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Tru by Hilton Madison West, WI

Property class: 2.5

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Photo gallery for Tru by Hilton Madison West, WI

An outdoor seating area with wicker sofas and chairs, a fire feature, and a stone wall. - Tru by Hilton Madison West, WI (Madison)
A breakfast area with a sign reading "TOP IT BREAKFAST" and sections for coffee, donuts, yogurt, oatmeal, and fruit. - Tru by Hilton Madison West, WI (Madison)
A modern hotel lobby with a bar area, seating, and a reception desk. - Tru by Hilton Madison West, WI (Madison)
A snack kiosk with a variety of packaged snacks and beverages. - Tru by Hilton Madison West, WI (Madison)
A reception desk with two computer monitors, a wooden counter, and two upholstered chairs. - Tru by Hilton Madison West, WI (Madison)
Located close to University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison, Tru by Hilton Madison West, WI provides a free breakfast buffet, a terrace, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a television, and a small table.

Room, 1 King Bed

9.6 out of 10
Exceptional
(157 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with a wooden headboard, white bedding, and a small nightstand between them.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(89 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Mobility Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Hearing Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Hearing Accessible (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk with a TV, a chair, and a window with a view.

Room, 2 Queen Beds, Mobility Accessible

9.8 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

A hotel room with two beds, a desk with a TV, a chair, and a window with a view.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, each with a wooden headboard, white bedding, and a small nightstand between them.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

10.0 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Madison, Tru by Hilton Madison West, WI is in the business district. Check out an event or a game at Camp Randall Stadium, and consider making time for Henry Vilas Zoo, a top attraction not to be missed. Visit our Madison travel guide
Map
8102 Watts Rd., Madison, WI, 53719

What's nearby

  • A city skyline at sunset with a large domed building in the center.
    Alliant Energy Center
    13 min drive - 10.4 miles
  • A football stadium with a large crowd, a marching band, and a sunset sky.
    University of Wisconsin-Madison
    14 min drive - 6.6 miles
  • A stone archway with inscriptions and statues, surrounded by greenery.
    Camp Randall Stadium
    16 min drive - 8.0 miles
  • West Towne Mall
    2 min drive - 1.4 miles
  • Elver Park
    3 min drive - 1.6 miles

Getting around

  • Madison Station
    22 min drive
  • Dane County Regional Airport (MSN)
    30 min drive

Restaurants

  • Chick-fil-A
    4 min drive
  • Culver's
    4 min drive
  • The Cheesecake Factory
    4 min drive
  • Chili's Grill & Bar
    4 min drive
  • Dave & Buster's
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Null
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru by Hilton Madison West, WI pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 45 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Madison West, WI?

Check-in begins at 3 PM.

What time is check-out at Tru by Hilton Madison West, WI?

Check-out is at noon.

Where is Tru by Hilton Madison West, WI located?

Situated in the business district, this hotel is within 9 mi (15 km) of University of Wisconsin-Madison, University of Wisconsin Hospital and Clinics, and Camp Randall Stadium. Henry Vilas Zoo and Kohl Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Madison West, WI Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 871 out of 1128 reviews
Rating 8 - Good. 182 out of 1128 reviews
Rating 6 - Okay. 47 out of 1128 reviews
Rating 4 - Poor. 8 out of 1128 reviews
Rating 2 - Terrible. 20 out of 1128 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property, friendly staff, comfortable beds and great breakfast. We would highly recommend this hotel!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean facility. Great stay!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exactly as we wanted it. Room was large, extremely clean, breakfast was hot, games in the lobby were fun.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness
It was our first time at a Tru by Hilton and we were impressed with the price, the clean fresh lobby and rooms, the evening staff at the desk, and a huge tv in our room! Will definitely visit again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, excellent beds, nice breakfast.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was recently updated, i like that there was no carpet in the rooms. Parking was complimentary. The staff was very helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a last-minute concert I wanted to see. I booked same day since I did not want to drive back so late and the hotel was great. Very nice entry, check in was friendly and helpful. Room was quiet and the lobby had a nice area for snacks and drinks.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smartly designed hotel with an excellent breakfast and helpful staff!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great breakfast! Very small rooms.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Staff very helpful
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean quiet and walkable to great places to eat!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our "go to" for accommodations when we are traveling. The front desk staff are welcoming and efficient, the breakfast includes pancakes and real oatmeal, and the rooms are not carpeted--which makes them cleaner. There are many dining options nearby.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Very clean and well kept hotel. Lexi at the front desk was very nice and friendly! My family had a great time at the hotel and will keep coming back! Thank you!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay location easy to access.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms, bathrooms and lobby/hangout area. Love the bubble hockey and outdoor seating areas. Excellent breakfast selection. Great location!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious and fresh breakfast, very clean room. Felt very comfortable. I asked for two extra pillows and they delivered them right away. Would definitely stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff , breakfast was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly place and staff. Keep up the great work.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, nice staff, rooms are small and you can hear through the walls / ceilings, but super clean and really nice property
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, super clean room and bathroom and pretty good location.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. The breakfast was good and even if you came late they still made sure you had food to eat. The rooms were very clean. You control the heat and air.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, excellent beds, nice breakfast with hot items and many choices. Easy parking, safe neighborhood, well lite. Excellent exercise room. Business support computers were down, which really sucked!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, room was clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy parking breakfast included easy check-in all around a decent hotel to stay in
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business trip. Spent two nights here and it was clean, staff were great.
Stayed 2 nights in Jun 2026