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Hotel Alpina

Property class: 3

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Photo gallery for Hotel Alpina

A nighttime view of a historic building with ornate balconies and a church spire. - Hotel Alpina (Lucerne)
A historic building with a clock tower, arched windows, and a flag. - Hotel Alpina (Lucerne)
A buffet with a variety of breads, pastries, fruits, and a fruit display. - Hotel Alpina (Lucerne)
A compact room with a bunk bed, a desk with a computer, and a chair. - Hotel Alpina (Lucerne)
A reception area with a receptionist, a guest, and a man in a suit. There is a poster of a musical performance on the wall, and a potted plant with white flowers. - Hotel Alpina (Lucerne)
Located close to Chapel Bridge and KKL Lucerne, Hotel Alpina provides a terrace, a shopping mall on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

A hotel room with a bed, a desk with a computer, a chair, and a TV.

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Urban Comfort

A modern bedroom with a bed, desk, chair, TV, and a mirror.

Urban Comfort

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Essentital Urban

A hotel room with a bed, two chairs, a small table with a vase, and a balcony with curtains.

Essentital Urban

7.0 out of 10
Good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Classic

A hotel room with a bed, bedside table, lamp, and a view of the outside through a window.

Business Classic

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room

A hotel room with a double bed, a desk with a chair, a wardrobe, and a television.

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Urban Compact

A bedroom with a bed, nightstands, a wooden wardrobe, and a window with curtains.

Urban Compact

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Lucerne, Hotel Alpina is in the city center and near a boardwalk/promenade. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Jesuit Church and Lucerne Town Hall are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Lucerne travel guide
Map
Frankenstrasse 6, Lucerne, LU, 6003

What's nearby

  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    3 min walk - 0.2 miles
  • A historic building with domed towers by a calm river reflecting a sunset sky.
    Jesuit Church
    3 min walk - 0.2 miles
  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    5 min walk - 0.3 miles
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    5 min walk - 0.3 miles
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    14 min walk - 0.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    3 min walk
  • Zurich Airport (ZRH)
    59 min drive

Restaurants

  • Joe & The Juice
    4 min walk
  • Tibits
    4 min walk
  • Heini
    4 min walk
  • Starbucks
    2 min walk
  • Burger King
    2 min walk

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  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Hotel Monopol, located next door.

We should mention

Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, Hotel Alpina allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Check-out is at 11 AM.

Where is Hotel Alpina located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of KKL Lucerne, Chapel Bridge, and Jesuit Church. Lucerne Town Hall and Lion Monument are also within 15 minutes. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alpina Reviews

7.8

Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 174 out of 543 reviews
Rating 8 - Good. 208 out of 543 reviews
Rating 6 - Okay. 104 out of 543 reviews
Rating 4 - Poor. 26 out of 543 reviews
Rating 2 - Terrible. 31 out of 543 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room in a great location
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were pleasant
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located near the train station and to the charming, historic downtown area. Everything we needed was within walking distance. Our room was comfortable and the shower was large with great water pressure.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very helpful and polite. Answered questions about the city and ensured we were happy with all the hotel details.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The place is close to many restaurants if you are a foodie and many shops are wakable.Find the place not very clean like dusty. Parking is very expensive but desk staff is accommodating when you checked in late.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, centrally located and the staff were very helpful.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very centrally located for tourist attractions and transportation. The room was very clean and the staff was very helpful. What the traveler should be aware of is that when you arrive, you are unceremoniously greeted by an intercom system at a locked entrance where someone instructs you to go to a hotel down the street to check in. This is perhaps a minor inconvenience, but my major complaint is that our room was right above a bar at each side, and it was very very noisy late into the night. Saturday night the noise persisted until 6:00 AM the following morning.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staffs, excellent location & modern
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just around the corner from the train station. The hotel is nice and clean! Staff was very friendly and helpful!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite small, but it is still nice, tidy, and clean. The location is very convenient, and the staff are friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location next to Lucerne railway station. The hotel had a small lift to take luggage up but be warned there is no Air conditioning. Fans were provided in both rooms.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a nice place to stay. Location was perfect for us. Close to restaurants and the train station Clean room, nice shower. Great balcony for watching lots of activities. The staff were all friendly and helpful. I would recommend this place.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Although it was not included in the booking, our room did have an in room air conditioner that was vented through the window... It proved very helpful as the temperature was warm.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room was clean, a good size, the shower was nice and hot, the bed was comfortable, the hotel was in a convenient location. There was an air conditioner in our room. There were many positive things about Hotel Alpina, but there was also one major issue. We stayed for 6 nights. Of those 6 nights the smoke alarm for the whole building went off on 2 separate nights. There was no fire, no smoke, no reason to evacuate. There was also no staff on-site we could ask at the moment. (Maybe we could have asked the sister hotel down the road if they were staffed all night?) The next day staff blamed it on hot shower steam. If that's the case, the hot water needs adjusting or different smoke detectors need to be installed. I can't even begin to say how wrong this is and how dangerous it could be if guests stop evacuating and there is an actual fire.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family room which was recently refurbished. The decor was lovely and the space was practical. There were lots of hanging pegs (for towels and clothes after those Swiss downpours) and cubbies to store belongings. Nice big shower which was handy for washing the kids after a long day. Coffee machine was very welcome and the fridge was cold too! The building is very old and there's no air conditioning. The room was incredibly hot even though the hotel did provide fans. Perhaps they just need more industrial ones!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really well cleaning very convenient for the transportation on the trains
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent! The 4 person room is great with a little room with double bunks and king bed.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was a decent size. However, when the weather is hot, there is little you can do for comfort. No A/C, No ceiling fan, etc... The owner(s) would do well to make some updates to their property. (ie, An elevator that can fit more than two people. As for breakfast,... Ridiculous! You pay about $35 per person. For what? Drinking glasses the size of a dollhouse tea set w/ plates that match. Food selection was minimal at best. And, when items ran out,... Good luck waiting for replacements. - Sadly, our stay was adequate. Not worth their rates.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The location is great, in walking distance to everything and very convenient. The room was clean but there was no AC. The breakfast is served in the partner hotel. The hotel doesn’t have a receptionist after 8:00 pm. The elevator needs to be replaced and looks so old. I was very uncomfortable whenever I had to use it. The hotel manager is so professional and competent. Some of the staff need a customer service training.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness
Room was recently renovated and very nice; great for family with kids. Close to main train station and major attractions!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and super helpful staff
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was offered a stay at the neighboring Hotel Monopol and had a wonderful experience. The hotel was impeccably clean, ideally located just opposite the train station and within easy reach of the city center. The service was excellent, and the amenities were very satisfying. Although I stayed for only one night to attend a concert at the KKL—just a short walk away—I left feeling completely refreshed, as if I had stayed much longer.
Stayed 1 night in Mar 2026