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citizenM Los Angeles Downtown

Property class: 4

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Photo gallery for citizenM Los Angeles Downtown

A rooftop terrace with red seating and a central tree, overlooking a cityscape with historic buildings. - citizenM Los Angeles Downtown (Los Angeles)
A modern living room with a yellow sofa, a blue sofa, and a black sofa. There are multiple hanging lights and a large window in the background. - citizenM Los Angeles Downtown (Los Angeles)
A modern hotel room with a large bed, a desk, a chair, a round sink, and a window with a city view. - citizenM Los Angeles Downtown (Los Angeles)
A spacious lobby with a large mural, modern seating, and a bar area. - citizenM Los Angeles Downtown (Los Angeles)
A modern hotel with a grid of windows, a prominent red logo, and a classic building facade. - citizenM Los Angeles Downtown (Los Angeles)
Close to Walt Disney Concert Hall, citizenM Los Angeles Downtown provides a bar, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

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Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(66 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a wooden floor, a red bench, a sliding glass door leading to a bathroom, and a large window with curtains.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Premium Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Los Angeles neighborhood, citizenM Los Angeles Downtown is connected to a rail/subway station. Walt Disney Concert Hall and Hollywood Bowl are cultural highlights, and travelers looking to shop may want to visit Melrose Avenue and Sunset Strip. Universal Studios Hollywood and Griffith Observatory are not to be missed. Guests appreciate the hotel's convenience to public transportation: Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes. Visit our Los Angeles travel guide
Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • A bustling indoor market with neon signs, food stalls, and a variety of items for sale.
    Grand Central Market
    3 min walk - 0.2 miles
  • The Los Angeles theater with ornate columns and a marquee advertising 'Carrie'.
    Broadway Theater District
    5 min walk - 0.3 miles
  • A purple sign with 'Pershing Square' written on it, set against a cityscape with buildings and trees.
    Pershing Square
    7 min walk - 0.4 miles
  • A modern architectural building with unique curved structures and a glass facade.
    Walt Disney Concert Hall
    10 min walk - 0.6 miles
  • A tall, white building with a triangular roof and columns, surrounded by trees and a clear blue sky.
    Los Angeles City Hall
    10 min walk - 0.6 miles

Getting around

  • Pershing Square Station
    5 min walk
  • Los Angeles Union Station
    18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal)
    35 min drive

Restaurants

  • Suehiro DTLA
    2 min walk
  • KazuNori: The Original Hand Roll Bar
    3 min walk
  • Eggslut
    3 min walk
  • Maccheroni Republic
    2 min walk
  • The Grayson
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 23.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 54
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23.50 per person
  • Late check-out fee: USD 54 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 54 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. L.A. Live and Crypto.com Arena are also within 2 mi (3 km). Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Los Angeles Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3742 out of 4718 reviews
Rating 8 - Good. 628 out of 4718 reviews
Rating 6 - Okay. 171 out of 4718 reviews
Rating 4 - Poor. 78 out of 4718 reviews
Rating 2 - Terrible. 99 out of 4718 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean and the location was convenient if you need to be downtown. Staff very helpful and friendly. Would absolutely stay at the property again.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and rooms are super clean. Been at this property 5 times now and it always meets my expectations.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, fast wi-fi, friendly staff
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at citizenM properties and this one has been great. Staff is very friendly and helpful. Rooms always have what I need and the features feel right for the price point.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, good location, great staff
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location. The decor was fun and the staff, so helpful!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms,
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool, hip hotel. Great DTLA location. Staff was helpful. Food was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Great location. Wonderful staff. Very accommodating and helpful.Delicious breakfast. I would come back. Thank you everyone!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect Staff very very helpful Cleaning very nice Bar good Breakfast didn’t experience
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We bought the breakfast package and it definitely was bang of our buck. Hotel was well maintained and all the amenities were great. Staff were great and friendly.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pleasure coming to this hotel. The staff are great, Breakfast is also very good.
Stayed 14 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpful staff. The wonderful morning buffet. The cappiccino! And, the smooth, fast, quiet elevator!!!! Ten stars!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at the citizen, mainly due to the staff and how simple yet unique the hotel is. The location is great and you can have 24/7 parking for $24. The staff always ensure we have everything we need and even updated a few things in the rooms and having cold water accessible. The gym is equipped and cute; the bar and lounge area is great. They even have games available just to drink, snack and chill.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small rooms, like a cruise ship. But really comfy
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service per usual
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but super comfortable and spotless rooms! The only thing to note - no parking at hotel and was difficult to pull over for Ubers - not a real problem for me at all but useful to know if you are driving!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our needs. We were in town for a concert. It’s a small room but we weren’t spending the day in the room. Literally just slept and showered. The bed and pillows were very comfortable which I appreciate. Rain shower was also great! The chicken dumplings weren’t good but it was convenient thst the kitchen is open 24hrs. Staff were friendly!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is perfect for a solo traveler or couple and buffet breakfast (featuring a live barista) is a steal at $25 in downtown LA. Just keep your wits about you when walking the neighborhood.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Great service, breakfast and staff. The room is small but very clean and functional. Well worth the cost. And a Marriot Bonvoy property.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice though small room, helpful staff, pricey breakfast. It was fine.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Clean room Location
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoughtfully designed tiny rooms with a big comfortable lobby to complement them. Good vibe.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay- the staff were awesome and thoughtful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2026