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Umbrella Properties London Excel

Property class: 3

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Photo gallery for Umbrella Properties London Excel

A modern kitchen with marble flooring, a refrigerator, and a dining area with chairs. - Umbrella Properties London Excel (London)
A marble wall with a thermostat displaying 20 degrees, a power outlet, and a wooden counter. - Umbrella Properties London Excel (London)
A compact kitchen with a built-in washer and dryer, a microwave, and a toaster. - Umbrella Properties London Excel (London)
A bedroom with a large TV mounted on the wall displaying a streaming service interface. - Umbrella Properties London Excel (London)
A modern kitchen with white cabinets, a black refrigerator, and a marble floor. - Umbrella Properties London Excel (London)
Near River Thames, Umbrella Properties London Excel provides everything you need. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Business services
  • Kitchen

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Business Room

A neatly made bed with white bedding in a room with a grey wall and a white headboard.

Business Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

A small, compact room with a desk, a black office chair, a mirror, and a radiator.

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Room

A room with a glass table displaying a menu, a kettle, a coffee maker, and a tray with cups and a bowl.

City Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

A neatly made bed with a fluffy grey blanket and pillows, a rolled towel, and a cityscape painting on the wall.

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Plaistow, a neighborhood in London, Umbrella Properties London Excel is near a metro station. The Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower of London and Tower Bridge. Looking to enjoy an event or a game? See what's going on at Excel London or London Stadium. Visit our London travel guide
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Map
57 Desford Rd, London, England, E16 4NQ

What's nearby

  • A cityscape with a river, skyscrapers, and a bridge.
    IFS Cloud Royal Docks Station
    6 min drive - 1.3 miles
  • A river with boats, a bridge, and a city skyline with buildings and a Ferris wheel.
    Trinity Buoy Wharf
    7 min drive - 1.3 miles
  • A modern bridge with a clear blue sky and a large building in the background.
    Excel London
    8 min drive - 1.9 miles
  • LDN East
    10 min walk - 0.6 miles
  • ISKCON Bhaktivedanta Manor
    17 min walk - 0.9 miles

Getting around

  • Star Lane Station
    4 min walk
  • West Ham Station
    14 min walk
  • London City Airport (LCY)
    11 min drive

Restaurants

  • McDonald's
    9 min walk
  • Albina
    10 min walk
  • Chaiiwala
    10 min walk
  • KFC
    9 min walk
  • Yapix
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • 2 shared bathrooms
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Computer
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Cleaning products are eco-friendly
  • Computer monitor
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Umbrella Properties London Excel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Umbrella Properties London Excel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Umbrella Properties London Excel?

Check-out is at 10:00 AM.

Where is Umbrella Properties London Excel located?

Located in Plaistow, this guesthouse is within 3 mi (5 km) of River Thames, Excel London, and The Arena. Queen Elizabeth Olympic Park and ABBA Arena are also within 3 mi (5 km). Star Lane Station is only a 4-minute walk and West Ham Underground Station is 14 minutes.

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Reviews

Umbrella Properties London Excel Reviews

6.2

5.4

Cleanliness

6.4

Amenities

6.4

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 5 out of 23 reviews

Reviews

Verified review

2/10 Terrible

Sing kit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not suitable for kids to stay, it is too dirty
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy weekend trip

Lovely property to stay at for our weekend trip. Comfortable rooms to stay in.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its located among the houses so its safe and quiet. Its also located close to an underground station so it was easy to get around and back to afterwards.
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Shaun

Disliked: Staff & service

Shared bathroom / listing is misleading

Good location, Star Lane DLR is just a short walk away. However, the listing is somewhat misleading. The property has a number of rooms, a nice kitchen dining area (communal) and two bathrooms shared by the bedrooms. It was fine. You get what you pay for. I wouldn’t stay there again.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Jason

Liked: Cleanliness
The property is good for the price, a cheap option - the door codes and keys were simple to use once i got the codes from the owner. its a bit out of the way - not much around the area - other than the DLR station at Star Lane. Would recommend if your on a budget.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Ulla

No staff, but I knew that. The room was hold togerher with
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Finella M

Bit of difficulty in getting in to accommodation as I didn't understand how to do code but someone was on hand Very convenient for city airport
Stayed 1 night in Jul 2024
Verified review

8/10 Good

ABIMBOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FINE
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Chun Lung

Disliked: Cleanliness, room comfort
The suite is cost effective, but poor environment outside the suite, abandon car, junk and rubbish on street.
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Varden

Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom had rubbish behind bed. Hand prints on Curtains. Dirty pillows, pillow cases were ok. Floor dirty with dirt. Minimal towels and coffee. Guess cheap doesn't have a standard.
Stayed 1 night in May 2024
Verified review

2/10 Terrible

FRANCIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big TV with Sky Box doesn’t work. Next dog was barking for 2 hours, sounded like they were in the same house…
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Hannah

Liked: Cleanliness
the property was all in all good but we were right underneath the roof and the window didn‘t open and it was so so hot in our room. we had a fan but that also didn‘t work well and no air conditioning and it was almost unbearable hot. also, we stored our food in the fridge of the kitchen and one day it got all stolen so we had no food anymore. we then called the host and fortunately, he said we can order food and he will pay for it and he did so it was okay but it was still annoying.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Olayinka

Liked: Staff & service, amenities, property conditions & facilities
Okay
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the common areas were clean enough because a nice lady, apparently another guest, kept them clean. The stairs were filthy. Bathrooms are poorly maintained and dirty. The room was full of broken bulky furniture, which took up most of the space. The window was stuck open, which made hideous cannabis fumes from the back yard to waft into the room.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Desiree

Disliked: Cleanliness, staff & service, property conditions & facilities
Voy a empezar desde un día antes de entrar, supuestamente te envían un email con el código de entrada 24 h antes, yo tuve que buscar el numero del propetario y escribirle para que me mandara el codigo porque a un par de horas antes de entrar todavia no me lo habia mandado, eso ya da que desconfiar. Cuando llegamos el apartamento está sucio, pero no sucio de un par de dias tiene suciedad acumulada de años. Los baños horrible, he estado en baños públicos mas limpios que ese baño. Cuando subimos a la habitación, nos toco la habitación cuatro es un altillo donde tienes que caminar agachado, sin ventilación, lleno de polvo, fue horrible mi experiencia y quiero ayudar a otros huespédes que no reserven aquí si no quieren pasarlo mal.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamer zeer klein

Kamer was heel klein en vuil. Er lag stof achter het bed. Bij binnenkomst zagen we mieren over de vloer kruipen. Badkamer was een gedeelde badkamer en er lagen haren in de douche. We hebben ons er niet gedoucht. Bed was dan wel weer goed. Keuken was proper en er waren voldoende voorzieningen.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Sanjna

Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

M

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Lee

Stayed 1 night in May 2025
Verified review

8/10 Good

Akinade

Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Magnus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024