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Plaza Hotel Hammersmith

3.0 star property
Hotel in London, near Westfield London Shopping Centre

Choose dates to view prices

Plaza Hotel combines comfort with convenience, positioned just minutes from the Olympia Conference and Exhibition Centre. Guests connect via WiFi in common areas, handle work matters in the business center, and enjoy practical touches like luggage storage service.

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Free WiFi, bed sheets

Standard Single Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi, bed sheets

Standard Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
53 Shepherds Bush Road, Shepherds Bush, Hammersmith, London, England, W6 7LU

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Kensington High Street - 15 min walk - 0.8 miles
  • Olympia Events - 15 min walk - 0.8 miles
  • Eventim Apollo - 16 min walk - 0.9 miles

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 9 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪Liz Cafe - ‬4 min walk
  • ‪Another Brother - ‬1 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Zarathustra Cafe - ‬6 min walk
  • ‪BrewDog Shepherd's Bush - ‬5 min walk

About this property

Plaza Hotel Hammersmith

Hotel near Westfield London Shopping Centre
Plaza Hotel Hammersmith provides a business center and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, smoke-free premises, and luggage storage
Room features
All guestrooms at Plaza Hotel Hammersmith include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • No elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Plaza Hotel London
Plaza London
Park Plaza Westminster Bridge London England
Plaza Hotel
Plaza Hotel Hammersmith Hotel
Plaza Hotel Hammersmith London
Plaza Hotel Hammersmith Hotel London

Frequently asked questions

Is Plaza Hotel Hammersmith pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Plaza Hotel Hammersmith doesn't offer parking.

What time is check-in at Plaza Hotel Hammersmith?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Plaza Hotel Hammersmith?

Check-out is at 11 AM.

Where is Plaza Hotel Hammersmith located?

Located in Hammersmith, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre, Kensington High Street, and Thames River. Hyde Park and Royal Albert Hall are also within 3 mi (5 km). Goldhawk Road Underground Station is 7 minutes by foot and Shepherd's Bush Underground Station is 8 minutes.

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Reviews

Plaza Hotel Hammersmith Reviews

6.2

6.2

Cleanliness

8.4

Location

7.2

Staff & service

6.0

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 27 out of 122 reviews
Rating 8 - Good. 29 out of 122 reviews
Rating 6 - Okay. 21 out of 122 reviews
Rating 4 - Poor. 15 out of 122 reviews
Rating 2 - Terrible. 30 out of 122 reviews

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best I’ve stayed in along that road
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities
The room was clean and the bed was very comfortable. The staff was nice and gave the information I asked for. The bathrooms were in good condition apart from the walls. Fair price for what you get.
Stayed 2 nights in Nov 2025

10/10 Excellent

JAMES

Liked: Staff & service, property conditions & facilities
When I arrived at the hotel there were a few things missing from the room (due to a new cleaning company who had just been employed) but the EXCELLENT staff could not have been more helpful, friendly and quick to rectify all of the issues straight away. This AMAZING service really made the difference from staying in a basic hotel to a great experience. Special thanks to Manny and his team for being such kind, polite and helpful people throughout my stay.
Stayed 1 night in Oct 2025

2/10 Terrible

VICTOR

Disliked: Cleanliness, amenities, property conditions & facilities
Very small, old and dirty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very helpful and kind! Would stay there again.
Stayed 4 nights in May 2025

4/10 Poor

liam

Disliked: Cleanliness, property conditions & facilities
Tiny room, very hot , mini fridge was full of previous occupant waste food
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, cheap and comfy . Handy for transport.
Stayed 1 night in Jun 2025

4/10 Poor

Diamantina

Disliked: Cleanliness, property conditions & facilities, room comfort
Parking was horrible fan was not working
Stayed 2 nights in Jul 2025

2/10 Terrible

Conal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting perfect or amazing conditions just a clean place to put my head down. The room clearly hadn’t been cleaned. There were numerous issues regarding cleanliness, chewing gum left in the shower, stained bedding, small single use blocks of soap left open and used around the bathroom. Additionally, this was coupled with thick layers of dust amongst lots of other things. The room looked like it belonged in a slum landlord documentary.
Stayed 4 nights in Sep 2025

2/10 Terrible

Ghassan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were so dirty, insects ate up my body I woke up with multiple bites, rashes and sever allergy, bought ton of allergy pills and hydrocortisone ointment 3 days later and still not getting better. Booked 4 nights, left after two only. Stay away I warned you. I will follow up with expedia to get a refund.
Stayed 4 nights in Aug 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities

Good value for the price

The room was small, but comfortable. The room and bathroom were spotless. The only negative is that the bed had a big dip in it, making the sleep not as comfortable as it could have been.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Basic place to stay a night

Very simple hotel room, very the most refurnished one. No extra door lock from inside, and busy traffic from the window for the whole night.
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Cheap stay

Cheap hotel, service was good. Toilet seat didn't fit the toilet properly but that was fine. Couple marks in the loo again not too much of an issue. There was a hair in one of the beds but it wasn't much of a problem. The Tv was broken but didn't hinder the usage. The lovely gentleman in reception had reduced the price for me which was kind of him. Main concern is the room was downstairs which didn't have a light until you got too the rooms. Maybe it might be worth getting a light installed as I can forsee an accident happening.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Shep B, handy.

Nice staff
Stayed 3 nights in Mar 2025

8/10 Good

Bo Leif

Small singel room have all i need . walking distans to underground station and city.
Stayed 4 nights in Apr 2025

2/10 Terrible

Niels

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beds just about bearable, staff very friendly, but: Shower moldy, sink drain clogged, lamp by the bed torn out of the wall, refrigerator moldy, room door leaking and noisy. recommended!
Stayed 5 nights in Apr 2025

2/10 Terrible

elitah

Disliked: Cleanliness, amenities
I got bit by bed bugs. In room 7. The fridge has mold in it. Asked to get it cleaned over 2 days. Not cleaned. Cleaned on day 2 but looks like it was wiped off cause you can still see the black mold on fridge door shelves. Very narrow stairs and of couse in Europe fisr floor is 2nd floor. Staff were very helpful with helping me move my bags. Staff there are nice and atrentive.Please do something about the water stained ceilings in shower and please fumigate the bed bugs.
Stayed 3 nights in Aug 2025

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to public transport was good but it seemed as if only the linen had been changed and the room had not been cleaned. The bathroom and refrigerator were both mouldy, the walls dirty, the floors not well vacuumed and the areas beneath and around the bed and walls were very dusty.
Stayed 3 nights in May 2025

4/10 Poor

Geradina

Disliked: Property conditions & facilities
The wifi did not work in the room and during my stay, even though I needed it for work, the hotel was unable to resolve the issue.
Stayed 4 nights in May 2025

10/10 Excellent

Sahariar Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
I think you must have micro oven in every room for making food hot and change the Blunkett regularly i.think
Stayed 2 nights in Apr 2025

2/10 Terrible

Nikki

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL! Reception was listed as open till midnight. But upon arrival at 23:30 the reception was closed. The nr on the website wasn’t picking up. As a woman traveling solo I was left to fend for myself at midnight in London. Luckily enough I could sleep on a friends couch that night. In the morning, I got told a bullstory, that reception was supposed to be open till 23:00 and that Expedia wasn’t updated. He tried calling me but their phones don’t allow international nrs (you run a hotel ffs) There is more to this story but I’m only allowed 1500 characters. - the room was filthy, the sheets had stains on them. - The room smelled heavily of cigarette smoke, which you could already smell when walking up the stairs. - The room was super hot (Nov), there were two fans, that didn’t work, and covered with a thick layer of dust. I had to sleep with the window open. With the bed right underneath it. - The door had no internal lock or deadbolt of any kind. - There was no water kettle. - Supposed to have daily housekeeping, tho my room wasn’t cleaned once. After complaining about this all they did was empty out the bin the next day. - I asked to be put in a different room, but they were fully booked. - At that point I just gave up, I was tired of “complaining” for just the bare basics. Yes I stayed for the remaining of my stay. Cause I just couldn’t mentally, physically or financially cope to find a different solution. 1 star is to generous for this hell hole
Stayed 5 nights in Nov 2025

2/10 Terrible

Ivan

Disliked: Cleanliness, property conditions & facilities
Popped in, got to our room and the door lock was hanging by a thread. The table in the room was sticky and in rough shape, and the dust in and around the tv was abhorrent. We just left and booked another hotel. Could be a rent-by- the-hour place.
Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged by you 46.90 anf by the Plaza 34.36. have only just found this out
Stayed 1 night in Mar 2025

6/10 Okay

ej

Good if working and sleeping Shops/facilities. 🙂

Basic. Price okay if can get lower rate. Fine for transport links and safe area if leaving early morning. Need to travel for work again soon and was just going to book again. Room a little warm at times but fan provided. Reception man was pleasant and friendly in his manner . TV was not getting reception but I never needed and could have asked about it.
Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Luck of the draw

It appears the room allocated to you will effect your experience based on the varied reviews. My experience: The good. Location excellent. Staff at check in, nice enough. The bad. Room filthy with mould. Marks all over the walls, unknown fluids on surfaces. Tiles in bathroom floor broken and lifting as their is no grout left. Shower not draining. I did not sleep under the duvet out of concearn. Towels not changed or room maintained on a four night stay. Even the little outdoor area featured in their ad had broken furniture in it. I was in town on a business trip and had no time to seek other options. Such a shame with some care, could be much better.
Stayed 4 nights in Jul 2025
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