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Pacific Palms Resort

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Photo gallery for Pacific Palms Resort

An outdoor dining area with palm trees, a pool, and a building with multiple floors and balconies. - Pacific Palms Resort (La Puente)
A restaurant with long tables and chairs, hanging orange lamps, and large windows. - Pacific Palms Resort (La Puente)
A golf course with a pond, trees, and a building in the background. - Pacific Palms Resort (La Puente)
A modern bathroom with two sinks, benches, and a large mirror. - Pacific Palms Resort (La Puente)
A poolside area with lounge chairs and a view of mountains. - Pacific Palms Resort (La Puente)
Luxury
4.0 star property
9.0

Wonderful

Luxury upscale resort in the business district

A golf course, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities like a driving range and golf lessons at this resort. Indulge in a manicure/pedicure, a Swedish massage, and aromatherapy at the onsite spa. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room

8.6 out of 10
Excellent
(184 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe king Room

A hotel room with a bed, a blue armchair, a desk with a bottle and glass, and a view of mountains through the balcony.

Deluxe king Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a desk with a chair, a table with a magazine, a lamp, and a view through the window.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Executive Room, Mountain View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Executive Room, City View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, City View, Executive Level

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Mountain View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in City of Industry, a neighborhood in La Puente, Pacific Palms Resort is in the suburbs and near theme parks. Hsi Lai Temple and Azusa City Hall are local landmarks, and travelers looking to shop may want to visit Puente Hills Mall and Glendora Square. Ready for a night out? Consider The Glass House Concert Hall and The Fox Theater Pomona. Visit our La Puente travel guide
View more Resorts in Los Angeles
Map
1 Industry Hills Pkwy, La Puente, CA, 91744

What's nearby

  • Industry Hills Expo Center
    6 min drive - 2.8 miles
  • Puente Hills Mall
    6 min drive - 2.8 miles
  • Round 1 Bowling and Amusement
    6 min drive - 2.8 miles
  • La Puente City Park
    8 min drive - 3.7 miles
  • Hsi Lai Temple
    11 min drive - 6.0 miles

Getting around

  • Baldwin Park Station
    13 min drive
  • Ontario Intl. Airport (ONT)
    50 min drive

Restaurants

  • McDonald's
    4 min drive
  • Taco Del Rio
    16 min walk
  • Little Caesars Pizza
    19 min walk
  • Jack in the Box
    3 min drive
  • Starbucks
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Pacific Palms Resort?

Check-out is at noon.

Where is Pacific Palms Resort located?

Located in City of Industry, this luxury resort is within 3 mi (5 km) of Industry Hills Expo Center, Round 1 Bowling and Amusement, and Puente Hills Mall. Avant Relaxology Center and South Hills Country Club are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Palms Resort Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 998 out of 1432 reviews
Rating 8 - Good. 218 out of 1432 reviews
Rating 6 - Okay. 110 out of 1432 reviews
Rating 4 - Poor. 53 out of 1432 reviews
Rating 2 - Terrible. 53 out of 1432 reviews

Reviews

Verified review

10/10 Excellent

Lois Anne

Good location and pet-friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the restaurant is so beautiful. Rooms are clean and staff are helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and landscapes, wonderful staff, helpful team and a restaurant with great food!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay clean no issues secure parking lots great customer service from all the staff I encountered place reminds me of Las Vegas with the stores down stairs 👌
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Eilene Collier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful! The staff was very attentive, and the food at Red - their one site restaurant was delicious!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Dominck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful! And the views are breathtaking!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice gym
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay, friendly, helpful staff. Beautiful grounds. Food from a restaurant on property was good. Pool was week maintained and clean. We didn't stay for the golf. Room needed some updating but was clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary with a stay at our favorite local getaway. We had a minor issue due to a late check-in, but Ron at the front desk completely exceeded our expectations. He handled the situation with extreme professionalism and fixed the matter quickly. We truly appreciated his help and will definitely be back!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids. Rooms have plenty of room and we love walking the property
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Tahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint location in the industrial town. Nice property and staff. Good dining areas. Building is old and bathrooms can use an upgrade.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and organize place, great location and comfortable to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marie Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt that I was back in the 90’s parking was great, golf course was the main attraction why we booked here, I felt safe and room view that we stayed was right in front of the golf course. Would definitely go back
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing ! So beautiful and clean and the room had great views.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Krishaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless room and the most comfortable bed! Slept like a baby.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

AASHNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and it was all perfect. The hotel was really beautiful, pool was clean. Housekeeping was great. I will surely come again.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Getta

Liked: Cleanliness, staff & service
The resort is beautiful peaceful and relaxing especially by the pool. It was a shame the hot tub was closed. Would have liked to see the view from it at night. Exactly what we needed. Maybe next visit.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late so didn’t get to use all the amenities this beautiful place offers. I arrived and felt secured at this place since not just anyone can drive in to the property. Staff greeted us with a smile and expressed how happy they were to have us. The entire place was clean, presentable and quiet. Outdoors at night is beautiful. I’m definitely planning on coming back!!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Jocelyn

Liked: Cleanliness, amenities
I liked the place it was beautiful but I was not satisfied how the receptionist treated me when I had an issue with my booking, her approach was not acceptable for me. Restaurant’s staffs are friendly and the foods are great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, really nice staff. Direct golf course access. Spa package was great also.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to getaway. Convenient restaurant and spa.
Stayed 1 night in May 2026