citizenM Los Angeles Downtown

Property class: 4

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Photo gallery for citizenM Los Angeles Downtown

A modern living room with a yellow sofa, a blue sofa, and a black sofa. There are multiple hanging lights and a large window in the background. - citizenM Los Angeles Downtown (Los Angeles)
A modern hotel with a grid of windows, a prominent red logo, and a classic building facade. - citizenM Los Angeles Downtown (Los Angeles)
A modern hotel room with a large bed, a desk, a chair, a round sink, and a window with a city view. - citizenM Los Angeles Downtown (Los Angeles)
A spacious lobby with a large mural, modern seating, and a bar area. - citizenM Los Angeles Downtown (Los Angeles)
A rooftop terrace with red seating and a central tree, overlooking a cityscape with historic buildings. - citizenM Los Angeles Downtown (Los Angeles)
Close to Walt Disney Concert Hall, citizenM Los Angeles Downtown provides a bar, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

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Room options

Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(66 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • A bustling indoor market with neon signs, food stalls, and a variety of items for sale.
    Grand Central Market
    3 min walk - 0.2 miles
  • The Los Angeles theater with ornate columns and a marquee advertising 'Carrie'.
    Broadway Theater District
    5 min walk - 0.3 miles
  • A purple sign with 'Pershing Square' written on it, set against a cityscape with buildings and trees.
    Pershing Square
    7 min walk - 0.4 miles
  • A modern architectural building with unique curved structures and a glass facade.
    Walt Disney Concert Hall
    10 min walk - 0.6 miles
  • A tall, white building with a triangular roof and columns, surrounded by trees and a clear blue sky.
    Los Angeles City Hall
    10 min walk - 0.6 miles

Restaurants

  • Suehiro DTLA
    2 min walk
  • KazuNori: The Original Hand Roll Bar
    3 min walk
  • Eggslut
    3 min walk
  • Maccheroni Republic
    2 min walk
  • The Grayson
    2 min walk

Similar properties

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 54 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. L.A. Live and Crypto.com Arena are also within 2 mi (3 km). Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Los Angeles Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3774 out of 4747 reviews
Rating 8 - Good. 627 out of 4747 reviews
Rating 6 - Okay. 171 out of 4747 reviews
Rating 4 - Poor. 78 out of 4747 reviews
Rating 2 - Terrible. 97 out of 4747 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Great breakfast and staff.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always my go to hotel for LA. Friendly staff, and clean property.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Good food options within walking distance. Hotel was clean and well maintained. Would definitely stay there again.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and kind! Nice place in DTLA.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a frequent traveler staying at Citizen M is a pleasure because of the cleanliness and safety of the hotel. I love the breakfast menu and the staff are friendly.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms small but nice
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean and the location was convenient if you need to be downtown. Staff very helpful and friendly. Would absolutely stay at the property again.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had just the right amount of space to be efficient and very high tech. The food was great. Also the staff was customer centric. Highly recommended hotel and will search up for next vacation.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and functional, good design, nice staff.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and rooms are super clean. Been at this property 5 times now and it always meets my expectations.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, fast wi-fi, friendly staff
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very very quiet. I really loved that. Great location.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Our room was clean and modern. The rooms are small but functional. Nice place to stay.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel. Neighborhood is not the best, filled with homelessness and sketchy people. As a female traveler practice alertness.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at citizenM properties and this one has been great. Staff is very friendly and helpful. Rooms always have what I need and the features feel right for the price point.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, good location, great staff
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location. The decor was fun and the staff, so helpful!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool, hip hotel. Great DTLA location. Staff was helpful. Food was good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms,
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Great location. Wonderful staff. Very accommodating and helpful.Delicious breakfast. I would come back. Thank you everyone!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect Staff very very helpful Cleaning very nice Bar good Breakfast didn’t experience
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We bought the breakfast package and it definitely was bang of our buck. Hotel was well maintained and all the amenities were great. Staff were great and friendly.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpful staff. The wonderful morning buffet. The cappiccino! And, the smooth, fast, quiet elevator!!!! Ten stars!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at the citizen, mainly due to the staff and how simple yet unique the hotel is. The location is great and you can have 24/7 parking for $24. The staff always ensure we have everything we need and even updated a few things in the rooms and having cold water accessible. The gym is equipped and cute; the bar and lounge area is great. They even have games available just to drink, snack and chill.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pleasure coming to this hotel. The staff are great, Breakfast is also very good.
Stayed 14 nights in Aug 2026