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Staybridge Suites London by IHG

Property class: 3

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Photo gallery for Staybridge Suites London by IHG

An outdoor patio with a covered seating area, a fire pit, and a view of a building in the background. - Staybridge Suites London by IHG (London)
A lobby with a stone fireplace, blue sofas, and a large potted plant. - Staybridge Suites London by IHG (London)
A Staybridge Suites hotel with a symmetrical facade, multiple windows, and a central entrance. - Staybridge Suites London by IHG (London)
A reception desk with two HP laptops, a sign for IHG One Awards, and a non-smoking sign on the wall. - Staybridge Suites London by IHG (London)
A spacious dining area with multiple round tables and chairs, a kitchen in the background, and large windows with sheer curtains. - Staybridge Suites London by IHG (London)
You can look forward to a free breakfast buffet, a grocery/convenience store, and a free manager's reception at Staybridge Suites London by IHG. In addition to mini golf and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Bedrooms, Kitchen

A modern kitchen with a built-in dishwasher, a dining area with a wooden table and bar stools, a TV mounted on the wall, and a colorful artwork on the wall.

Suite, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Kitchen

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a television on a desk, and a patterned armchair.

Suite, 1 Bedroom, Kitchen

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

A hotel room with a large bed, a TV, a sofa, and a painting on the wall.

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(52 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

A standard hotel bathroom with a bathtub, two faucets, and a stack of white towels.

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Kitchen

A hotel room with two beds, a TV, a bathroom, and a shower.

Suite, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Studio Suite, Kitchen

A hotel room with a large bed, a TV, a sofa, and a painting on the wall.

Studio Suite, Kitchen

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

A hotel room with a large bed, a TV mounted on the wall, a desk with a chair, and a shower area.

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Kitchen

A hotel room with a large bed, a TV, a sofa, and a painting on the wall.

Studio Suite, 1 King Bed, Kitchen

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Refrigerator (Full Kitchen)

A hotel room with a large bed, a TV, a sofa, and a painting on the wall.

Studio Suite, 1 King Bed, Refrigerator (Full Kitchen)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Kitchen

A hotel room with a large bed, a TV on a wooden dresser, a nightstand with a lamp, and a bathroom visible through an open door.

Studio Suite, 1 King Bed, Kitchen

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Westminster, a neighborhood in London, Staybridge Suites London by IHG is in a shopping district. Jonathon Bancroft-Snell Gallery and Wolf Performance Hall are cultural highlights, and some of the area's activities can be experienced at Flying Squirrel Trampoline Park and Landmark Cinemas 8 London. Earl Nichols Arena and Glen Cairn Arena are also worth visiting. Visit our London travel guide
Map
824 Exeter Road, London, ON, N6E1L5

What's nearby

  • A stone monument with a coat of arms, a church with Gothic architecture, and a 40 mph speed limit sign.
    University of Western Ontario
    30 min drive - 10.7 miles
  • White Oaks Mall
    13 min walk - 0.7 miles
  • Forest City Velodrome
    3 min drive - 1.4 miles
  • Flying Squirrel Trampoline Park
    3 min drive - 1.4 miles
  • Landmark Cinemas 8 London
    6 min drive - 1.4 miles

Getting around

  • London, ON (XDQ-London Train Station)
    16 min drive
  • London, ON (YXU-London Intl.)
    18 min drive

Restaurants

  • McDonald's
    3 min drive
  • South Side Family Restaurant
    10 min walk
  • Tim Hortons
    6 min walk
  • McDonald's
    20 min walk
  • Chuck's Roadhouse Bar & Grill
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Staybridge Suites London by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–11:00 PM.

Is Staybridge Suites London by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Staybridge Suites London by IHG?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Staybridge Suites London by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Staybridge Suites London by IHG located?

Located in Westminster, this hotel is within 1 mi (2 km) of White Oaks Mall, Flying Squirrel Trampoline Park, and Forest City Velodrome. Landmark Cinemas 8 London and Green Par Driving Range are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Staybridge Suites London by IHG Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 532 out of 1014 reviews
Rating 8 - Good. 251 out of 1014 reviews
Rating 6 - Okay. 112 out of 1014 reviews
Rating 4 - Poor. 61 out of 1014 reviews
Rating 2 - Terrible. 58 out of 1014 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lovely bedding, friendly staff & great coffee!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the size of the room and the kitchen that was a part of our room. Good breakfast and friendly staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. The room was spacious, the kitchenette is a great amenity if you’re planning a longer stay. Great location, only 10-15 minute drive to downtown London. Would stay here again!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay with great breakfast. Gives you a homely ambience.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints at all. The property is very nice. The rooms are well decorated and very clean. The staff very helpful and very curteous.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, room was clean, really enjoyed our stay
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Would recommend, nice clean hotel, some parts are falling apart but under renovation.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with many amenities including a kitchent the room too so not necessarily you need to eat outside. Staff were great and breakfast also very good. Overall I will recommend this for everyone.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice but the outside gardens and garbage could have been cleaned up and the wifi did not work for us at all. Still it was fresh and clean in the rooms and the price was reasonable, we would stay again and highly recommend to others
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk service and staff are all wonderful!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Yes the room was beautiful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and modern room
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. The employees were so helpful
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Breakfast was decent. Staff was helpful when needed.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Very close to the highway. We liked the in-room kitchenette. Property is well maintained. We will definitely be back.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passing through with Kids. Great for a short stay. Bring healthy snacks. The rooms were clean, great service from the front end staff. The breakfast was very basic could be better with a few more choices, like cold cuts, Yogurt and fruits. Overall worth staying here!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite had ample space for our family. It was convenient it had a full kitchen with a fridge although we didn't cook during our stay. The pool is warm.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Stayed for 8 nights. The room and bedding was nice and clean. We really enjoyed the room with kitchenette. The breakfast was good. Nice to have hot food options. Enjoyed the pool multiple times but always had to ask for towels. The main lobby and halls had visible damage on the ceiling leaks and wall repairs. Understandable they were working on Reno’s however in the 8 days no repairs had been made.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff the young lady Kash was very helpful and a quick easy check in
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Wifi is awful. Seems to only work with one device at a time. Speed is ok but once you connect one device, it doesn’t work to connect other devices. Self serve area in the dining was empty… didn’t have hot water or coffee available. Breakfast is super basic. Eggs are cooked with boiling water. Bacon is fine. Sausage is not cooked enough. Pool was broken. Fitness center is very barebones and has basically nothing but a handful of dumbbells. The room was really nice though.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were great.
Stayed 1 night in Apr 2026