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The Hempel Hotel

2.0 star property
A tranquil sanctuary bordering Hyde Park provides the perfect urban escape, where guests can unwind in peaceful surroundings away from London's bustle

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Photo gallery for The Hempel Hotel

Property grounds - The Hempel Hotel (London)
XX-deleted | Minibar, in-room safe, iron/ironing board - The Hempel Hotel (London)
Bar (on property) - The Hempel Hotel (London)
Lobby - The Hempel Hotel (London)
Lobby - The Hempel Hotel (London)
The Hempel Hotel sits just steps from Hyde Park, creating a quiet retreat in the city. Travelers find modern comforts throughout, with a restaurant serving satisfying meals on-site. The front-desk safe keeps valuables secure, while an elevator provides easy access to all floors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Room service

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, iron/ironing board

Superior Double or Twin Room

  • 24 sq m
  • Sleeps 2

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, iron/ironing board

Deluxe Double or Twin Room

  • 28 sq m
  • Sleeps 2

About the neighborhood

Located in London, The Hempel Hotel is in the city center. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while The British Museum and Royal Albert Hall are cultural highlights. Looking to enjoy an event or a game? See what's going on at Emirates Stadium or Wembley Stadium. Visit our London travel guide
Map
31-35 Craven Hill Gardens, London, England, W2 3EA

What's nearby

  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    3 min walk - 0.2 miles
  • A red building with 'ALICE'S' signage and a 'POST OFFICE' sign.
    Westbourne Grove
    5 min walk - 0.3 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    9 min walk - 0.5 miles
  • A modern urban plaza with a fitness center, a health assessment area, and a food court.
    Paddington Central
    12 min walk - 0.7 miles
  • Queensway
    6 min walk - 0.4 miles

Getting around

  • Queensway Underground Station
    7 min walk
  • London Paddington Station
    8 min walk
  • London City Airport (LCY)
    61 min drive

Restaurants

  • Halepi
    3 min walk
  • Gold Mine
    7 min walk
  • Tajrish Restaurant
    4 min walk
  • Subway
    9 min walk
  • Pizza Pilgrims
    8 min walk

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Property amenities

Food and drink

  • A restaurant

Family friendly

  • DVD player

Conveniences

  • Safe at front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Where is The Hempel Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Oxford Street and Marble Arch are also within 1 mi (2 km). Queensway Underground Station is 7 minutes by foot and Paddington Underground Station is 7 minutes.

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Reviews

The Hempel Hotel Reviews

8.0

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 8 out of 29 reviews
Rating 8 - Good. 15 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

Verified review

10/10 Excellent

Liz H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite London Hotel

Second stay at the Hempel, and we enjoyed it immensely. Beautiful room, great size, excellent unobtrusive service. And one of the best locations in London. Tucked away but close to great neighborhoods and attractions. Perfect for a weekend break.
Verified review

6/10 Okay

A

Liked: Cleanliness, staff & service

A little bit tired

This hotel seems to have faded a bit. Noisy fan, aircon not working and room too hot. Baths that dont empty. Just maintenance and care. Its a 10 minute walk from Paddington station. its is a little too far out of the west end. Overall nice hotel, but there is lots of 5 star competition out there
Verified review

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great contemporary 5* hotel near paddington

This is the 1st time at this hotel and had a great stay we didn't spend much time here as we were out till late and checked out early our room was lovely but very small our friends also stayed and paid the same rate but had a much nicer bigger room . So if we stayed again would check this out 1st .
Verified review

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mother and daughter weekend

Fabulous staff, but need tea making facilities in room.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

綺麗なB&B

パディントン駅からも近く徒歩１０分以内なので、空港へのアクセスも良い。 またホテルの部屋も綺麗だが、部屋が小さいかも。
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star luxury

This small boutique hotel can truly claim to be 5 star We had a room overlooking the Zen garden which was wonderfull A very classy hotel in a very classy area at a most reasonable cost
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the hempel 508

im 5. stock ist die wahrscheinlichkeit groß, ein zimmer mit halb zugemauertem fenster zu bekommen, was für den preis unangemessen ist. auch bei geschlossenem fenster ist die klimaanlage (?) auf dem dach deutlich zu hören; die türen halten nicht viel von den geräuschen auf dem gang ab. knarrende dielen im zimmer findet der eine oder andere ja vielleicht sogar charmant. die innenausstattung in schönem, klaren design - allerdings z.t. so schön, dass sich simple funktionen wie an/aus nur nach einigem rumprobieren oder gar nicht erschließen. alles in allem: stylish, für london vergleichsweise große zimmer in schöner und praktischer lage nähe hyde park und u-bahn.
Verified review

8/10 Good

Anthony

Liked: Cleanliness, room comfort

Stylish, romantic, comfortable, aging a bit

Overall very pleasant, rooms still have a clean, stylish modern feel and decor still feels original yet very comfortable. Made for a delightful romantic getaway. The comp breakfast was just right. I didn't mind the slight war & tear that is starting to show, even found it a touch charming. My partner didn't like that aspect as much. The gardens facing the hotel are a wonderful treat for a London hotel. I rather loved our night there.
Verified review

8/10 Good

The OcazTravlar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Original London Boutique Hotel

We had a room 204 over looking the Zen Garden. The room itself was very nice and the four floor to ceiling windows gave great light and wonderful views of the garden. However the bathroom tiles could have done with a polish as they had paint on them (Supposed to be 5 star remember - hense fussiness). Breakfast in bed was very nice. Hotel lobby and bar were very nice and the staff were polite and helpful. All in all a plesant stay but will try eleswhere next time we're in London.
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Very disappointing

Parking unavailable. Bar and restaurant lack atmosphere. Room basic. Only Plus is that staff were generally helpful and friendly
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel

Chic, modern hotel. Ate at the hotel restaurant (No. 53, I think is the name) twice as food was absolutely delicious (beautifully presented as well). Staff very helpful and friendly. Convenient location just few blocks from Hyde Park. Would definitely stay there again.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Hempel Hotel

Super Hotel Super accueil Le quartier est ni trop calme ni trop agité (Paddington) Le personel est au petit soin Nous étions dans un appartement qui était pas mal du tout, Il était propre. Petit point négatif il y faisait tout de même un peu froid du fait d'une isolation pas totalement optimisée. Néanmoins vous adorerez cet endroit pour son charme, calme et sa gare qui est seulement à 18min de heathrow airport pour 18pounds !!
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hempel Hotel, au coeur de Notting Hill

hotel de tres grande qualité et tres bien situé, à proximité de la central line (Marble Arch, Oxford, etc.). a quelques minutes à pied de Hide Park. beaucoup de restaurants dans le quartier de l'hotel
Verified review

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE HEMPEL HOTEL London

Livello di confort dell'hotel assolutamente soddisfacente, camere (stranamente ampie) e pulite, confortevoli, atmosfera rilassante degli spazi comuni, soggiornandovi nel week end ho trovato un rapporto qualità/prezzo davvero interessante
Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful modern hotel!

We LOVED this hotel. We stayed in two different rooms, as we went out of town during our stay. Both rooms were great - very clean, excellent quality linens, beautiful decor, good natural light. The lobby was beautiful and soothing. The halls were beautifully designed and maintained. Service at the desk, and from cleaning staff was superlative. I thought the quality of the in-hotel downstairs bar food was not very good. But overall, we were extremely happy there. We would definitely go back. Because they have free, building-wide internet, unless you have your laptop, there's no computer to use in the hotel. They will print stuff out for you if you need. But i didn't have my laptop with me, so that was disappointing. Still, i got some time to rest from email!!
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Still good but needs attention to detail

I like this hotel having stayed there before-however-on this visit it was clear the rooms are becoming tired and need better maintenance. The tap on my basin had clearly been dripping for hours and the basin was half full as it continued its drip drip drip throughout my stay. The shower suffered similar issues in that although powerful the range of the flow was so broad it resulted in weak pressure on the one area you stand under whilst soaking the bathroom. The bath/shower was not easy to get into-it was very high sided and I feel even as a 30's fit person I really had to concentrate not to fall over getting in and out. Also found the bath to be somewhat dirty & filled with someone else's hair. The bed was very comfortable but again I wouldnt want to be any less mobile as it was flush to the wall not allowing you to do anything but climb on the end of the bed and then up towards the pillow. Too trendy for me i'm afraid-i like to be able to get in and out of the wrong side of my bed!
Verified review

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort

The Hempel Hotel London

Great location and even not far from subway(Paddington), lot's of nice restaurants almost nearby. The park in front is dream and served. Attention: the kisch-chair in the room is heavy as a tank! Relation price/quality becomes to be discussed when you consider a price of this level and the breakfast is not included !!!!! Whet would it cost to call it "italian breakfast" included (1 Capuccino+ 1 Brioche) ????? It's surely a way of chasing the clients in places nearby. Not for the money, for the pricipal !
Verified review

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The stay was perfect and the hotel was really nice and the staff was helpfull and friendly. Location was just as I expected it to be; close to the underground and Oxford Street and Hyde Park. Room was clean and big.
Verified review

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. But the guest in the room above ours overran her bathtub, and we had water leaking through our bathroom ceiling all night. Eventually fixed, but it made things most unpleasant every time we used our bathroom.
Verified review

4/10 Poor

Verified traveler

Disliked: Room comfort

Hotel The Hempel- Londra

Il problema dell'hotel è che per aver pagato una camera superior sono stata 4 giorni in una camera piccola con vista muro. Questo è inaccettabile
Verified review

8/10 Good

Frederic

Liked: Staff & service, room comfort

Plutôt pas mal pour un hôtel londonien

Les points forts: chambres douillettes, atmosphère agréable, dans un style plus hollandais ou scandinave (parquets en bois blond, murs blancs) que britannique (pas de moquettes ultra épaisses, de rideaux poussiéreux ni de portes coupe-feu à tous les paliers...). Petit déjeuner buffet somptueux (mais horriblement cher). Literie excellente. Les points faibles: mauvaise qualité de la plomberie (pas de siphon donc mauvaise évacuation d'eau); certains meubles commencent à mal viellir faute d'entretien... Mauvais rapport quelité prix en général (comme partout à Londres cela dit...) A recommander tout de même!
Verified review

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities

Good Experience

Overall a very good stay. I had booked for twin beds, on arrival there was one king. Staff responded in minutes and remade the room. It should be noted that there was only a hand held shower in the tub - that was awkward; in the future I will ask about showers! Easy walk to the underground and Paddington Station.
Verified review

4/10 Poor

Jim

Disliked: Property conditions & facilities, room comfort

VERY Small

The hotel lobby is cool and has a "hip" feel, but the room is totally unacceptable, small, low ceiling in the shower and I am over 6 feet tall and virtually NO closet space. Nice breakfast and the service there was very good.
Verified review

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A recommander

Pour une fois nous avons voulu essayer un hotel de luxe. Une vrai réussite, rien à redire. Personnel discret et efficace, très attentionné au bien-être de la clientèle. Le prestations sont excellentes. Peut être qu'au niveau du restaurant le menu est un peu juste et manque de fantaisies. Mais c'est 10:10
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool Venue

Very stylish hotel - ideal if you are looking for something different. Perhaps the minimalist approach needs a slight adjustment here and there especially in the bathroom - not everything was easily to hand - toilet roll! - just a small point