See all properties

Hotel Des Balances

Choose dates to view prices

Photo gallery for Hotel Des Balances

A riverside restaurant with outdoor seating, white tables, and umbrellas, overlooking a historic building with domed towers. - Hotel Des Balances (Lucerne)
A luxurious hotel room with a fireplace, leather armchairs, a dining table, and a chandelier. - Hotel Des Balances (Lucerne)
Exterior - Hotel Des Balances (Lucerne)
A modern bathroom with a freestanding bathtub, wooden flooring, and a curved ceiling design. - Hotel Des Balances (Lucerne)
An elegant dining area with a chandelier, white walls, and a sign reading "SALLE DES BALANCES". - Hotel Des Balances (Lucerne)
Luxury
4.0 star property
9.6

Exceptional

Luxury upscale hotel by the river

Located close to Chapel Bridge, Hotel Des Balances provides a terrace, dry cleaning/laundry services, and a bar. The on-site French cuisine restaurant, Restaurant Balances, offers breakfast, lunch, dinner, and al fresco dining. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Double or Twin Room, City View

A hotel room with a bed, a seating area with chairs and a table, a minibar, and a large mirror.

Double or Twin Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, River View

A hotel room with a large bed, a desk with a chair, a television, and two lamps.

Double or Twin Room, River View

9.6 out of 10
Exceptional
(19 reviews)
  • River view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, River View

A hotel room with a bed, a sofa, a chair, a lamp, and a television.

Junior Suite, River View

9.8 out of 10
Exceptional
(8 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Room For Single Use, City View

A hotel room with a large mirror, a bed, a chair, a small table, a nightstand with a lamp, a shower area, and a bathroom.

Queen Room For Single Use, City View

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, City View

A hotel room with a bed, two armchairs, a small table, a TV, and two bedside lamps.

Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, River View

A hotel room with a bed, two armchairs, a small table, a desk, a TV, and a large mirror.

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, Hot Tub, River View (with Balcony)

A modern hotel room with a large bed, built-in wardrobe, a seating area, and a sofa.

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(10 reviews)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Sofa Bed

A hotel room with two beds, a large mirror, and a view of a balcony with curtains.

Junior Suite with Sofa Bed

  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

A modern hotel room with a large bed, a sitting area with a round table, a bathtub, and a separate bathroom with a vanity and mirror.

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, City View (Queenroom)

A hotel room with a large bed, bedside lamps, a TV, and a view of the outdoors through a window.

Double Room, City View (Queenroom)

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, River View

A hotel room with a bed, two armchairs, a small table, a desk, a TV, and a large mirror.

Superior Double Room, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 1
  • Free WiFi

DOUBLE CITY VIEW TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE CITY VIEW

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Old Town Lucerne, a neighborhood in Lucerne, Hotel Des Balances is in a shopping district and on the waterfront. Rosengart Collection and Natur-Museum are cultural highlights, and some of the area's landmarks include Chapel Bridge and Mill Bridge. Spiegellabyrinth and Richard Wagner Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lucerne travel guide
Map
Weinmarkt, Lucerne, LU, 6004

What's nearby

  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    2 min walk - 0.1 miles
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    3 min walk - 0.2 miles
  • A coastal town with buildings, a church, and mountains in the background.
    Hertensteinstrasse
    3 min walk - 0.2 miles
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    8 min walk - 0.4 miles
  • A boat on a lake with snow-capped mountains in the background.
    Lake Side Promenade
    9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    8 min walk
  • Zurich Airport (ZRH)
    67 min drive

Restaurants

  • Mr. Pickwick Pub Luzern
    3 min walk
  • Zum Weissen Kreuz
    2 min walk
  • Starbucks
    3 min walk
  • Rathaus Brauerei
    2 min walk
  • Mill'Feuille
    2 min walk

Similar properties

Restaurant
AMERON Luzern Hotel Flora
Lucerne
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,077 reviews
AMERON Luzern Hotel Flora
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number KZV-SLU-000020

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Des Balances pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CHF 35 per night. Valet parking is available for CHF 35 per day.

What time is check-in at Hotel Des Balances?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Des Balances?

Check-out is at noon.

Does Hotel Des Balances provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Des Balances located?

Located in Old Town Lucerne, this luxury hotel is steps from Lucerne Town Hall and Chapel Bridge. Rosengart Collection and Jesuit Church are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Des Balances Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 743 out of 946 reviews
Rating 8 - Good. 156 out of 946 reviews
Rating 6 - Okay. 25 out of 946 reviews
Rating 4 - Poor. 11 out of 946 reviews
Rating 2 - Terrible. 11 out of 946 reviews

Reviews

Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel and views, close to transportation, right in the middle of old town. We loved our stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and restaurant.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Zaffar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Staff was very helpful. The restaurant has a well located terrace and the food was excellent.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great views and location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent attention, beautiful location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the train station, boats and shopping.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel great location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Great rooms and friendly staff. Perfect location in the city, too!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, location was great, room was beautiful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely historic property in an ideal location. Close to the train station - ten minute walk - and beautiful view from our terrace. Definitely looks and feels upscale. We felt like we were in a storybook. We enjoyed the free ice cream they offer guests throughout the day and the chocolates in our room. We had a suite.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dennis S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Right next to river & restaurants, excellent bar just outside entrance. Very clean & courteous staff, rooms are small with no microwave. Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely small and bathroom was smaller. Otherwise, the location was perfect and everything else was excellent. The restaurant is exceptional.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, nice location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with the view of the river and it was beautiful. The location was ideal
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

David Chien Feng

Liked: Cleanliness, property conditions & facilities
Great staff and professional
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location and staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Vaishali

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location !
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Clean and great service.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, amenities
This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Stayed 4 nights in Oct 2025