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TownePlace Suites by Marriott Lubbock

Property class: 3

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Photo gallery for TownePlace Suites by Marriott Lubbock

A hotel room with a bed, a desk with a lamp, a chair, a sofa, and a large abstract painting on the wall. - TownePlace Suites by Marriott Lubbock (Lubbock)
A modern dining area with wooden tables and chairs, a kitchen area with a clock, and large windows providing natural light. - TownePlace Suites by Marriott Lubbock (Lubbock)
A modern kitchen with a stainless steel refrigerator, a built-in microwave, and a dishwasher. - TownePlace Suites by Marriott Lubbock (Lubbock)
A Towneplace Suites by Marriott building with a modern design, featuring a prominent entrance and multiple windows. - TownePlace Suites by Marriott Lubbock (Lubbock)
A modern hotel room with a large flat-screen TV, a desk, a comfortable sofa, and a large window with a colorful abstract painting. - TownePlace Suites by Marriott Lubbock (Lubbock)
A free breakfast buffet, a grocery/convenience store, and a library are just a few of the amenities provided at TownePlace Suites by Marriott Lubbock. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 2 Bedrooms

A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a wooden headboard.

Suite, 2 Bedrooms

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed

A hotel room with a bed, desk, chair, and a large window with a painting.

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with two beds, a desk with a chair, a TV, a lamp, and a painting on the wall.

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk with a lamp, a chair, a sofa, and a large abstract painting on the wall.

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a colorful view.

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Lubbock is home to TownePlace Suites by Marriott Lubbock. Ballet Lubbock and Lubbock Premiere Cinema are cultural highlights, and some of the area's activities can be experienced at Burgess-Rushing Tennis Center and Shadow Hills Golf Course. Ready for a night out? Consider Blue Light Live and Cactus Courtyard. Spend some time exploring the area's activities, including golfing. Visit our Lubbock travel guide
Map
5310 West Loop 289, Lubbock, TX, 79424

What's nearby

  • A large building with a tower and arched entrance.
    Texas Tech University
    4 min drive - 4.2 miles
  • Ballet Lubbock
    8 min walk - 0.5 miles
  • South Plains Mall
    1 min drive - 1.0 mile
  • Lubbock Premiere Cinema
    2 min drive - 1.0 mile
  • Galaxy Stadium
    6 min drive - 6.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB)
    19 min drive

Restaurants

  • Texas Roadhouse
    4 min drive
  • SONIC Drive In
    3 min drive
  • Dutch Bros Coffee
    4 min drive
  • Olive Garden
    4 min drive
  • Barnes & Noble Café
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is TownePlace Suites by Marriott Lubbock pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at TownePlace Suites by Marriott Lubbock?

Check-in start time: 3 PM; Check-in end time: 4 AM.

What time is check-out at TownePlace Suites by Marriott Lubbock?

Check-out is at noon.

Where is TownePlace Suites by Marriott Lubbock located?

Situated in Lubbock, this hotel is within 2 mi (3 km) of Ballet Lubbock, South Plains Mall, and Lubbock Premiere Cinema. West End Center and Water Rampage are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TownePlace Suites by Marriott Lubbock Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 122 out of 300 reviews
Rating 8 - Good. 85 out of 300 reviews
Rating 6 - Okay. 43 out of 300 reviews
Rating 4 - Poor. 22 out of 300 reviews
Rating 2 - Terrible. 28 out of 300 reviews

Reviews

Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities
Yes room was nice only thing was awaken from my sleep by firealarm
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean , breakfast could have been better . The room I booked was not the room I received
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Clean, comfortable and the staff was top tier! Will definitely stay here again!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and they have friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff and hotel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

WENDY

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay !
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zayda

Liked: Cleanliness, staff & service, amenities
Very courteous staff and the room was spotless. 2 bedroom suite had great space
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Devang

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Washroom was not cleaned properly , no trash bin and a used towel hanging behind the door.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
pool and gym weren't open but otherwise was a great stay
Stayed 1 night in Jun 2025
Verified review

8/10 Good

carol

Liked: Cleanliness, property conditions & facilities
Afternoon and evening staff were great! The morning person seemed busy telling all her problems to the woman cleaning up the breakfast area. Truly unprofessional.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this property!!! We had a bad experience here about six or eight months ago, but wanted to give them another chance. Very bad idea! Bathroom wasn't cleaned - dirty towels from prior guests and hairs all over the sink. Room stank of stale cigs and bad deodorizer. Loud party started at 2AM next door - finally insisted on a new room. The AC in the new room clanked like it was falling off the wall - finally turned it off. Roaches crawling in bathroom and kitchen. And again, someone else's hairs in sink. Found out a new management company took over in January. No better than last one! The only other time I've every asked for a refund on a room was about 30 years ago. I am working with Expedia to get one now. It was that bad. No sleep, and worried one of their roaches hitched a ride home with us. Disgusting!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This newly renovated property was so nice! I thought I was at a condo with the two bedroom suite! It had two bedrooms, a living room, and kitchen. The kitchen had a big fridge and was stocked with dishes like a condo would be. It really reminded me of the Wyndham resorts I stay at with my timeshare! I highly recommend this place. Oh and breakfast was great (sausage, waffles, bagels, muffins, and more).
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Rosie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed.
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has several problems. (1) The staff wasn't willing to let us in a half hour before check-in, even though other people right after us, before check-in, were able to check in. (2) The breakfast was really poor quality. We even heard the check-in clerk at the time telling another worker that she couldn't wait to get another job. (3) Housecleaning tried to bust our door down without a single knock to clean at 9 AM. They almost busted the latch that was on our side of the door. They ignored the do not disturb sign on the door. Worse, about 45 minutes later, a second person knocked and asked to houseclean. At least, they knocked. Must of 'heard' me talking to the last person. (4) The heater/AC did not work. You either froze or sweated to death, constantly on. (5) When we were allowed to check-in they told us all they had were first floor vacancy which was apparently a lie, since later that night, there were only 3-4 cars in the parking lot. (6) They had no bar soap available to wash your hands. Even at the desk, they had none available. They told us to use dish soap. A good hotel would have found an empty room and got some. But, hey the toilet worked and we had toilet paper. But, we were not impressed with the service, the hotel, or the room. Suggest you don't go there, until something improves in their management. The owners of Marriott wouldn't be impressed with this location if they went thru what we went through.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Linda

Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable.
Stayed 1 night in Apr 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible stay

I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund.
Stayed 1 night in Mar 2022
Verified review

4/10 Poor

Margaret

Disliked: Cleanliness, property conditions & facilities
Very run down, dirty and highway noise is constant.
Stayed 2 nights in Feb 2022
Verified review

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Leftover food?

The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from.
Stayed 2 nights in May 2021
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was roaches and was very mugging in the lobby.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This property is filthy and in poor repair. The property manager didn't seem to care that her rooms weren't clean and that it took over 3 hours past check in time for us to get a room. They also changed our reservation without consent, so we were downgraded from a suite just to a regular double bed room. This place used to be beautiful, but it is trash now.
Stayed 2 nights in Apr 2021