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The Londoner

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A modern lounge area with a central fire feature, seating arrangements, and vertical greenery. - The Londoner (London)
A modern bar area with wooden flooring, bar stools, and a well-stocked liquor shelf. - The Londoner (London)
A modern building with a glass facade, a central entrance, and a surrounding walkway. - The Londoner (London)
A modern hotel lobby with a central seating area, a fireplace, and a visible restaurant named "Whimsical." - The Londoner (London)
A modern indoor pool area with a central seating area and skylights. - The Londoner (London)
Luxury
5.0 star property
9.6

Exceptional

Serene spa retreat in London

Subterranean luxury awaits at the spa, with a heated pool four floors below London's streets. Guests can unwind in the top-rated sauna and steam room after swimming. The residents' lounge offers complimentary refreshments, creating a private sanctuary in Leicester Square.

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for King Room

A modern hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

King Room

9.4 out of 10
Exceptional
(37 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

A modern hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a view of the hallway.

Deluxe King Room

9.4 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King City View Room

A modern hotel room with a large bed, bedside tables, a small round table, a chair, and a view of the city at night.

Deluxe King City View Room

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a bedside table with a lamp.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Corner Suite

A modern hotel room with a large bed, bedside tables, a desk, and a TV.

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Capital Suite

A modern living room with a sofa, a coffee table with books, a dining area with a bench, and a large plant.

Capital Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Signature Room

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tower Penthouse Suite

A modern hotel lobby with a curved sofa, armchairs, a small table with a plant, and large windows offering a city view.

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for King Room The Londoner Platinum

A modern hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

King Room The Londoner Platinum

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room The Londoner Platinum

A modern hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a view of the hallway.

Deluxe King Room The Londoner Platinum

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room City View The Londoner Platinum

A modern hotel room with a large bed, bedside tables, a small round table, a chair, and a view of the city at night.

Deluxe King Room City View The Londoner Platinum

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, The Londoner is in the entertainment district and near a metro station. Garrick Theatre and National Gallery are cultural highlights, and some of the area's notable landmarks include Leicester Square and Regent Street. Trafalgar Square and Piccadilly Circus are two other places to visit that come recommended. Guests love the hotel's central location. Visit our London travel guide
Map
38 Leicester Square, London, England, WC2H 7LL

What's nearby

  • A busy London Underground entrance with a classic architectural building in the background.
    Theatreland
    1 min walk - 0.0 miles
  • A busy street with historic buildings, advertisements for movies, and a cafe.
    Leicester Square
    1 min walk - 0.1 miles
  • A historic building with classical architecture, a large fountain, and people gathered around.
    National Gallery
    2 min walk - 0.1 miles
  • A large obelisk monument surrounded by a circular fountain in a city square.
    Trafalgar Square
    2 min walk - 0.1 miles
  • Garrick Theatre
    1 min walk - 0.1 miles

Getting around

  • Piccadilly Circus Underground Station
    4 min walk
  • Charing Cross Station
    7 min walk
  • London City Airport (LCY)
    49 min drive

Restaurants

  • Shake Shack Leicester Square
    2 min walk
  • Jollibee
    2 min walk
  • McDonald's
    1 min walk
  • Panton Yokocho
    1 min walk
  • The Moon Under Water (Wetherspoon)
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 100 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 100 per day
  • Service fee: 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Pool access is available from 6 AM to 10 PM. Children are allowed in the pool during the following hours: Monday through Friday, 10:30 AM to noon and 3:30-5 PM; Saturday and Sunday, 8-9:30 AM and noon to 1:30 PM.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Londoner have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is The Londoner pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for GBP 100 per day.

What time is check-in at The Londoner?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Londoner?

Check-out is at noon.

Where is The Londoner located?

Located in London City Centre, this luxury hotel is steps from Leicester Square, Garrick Theatre, and National Gallery. Piccadilly Circus and Trafalgar Square are also within 5 minutes. Piccadilly Circus Underground Station and Leicester Square Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Londoner Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 871 out of 1041 reviews
Rating 8 - Good. 109 out of 1041 reviews
Rating 6 - Okay. 31 out of 1041 reviews
Rating 4 - Poor. 15 out of 1041 reviews
Rating 2 - Terrible. 15 out of 1041 reviews

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service I’ve experienced in a hotel. Every single member of staff we interacted with was brilliant. Very clean hotel, extremely comfortable and lovely pool.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service . The room is a little small to its price, but the decoration is rather stylish .
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Dr Raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Wonderful hotel. Thank you to Rajan for your excellent service at whitcomb breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, the lounge was included and the food was amazing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Iestyn Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Great amenities especially gym and pool. Staff all incredibly helpful. Would 100% stay here again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel centrally located with easy access to all the area has to offer in a short walk. Retreat was lovely as well.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, service was exceptional, nice rooms, Spa was good (must book in advance!)
Stayed 1 night in May 2026
Verified review

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has had a good upgrade and the staff were very friendly and professional. The room was okay but small and paying the price I paid for the night I would have expected better (not a Shard) the location was great for what we wanted to do. The restaurant staff were great but the food in the signature restaurant took me back to the 80s poor presentation and small portions and menu was dated but that said the wine and whiskey was good.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right in the middle of everything. The spa was great, the food was great, and the staff were exceptional. Two things that brought it down a bit, as other have said the non-suite rooms are small, which would not have been a big deal BUT there was NO storage. One drawer and a place to hang things. That was it, we lived out of our suitcases. Also, no refrigerator was a bummer. Not a huge deal but if the point of this is to better enable travelers to make the right decision for them, worth mentioning.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! We spent three nights here, great location for touring around London. The Lancaster tube station is nearby.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great staff, beautiful rooms
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel, great location and very helpful staff. Rooms are comfortable but there is so little wardrobe space it’s impossible to unpack even a small suitcase.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in. Staff went above and beyond to ensure a good stay. The amenities were fantastic and the food was amazing! Also, the little things offered for free were next level. Cannot recommend this hotel more.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Pui Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent location
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful modern room. Free pastries and coffee and juice I. The mornings. Friendly, helpful staff. I have stayed at 3 hotels on Leicester Square and this is my favorite. Love the location—close to EVERYTHING.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

DREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice of bars and restaurants.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rapinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and clean hotel with very attentive staff. I will definitely be staying again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lara Donelan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful five day stay. We ate at all of the restaurants and had champagne daily outside. Rooms were cozy and comfortable. Staff was friendly and knowledgeable. The closets are small and there is no where to store luggage.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply great! Friendly staff, clean and nice rooms as well as very nice lobby. All the staff is really helpful and easy going. The hotel is perfectly situated. Safe environment, lots of food and everything in walking distance. I will be there every time. For sure!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Thank you for helping to make Mitch's 40th birthday so special. Beautiful hotel, gorgeous rooms and the staff were all so friendly and helpful. Everything just felt really special from the moment we arrived. The only very slight disappointment was that the rooftop bar was closed for a private event, as we'd been looking forward to visiting it, but it certainly didn't take away from what was an amazing stay. We'd definitely stay again and would highly recommend it. ⭐⭐⭐⭐⭐
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice though tub is tiny. Breakfast was very expensive for what was offered. Bed is good and staff was lovely
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always. Wonderful staff, lovely rooms, excellent robot toilets! Love the pool area
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excellent location
Stayed 4 nights in Nov 2025