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Hotel Le Stelle - self check-in

Property class: 3

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Photo gallery for Hotel Le Stelle - self check-in

A modern building with a reflective pool and a fountain in the foreground. - Hotel Le Stelle - self check-in (Lucerne)
A bedroom with a sloped ceiling, wooden beams, a bed, a TV, and a window. - Hotel Le Stelle - self check-in (Lucerne)
A street view with a building featuring ornate architecture and multiple flags. - Hotel Le Stelle - self check-in (Lucerne)
A building with a mural of a tree and a knight statue, featuring text 'Sunfibus zu Fristeln'. - Hotel Le Stelle - self check-in (Lucerne)
A historic building with ornate architecture, multiple balconies, and flags. - Hotel Le Stelle - self check-in (Lucerne)
Close to Chapel Bridge, Hotel Le Stelle - self check-in provides amenities like a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi

Room options

View all photos for Economy Single Room

A bedroom with a wooden bed, a wooden chair, a small table, and a wall-mounted heater.

Economy Single Room

7.8 out of 10
Good
(8 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room

A loft bedroom with a wooden beam ceiling, a bed with white bedding, and a small table with a chair.

Standard Single Room

7.2 out of 10
Good
(5 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Single Room

A bedroom with a bed, a bedside table with a remote control, a lamp, and a TV on a stand.

Superior Single Room

7.2 out of 10
Good
(7 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

A bedroom with a large bed, wooden flooring, a wardrobe, a small table with chairs, and sheer curtains.

Standard Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with a large bed, a TV mounted on the wall, and a small table with chairs.

Superior Double Room

7.0 out of 10
Good
(27 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Old Town Lucerne, a neighborhood in Lucerne, Hotel Le Stelle - self check-in is near a train station. Rosengart Collection and Natur-Museum are cultural highlights, and some of the area's attractions include Spiegellabyrinth and Richard Wagner Museum. Kanuwelt Buochs GmbH and Aquacenter Obwalden are also worth visiting. Spend some time exploring the area's activities, including whale-watching. Visit our Lucerne travel guide
Map
3 Hirschenpl., Lucerne, LU, 6004

What's nearby

  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    1 min walk - 0.0 miles
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    2 min walk - 0.1 miles
  • A historic building with domed towers by a calm river reflecting a sunset sky.
    Jesuit Church
    3 min walk - 0.2 miles
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    6 min walk - 0.4 miles
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    7 min walk
  • Zurich Airport (ZRH)
    55 min drive

Restaurants

  • Mill'Feuille
    3 min walk
  • Mr. Pickwick Pub Luzern
    2 min walk
  • Bierliebe & Friends
    2 min walk
  • Stadtkeller Swiss Folkore Restaurant
    3 min walk
  • Rathaus Brauerei
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Restaurants on site

  • Japanisch und koreanisch

Conveniences

  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Le Stelle - self check-in pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Le Stelle - self check-in?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Le Stelle - self check-in?

Check-out is at 11:00 AM.

Where is Hotel Le Stelle - self check-in located?

Located in Old Town Lucerne, this hotel is steps from Lucerne Town Hall and Chapel Bridge. Rosengart Collection and Hertensteinstrasse are just steps away. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Le Stelle - self check-in Reviews

7.2

Good

7.8

Cleanliness

6.8

Amenities

6.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 114 out of 459 reviews
Rating 8 - Good. 151 out of 459 reviews
Rating 6 - Okay. 102 out of 459 reviews
Rating 4 - Poor. 51 out of 459 reviews
Rating 2 - Terrible. 41 out of 459 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to eveything.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room in a quite part of town.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very central and convenient place to stay. Self check in vet strait forward. Room was clean and great for city escape
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Hotel Estelle is in an excellent location. That is the greatest asset of this lodging. The room is quite small, but adequate, given the extremely convenient location.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
A very central room in a good location. The room is very small and fairly basic, but has everything we needed for a one-night stay. It has a good quality bathroom and a comfortable bed.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Basically good
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenience and I can drop off your luggage before check in time.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Easy self check in. Other then no AC wonderful place to stay
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Self check in and out is so modern. The elevator is so slow :). No air condition but fan is OK.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the old town, which is its biggest advantage. Chapel Bridge and several nice restaurants are less than a five-minute walk away. However, you need to walk along cobbled streets from the bus stop or taxi drop-off point. With two large suitcases, this was a little inconvenient but manageable. Our room was on the third floor, while the elevator starts on the first floor. The room was small, but the central location made it worthwhile.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but small room, great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of Lucerne. Self check in was very nice.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The property is what it says it is. Nothing more. The shower was clean and warm and the windows when opened in the morning give way to a bustling morning ground. Very convenient to the train station as the river and bridges. Self check in was okay. The downstairs restaurant to store luggage only works if you leave after they are open. We did not so we used Bounce app.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room and nothing more. Great for 2 ppl backpacking through Europe.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located near the main riverside area. We enjoyed our stay here. Only problem was that our table fan was making a bit of noise but that wasn’t a big deal and nothing to do with the property itself. We can recommend this stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good lactation
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The self-check experience was new for us, but we were not met with any issues. In fact, there is even an option if you lose your room key, which we were grateful for. The space had fans, and wonderful windows for fresh air. Bed was firm, and we appreciated having our own comforters. Location was great, about an 8 minute walk from the train station and even less time to shops and the waterfront. (Lots of cobblestone roads, so be prepared for that with your luggage.)
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Starting with the good stuff…really nice location. Once we were able to repair the bed frames ourselves (with twine and broken slat boards) and wiped away the cob webs that we saw in every corner and along the floor boards, it wasn’t too terrible. Reaching out to the hotel for assistance was a complete waste of time. They NEVER responded to our request for assistance on the broken beds. They did have clean linen and towels for us each day. Knowing what I know now about them, I would choose to stay elsewhere if I visit Lucerne again.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
A great place at a reasonable rate in a great location
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room and location were nice. The address for the hotel is not on a drivable street. I found no information on this with the booking. The photo even is such that it does not show that it is on a cobble stone plaza. This caused me to drive for an hour trying to get to it. I finally after finding a 30-minute place to park, I took off on foot with my phone and found it 200 meters away. I find out later there is a way to drive into the plaza only 20 meters away from the hotel. I knew I was going to have to park off-site but a suggestion on where to park would be nice. I found a place a 15-minute walk away. With a whole page of rules for staying there and no help on logistic, this "vending machine hotel" made feel like I was a nuisance to the owner. I suggest that if you are coming by automobile, you could do better.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location is very good, very near restaurants and the chapel bridge. The room is clean, small but no AC but there’s 2 electric fans. It is self check in. We was trapped in the elevator for an hour, good there’s a room nearby and another guest who helped us and looked for a number to call. It’s an old elevator so be careful.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel - well located near the train station and the old town Centre. Small hotel with comfortable rooms and comfortable beds. The only negative is that it is old.- probably built in the 1960s/70s and have never been updated. But extremely well maintained. other than that quite comfortable and good value for money. I would recommend.anyone to stay here.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location in the old town with easy self check in. Great Japanese restaurant on the first floor. Would definitely stay again.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel location was ideal for the two nights we stayed. However the room itself felt dirty. Each night we returned we were welcomed with a strong warm odor. Bed was a bit stiff. Overall a decent value room for passing through. Would not prefer staying more than 1/2 nights.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location, clean room.
Stayed 2 nights in Feb 2026