a trash bin, and a window with curtains.

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Arganzuela, a neighborhood in Madrid, is home to Four Points Flex by Sheraton Madrid Atocha. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Guests appreciate the hotel's convenience to public transportation: Mendez alvaro Station is 8 minutes by foot and Menendez Pelayo Station is 13 minutes. Visit our Madrid travel guide
Map
Calle Mezquite 5B, Madrid, Madrid, 28045

What's nearby

  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    18 min walk - 1.0 mile
  • A large, historic building with a dome and a statue on top, surrounded by a paved plaza and a grassy area.
    Atocha Station Memorial
    19 min walk - 1.1 miles
  • A historic building with a large glass facade and a modern sculpture.
    Museo Nacional Centro de Arte Reina Sofía
    20 min walk - 1.1 miles
  • A city street with buildings, cars, and a street lamp.
    Paseo del Prado
    2 min drive - 0.9 miles
  • A stone bridge with arches, a river, and a large cathedral in the background.
    Madrid Río
    3 min drive - 1.1 miles

Getting around

  • Mendez alvaro Station
    8 min walk
  • Madrid Delicias Station
    14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    16 min drive

Restaurants

  • Honest Greens Madnum
    1 min walk
  • Cafetería de La Estación
    6 min walk
  • El Punto
    10 min walk
  • Arturo’s Tap Room
    2 min walk
  • Viena Capellanes
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Four Points Flex by Sheraton Madrid Atocha pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at Four Points Flex by Sheraton Madrid Atocha?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points Flex by Sheraton Madrid Atocha?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton Madrid Atocha located?

Located in Arganzuela, this hotel is within 1 mi (2 km) of Museo Nacional Centro de Arte Reina Sofía and El Retiro Park. Puerta del Sol and Gran Via are also within 3 mi (5 km). Mendez alvaro Station is 8 minutes by foot and Menendez Pelayo Station is 13 minutes.

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Reviews

Four Points Flex by Sheraton Madrid Atocha Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 622 out of 1294 reviews
Rating 8 - Good. 389 out of 1294 reviews
Rating 6 - Okay. 193 out of 1294 reviews
Rating 4 - Poor. 58 out of 1294 reviews
Rating 2 - Terrible. 32 out of 1294 reviews

Reviews

Verified

10/10 Excellent

Mariely

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Monica M

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, small rooms and a decent location a short ride from Atocha station. We stayed here as a 1 night stop before flying out of Spain the next day which it worked well for. I wouldn’t recommend the location for a lengthy tourist visit but the hotel is nice and the staff were great.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the size is fine. Location is good that it’s close to the train and underground. It’s also close to one of the bus stations.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place was very clean and in a great location. Check-in was easy and smooth. We would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is really small and minimum amenities 😜: No phone Safe or proper closet . But I suppose it’s good for price . Very well located. Clean and staff very good
Stayed 13 nights in Jun 2026
Verified

8/10 Good

Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very lovely, the room was so clean and spacious, the only downside is that there are not many dining options available nearby, aside from that, it is a good location.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel with nice views.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean and comfortable beds
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Basic room amenities but clean modern, good for a few night, and very close to Aldi supermarket and metro station
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dayeris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and comfortable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sowmya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful, friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what needed, Clean, friendly staff, nearby restaurants across road in complex, nearby metro stop, We only needed the combined 10 journey metro pass for about 10 euros, plus the fee for the card.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service
The room was clean with comfortable beds. Very bare bones, but a good location and friendly staff.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and friendly staff but tiny rooms The shower door also serves as bathroom door. Very basic. Only just adequate breakfast.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was great. Very clean. Parking n/a. The breakfast was somewhat mediocre. Staff was extremely helpful and friendly. As we do not speak Spanish it was nice to have staff members who could help us in English
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Viviana

Liked: Cleanliness, property conditions & facilities
Everything went smoothly, friendly staff at check in, room cleaning service daily although we were unsure if the bedding was actually changed but either way it was very tidy every time we came back!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a great service and they all very nice people
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Aleya

Liked: Cleanliness, property conditions & facilities
Reasonable rates, and decent location near Mendez Alvaro station. Atocha station also not far from the hotel but a bit of a trek if you have your bags. Hotel is clean and well maintained, few amenities though, rooms are on the smaller side, with two of us, it would have been nice to have a second shelf for our things and a few more plugs, hooks, etc. Continental breakfast was a nice add on by the hotel, appreciated having a bite to start off our day. Would love to have the water at the entrance being filled throughout the day, in 35 degrees celsius it’s nice to be welcomed with something refreshing. Would also suggest to the hotel to have a sign for which glasses are clean /used as they were switching sides on different days and people were sometimes putting used glasses on the clean side :( Overall it was a good experience for a hotel without too many frills!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Easy book in, room was basic (as expected) but spotlessly clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The ascetic no-frills format of this Marriott Bonvoy hotel fits right into the hip Atocha barrio vibe even if there is only water available in the lounge area. Staff were very good and well-informed. But when amenities are minimal it’s a frustration if one of them, like the television for example, doesn’t work!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was short and godd enough; the reception was quick and the hotel was very clean and neat, though too far from Atocha train starion. I might use it on a future stay, but after checking my cards charges, I was surprised with an extra charge for no reason. I did not brae anything, I don't smoke, didn't take anything with me as I was traveling with a small carry on, so why ?
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities
The property is OK and the staff was fine. Our room was quite small smaller than I anticipated. Overall, it wasn’t that impressed with the hotel nor the room. I did like the roof and watching the sunset.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Will definitely have to come back on our next trip.
Stayed 1 night in May 2026