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Nayland Hotel

Property class: 3

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Photo gallery for Nayland Hotel

A historic building with a classic facade, featuring a prominent entrance with a black door and a balcony with white balustrades. - Nayland Hotel (London)
A room with a large window offering a view of trees and a road. - Nayland Hotel (London)
A kitchen counter with a coffee cup, teapot, fruits, and a floral arrangement. - Nayland Hotel (London)
A reception area with a wooden reception desk, a clock, and a floral arrangement. - Nayland Hotel (London)
A hotel room with a wooden headboard, two beds, a chair, a TV mounted on the wall, and a window with curtains. - Nayland Hotel (London)
Close to Marble Arch and Hyde Park, Nayland Hotel provides amenities like a bar. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, 1 Twin Bed

A hotel room with a bed, a desk with a computer, a chair, a window with curtains, and a framed picture on the wall.

Single Room, 1 Twin Bed

8.8 out of 10
Excellent
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a large mirror.

Classic Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

A bedroom with a large bed, a dresser, a mirror, a television, and a door.

Family Quadruple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

A bedroom with a bed, a desk with a chair, a TV, and a window with curtains.

Double Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

A hotel room with a wooden headboard, two beds, a chair, a TV mounted on the wall, and a window with curtains.

Classic Twin Room

8.2 out of 10
Very good
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in London City Centre, a neighborhood in London, Nayland Hotel is near a metro station. Oxford Street and Bond Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall, or consider Excel London for a night out. Visit our London travel guide
Map
132-134 Sussex Gardens, London, England, W2 1UB

What's nearby

  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    6 min walk - 0.4 miles
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    6 min walk - 0.4 miles
  • A modern urban plaza with a fitness center, a health assessment area, and a food court.
    Paddington Central
    9 min walk - 0.5 miles
  • A street sign for Oxford Circus Station with directional signs for Carnaby Street, Soho, and Tottenham Road.
    Oxford Street
    12 min walk - 0.7 miles
  • A large white archway with statues, surrounded by trees and buildings.
    Marble Arch
    13 min walk - 0.7 miles

Getting around

  • London Paddington Station
    4 min walk
  • Paddington Underground Station
    4 min walk
  • Heathrow Airport (LHR)
    49 min drive

Restaurants

  • Angus Steakhouse Paddington
    4 min walk
  • Blank Street Coffee
    4 min walk
  • CÉ LA VI London
    5 min walk
  • Paramount Lebanese Kitchen
    3 min walk
  • Sawyers Arms
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; reservations required
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 8 for adults and GBP 4 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 8 for adults and GBP 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Nayland Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Nayland Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Nayland Hotel?

Check-out is at 11:00 AM.

Where is Nayland Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Oxford Street and Marble Arch are also within 15 minutes. Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nayland Hotel Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 180 out of 694 reviews
Rating 8 - Good. 289 out of 694 reviews
Rating 6 - Okay. 136 out of 694 reviews
Rating 4 - Poor. 54 out of 694 reviews
Rating 2 - Terrible. 35 out of 694 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible, perfect size room for single person, everything was impeccable clean and the breakfast choices were well presented and tasty. Best amenity was having a lift when so many economic hotels in London do not! Thank you for a wonderful stay! Would love to come back one day!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and the staff are very nice , kind and helpful, the manager and Gabby are very friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room , the kind and helpful staff and the breakfast was very nice! Thank you!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at the Nayland hotel and have to say I like it here. The staff are friendly and helpful, it’s clean and tidy and the breakfast is great.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location short walk from Paddington lots of restaurants nearby
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
good value for money, friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Enjoyed the whole stay.Will continue to visit this hotel, great staff, great location.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service
This is a basic hotel, you know what to expect before you get there. It's old and tired, no air con, no kettle, noisy so your sleep will be poor. That said, great location for Paddington and Hyde park etc. Staff were friendly and the rooms reasonably clean. This wasn't a holiday for me, I just needed somewhere to crash, it did the job.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff.
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, walking distance to Paddington Station and breakfast was surprisingly good as I wasn’t expecting too many options.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location was great and the customer service was the best!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Another great stay at this hotel

Another great stay at this hotel, clean, friendly and great location.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Room was acceptable, breakfast very good.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position in paddington nr to station and underground. Hotel clean and comfortable.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great staff, great location. Will continue to stay at this hotel in the future.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Handy place for a nights stay

Great location lovely staff
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable one night stay that suited our needs. Very pleasant and helpful staff.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close to tube & walkable to Hyde Park. Very tiny room but beds comfortable and breakfast satisfactory.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was very good, and the breakfast staff too.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
For price, the hotel experience was very good. Clean room, helpful staff, great location for Paddington Station.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Good location.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 nights. Incredibly friendly and helpful staff and the housekeeping did an amazing job tidying up the room daily.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff very welcoming and polite.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

The hotel was small and unremarkable, but in an excellent location
Stayed 1 night in Dec 2024