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Hyatt Regency Louisville

Property class: 4

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Photo gallery for Hyatt Regency Louisville

A spacious lobby with a central escalator, seating areas, and modern lighting. - Hyatt Regency Louisville (Louisville)
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Room - Hyatt Regency Louisville (Louisville)
An outdoor seating area with modern furniture and large lamps, a glass ceiling, and a view of the cityscape. - Hyatt Regency Louisville (Louisville)
A modern lobby with a central seating area, an escalator, and a staircase. - Hyatt Regency Louisville (Louisville)
A short walk from Kentucky International Convention Center and KFC Yum Center, Hyatt Regency Louisville provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Sway Restaurant, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(93 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Room, 1 King Bed

8.8 out of 10
Excellent
(86 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

A hotel room with a large bed, two bedside tables, a window with curtains, and a view of buildings outside.

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables, a window with curtains, and a view of buildings outside.

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a sofa, armchair, dining table, and chairs.

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (VIP)

Room

Suite (VIP)

9.0 out of 10
Wonderful
(2 reviews)
  • 91 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

City view

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (with ADA Tub)

Room

Room, 2 Queen Beds (with ADA Tub)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Louisville neighborhood, Hyatt Regency Louisville is connected to the convention center. KFC Yum Center and Louisville Palace are cultural highlights, and some of the area's popular attractions include Louisville Slugger Museum and Kentucky Kingdom. Looking to enjoy an event or a game? See what's going on at Churchill Downs or L&N Federal Credit Union Stadium. Spend some time exploring the area's activities, including golfing. Visit our Louisville travel guide
Map
320 West Jefferson Street, Louisville, KY, 40202

What's nearby

  • A city street with a large building labeled "FOURTH STREET" and a neon sign for "JIM BEAM."
    Fourth Street Live!
    2 min walk - 0.1 miles
  • A river with a bridge, a stadium, and modern buildings.
    KFC Yum Center
    8 min walk - 0.5 miles
  • A wooden barrel room with barrels lined up on both sides and a wooden floor.
    Whiskey Row
    8 min walk - 0.5 miles
  • Kentucky International Convention Center
    1 min walk - 0.0 miles
  • Louisville Palace
    9 min walk - 0.5 miles

Getting around

  • Louisville Intl. Airport (SDF)
    9 min drive

Restaurants

  • The Old Spaghetti Factory
    3 min walk
  • Starbucks
    2 min walk
  • Steak And Bourbon
    3 min walk
  • Porch Kitchen and Bar
    1 min walk
  • Steakhouse Bourre Bonne
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30 per night)
  • Valet parking on site (USD 40 per night)
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Sway Bar
  • Sway Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,602 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hyatt Regency Louisville have a pool?

Yes, this property has an indoor pool.

Is Hyatt Regency Louisville pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 30 per night. Valet parking is available for USD 40 per night.

What time is check-in at Hyatt Regency Louisville?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Louisville?

Check-out is at 11:00 AM.

Where is Hyatt Regency Louisville located?

Located in Downtown Louisville, this hotel is steps from Ohio River Valley, Kentucky International Convention Center, and Fourth Street Live!. KFC Yum Center and Whiskey Row are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Louisville Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 657 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location will definitely be back
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, easy parking, breakfast was good, clean
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s very fancy and clean it was good experience
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, clean and well kept. The staff were very helpful during our stay providing directions to local areas we needed to go, and giving us umbrellas to use.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff was extremely nice they've been upgraded us after they found out our prior hotel closed down
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and helpful staff. Close to convention centre and restaurants.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good room service, amazing on site restaraunt and bar. In door pool is kinda small but clean
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to all activities walking distance
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great amenities and very clean
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The rooms were nice, clean, and well maintained. The staff were super friendly and accommodating for us convention go-ers. Cant beat the location either as it’s right next to the convention center and street live.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and very accommodating. The entire hotel was very clean and well maintained. The beds were so comfortable that I wanted to take them home with me. We really enjoyed the bread pudding at the breakfast buffet, use of the pool, and it was so convenient having a Starbucks located inside. Would absolutely book again.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Room was nice and clean. At the same time, both the on site parking garage and the garage elevator were extremely dirty. Especially garage and elevator floors.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for keeping me safe!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy parking. The staff was very friendly as well.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The hotel was in a great spot, the room was clean and large enough, but the staff were not great. The bar staff were very friendly and went above and beyond, but the front desk team were not helpful or friendly any of the times I asked for guidance.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and very clean room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bathroom spotless. Location was perfect in the middle of every action and very convenient.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice and clean
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel - beautiful, clean, luxurious. They have paid attention to all details. The staff are all so friendly and helpful. Great experience!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night here and really enjoyed the cleanliness of the building and the 24 hour market for when you don’t wanna leave for a snack
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel with very kind and helpful staff. My only disappointment was that the pool wasn't available during my stay. I just wish that I would have known in advance. Sway restaurant has good food and excellent service.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Our stay was okay. Staff was pleasant and rhe outside patio was nice. But the door to our room would not latch without being yanked closed. Two times after the room was cleaned, the house keepsers did not close the door fully so the room was left unlocked and open for anybody to go win by simply pushing the door open.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful! The pool area was clean. Starbucks on site!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, comfortable King beds, loved the views from my room, and the replenishment daily of coffee and water. Hotel gym had a great selection of weights, weightlifting, machines, and cardio equipment. I also love that the Starbucks was connected directly to the hotel. We did eat breakfast at the restaurant once, it was just OK. It wasn’t great for the price. Otherwise, the hotel itself was gorgeous and the rooms were quiet.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I loved the location and the hotel was very clean and well maintained. Parking was annoying having to pay anytime I left the parking garage. Staff also were not too friendly.
Stayed 2 nights in Jul 2026