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Thistle London Heathrow Terminal 5

Property class: 3.5

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Photo gallery for Thistle London Heathrow Terminal 5

A buffet setup with various food items and condiments. - Thistle London Heathrow Terminal 5 (West Drayton)
A large banquet hall with round tables, chandeliers, and a patterned carpet. - Thistle London Heathrow Terminal 5 (West Drayton)
A bar area with a counter, shelves of bottles, and a coffee machine. - Thistle London Heathrow Terminal 5 (West Drayton)
A rooftop terrace with outdoor seating, a view of an airport, and parked cars in the background. - Thistle London Heathrow Terminal 5 (West Drayton)
A reception area with a check-in counter, a red telephone booth, and a patterned floor. - Thistle London Heathrow Terminal 5 (West Drayton)
Located close to Pinewood Studios and Windsor Castle, Thistle London Heathrow Terminal 5 provides a terrace, a coffee shop/cafe, and a bar. The on-site British cuisine restaurant, Aviator Sports Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a chair.

Standard Twin Room

8.4 out of 10
Very good
(132 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Room

Standard Double Room

8.2 out of 10
Very good
(517 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a large bed, a desk with a lamp, and a mirror.

Family Room

7.2 out of 10
Good
(33 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a coffee machine, and a TV.

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(61 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Near a metro station, Thistle London Heathrow Terminal 5 is in Heathrow Villages, a neighborhood in West Drayton with good airport proximity. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Pinewood Studios and Thorpe Park. Check out an event or a game at Twickenham Stadium, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed. Visit our West Drayton travel guide
Map
Bath Road, Longford, West Drayton, England, UB7 0EQ

What's nearby

  • A historic castle with towers and a river in the foreground.
    River Thames
    6 min drive - 4.5 miles
  • The Houses of Parliament, Big Ben, and the River Thames in London.
    Thames Path
    6 min drive - 4.5 miles
  • Staines Reservoirs
    4 min drive - 2.3 miles
  • Thorney Park
    4 min drive - 2.9 miles
  • Airport Bowl
    9 min drive - 2.7 miles

Getting around

  • Station A Station
    6 min drive
  • West Drayton Station
    7 min drive
  • Heathrow Airport (LHR)
    12 min drive

Restaurants

  • Wagamama
    7 min drive
  • Giraffe
    7 min drive
  • Itsu
    6 min drive
  • Starbucks
    7 min drive
  • The Crown Rivers (Wetherspoon)
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 17.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Thistle London Heathrow Terminal 5 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 18 per night. Limited spots are available.

What time is check-in at Thistle London Heathrow Terminal 5?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Thistle London Heathrow Terminal 5?

Check-out is at 11:00 AM.

Where is Thistle London Heathrow Terminal 5 located?

Located in Heathrow Villages, this hotel is within 9 mi (15 km) of Windsor Castle, Twickenham Stadium, and Pinewood Studios. Thorpe Park and Royal Botanic Gardens, Kew are also within 9 mi (15 km). Station A Station is 23 minutes by foot and Station B Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Thistle London Heathrow Terminal 5 Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 1583 out of 3696 reviews
Rating 8 - Good. 1180 out of 3696 reviews
Rating 6 - Okay. 595 out of 3696 reviews
Rating 4 - Poor. 181 out of 3696 reviews
Rating 2 - Terrible. 157 out of 3696 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant on site
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and good restaurant.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met our expectations as we have frequently visited here. Staff friendly and helpful, room was clean and comfortable and restaurant staff professional and friendly.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view from the bar, easy access, polite and helpful staff.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times, always good and it’s perfect for flying from Heathrow early on a morning
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Convenient shuttle !
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a brief overnight stay and only slept there. Our room was very clean and comfortable.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean, good amenities
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced and ideally situated
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities comfy bed
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to T5 pod shuttle which was very convenient.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Close to Heathrow T5 and very useful connection via the pod cars. It is so convenient to fly from T5 in a very early flight in the morning.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, Breakfast was good.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The self driving pod we took from the airport to the hotel was great - just us and our luggage. The staff were helpful from the minute we arrived. Room was clean and comfortable. Buffet breakfast was good and the bar had many choices of beverages.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was affordable well maintained with excellent amenities
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice and very helpful staff, lovely breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for airport. Clean comfortable bed. Food good in restaurant/bar.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Love the POD to get to from and to the airport. Very convenient.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, a little tight but did the job for the night. Friendly staff at check in and in the restaurant
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great for the price. Staff really nice and helpful and just a pod ride away from heathrow airport. Very convenient overall.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great for an overnight as well as getting a late bite to eat before bed. We did not realize that terminal five was so far from the hotel that we still needed to take transportation other than that it was a adequate and comfortable way to spend an overnight layover.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, cozy and staff were really friendly. Its very close to the airport.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good food
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a night stay before our flight. The hotel is not brand new but clean and had what we needed.
Stayed 1 night in Jul 2026