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Altstadt Hotel Krone Luzern

3.0 star property
Historic hotel in Lucerne with a restaurant

Choose dates to view prices

Altstadt Hotel Krone Luzern is in Lucerne's historic heart, with cobblestone streets and charming shops. Guests enjoy a hearty breakfast before exploring Chapel Bridge. The hotel offers in-room WiFi, a business center, and multilingual staff to assist leisure and work travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Weinmarkt 12, Lucerne, CH-6004

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Jesuit Church - 3 min walk - 0.2 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • Hertensteinstrasse - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk
  • ‪Rathaus Brauerei - ‬3 min walk
  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Restaurant Opus - ‬2 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel located in Old Town Lucerne
Shopping on site, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Altstadt Hotel Krone Luzern. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and luggage storage
  • Tour/ticket assistance, concierge services, and an elevator
  • A computer station, multilingual staff, and smoke-free premises
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at Altstadt Hotel Krone Luzern boast thoughtful touches such as heated floors, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Heating and portable fans
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Heated floors, daily housekeeping, and desks

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  • Breakfast available
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Krone Luzern pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much is parking?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Krone Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Krone Luzern located?

Located in Old Town Lucerne, this historic hotel is steps from Lucerne Town Hall, Mill Bridge, and Rosengart Collection. Jesuit Church and Hertensteinstrasse are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

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Reviews

Altstadt Hotel Krone Luzern Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 371 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and excellent location
Stayed 3 nights in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly and helpful staff. Perfect location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very walkable to visit the city
Stayed 2 nights in Oct 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, property conditions & facilities
Spacious, clean and quiet room at a reasonable cost. Easy walk from Luzern railway station and quick access to all the highlights of Luzern in its Christmas Market season. Very large grocery store available around the corner.
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to various parts of Lucerne
Stayed 5 nights in Oct 2025

10/10 Excellent

Joan Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Close to shopping, restaurants and historic sights. We loved it!
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Great location. Single room was well outfitted. Recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Shelby

Liked: Cleanliness, amenities, property conditions & facilities
Clean!
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Close to everything including the train station.
Stayed 1 night in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure to ask about any construction in or around the property before booking.”
Stayed 1 night in Oct 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and service. Great location
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Staff was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Manish

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, close to train station.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Neat, clean and centrally located
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Amenities
Great location, convenient and quiet
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this hotel. Great location and access to public transit.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and large rooms
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

The location could not have been better to explore the Old Town!
Stayed 2 nights in May 2025

8/10 Good

doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but room was very hot on fourth floor. They told us the only way to cool it down was to open the windows. Too noisy at night to keep them open while sleeping
Stayed 2 nights in Oct 2025

2/10 Terrible

Jaskaran

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in old town Lucerne.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of the location was a plus, and was close to a lot of important places.
Stayed 1 night in Apr 2025

10/10 Excellent

Giffen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, spotless, great staff, in the heart of Lucerne's Altstadt...highly recommended.
Stayed 2 nights in Mar 2025
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