See all properties

Heeton Concept Hotel - Luma Hammersmith

Property class: 3

Choose dates to view prices

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

A hotel room with two beds, a large mirror, a flat-screen TV, and a unique wall art piece. - Heeton Concept Hotel - Luma Hammersmith (London)
A modern bar area with exposed brick walls, industrial lighting, and metal storage units. - Heeton Concept Hotel - Luma Hammersmith (London)
A bar area with a wooden counter, three pendant lights, and a globe decoration. - Heeton Concept Hotel - Luma Hammersmith (London)
A multi-story hotel with a brick facade, multiple windows, and a well-lit entrance. - Heeton Concept Hotel - Luma Hammersmith (London)
A modern hotel lobby with a central bar area, exposed brick walls, and hanging pendant lights. - Heeton Concept Hotel - Luma Hammersmith (London)
Located close to Eventim Apollo and Olympia Events, Heeton Concept Hotel - Luma Hammersmith provides a garden, laundry facilities, and a bar. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Luma Double

A modern hotel room with a large bed, a wooden bench, a nightstand, a mirror, and a cityscape wall art.

Luma Double

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with a bed, a desk, a TV, and a wall with a textured artwork.

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Or Twin Room

A hotel room with two beds, a TV, a mirror, and a wall with a light pattern.

Standard Double Or Twin Room

  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room (Luma)

A hotel room with a bed, a nightstand, and a wall with a cityscape design.

Superior Double Room (Luma)

8.4 out of 10
Very good
(53 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room (Light)

A hotel room with a large bed, a window, and a wall-mounted light fixture.

Standard Double Room (Light)

8.8 out of 10
Excellent
(17 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

A modern hotel room with a large bed, multiple pillows, a dark headboard, and a cityscape mural on the wall.

Deluxe Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

A modern hotel room with a large bed, a desk with a coffee maker, a map mural on the wall, and a view of the city through the window.

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luma Twin Room

A hotel room with two beds, a large wall mural, and a wooden headboard.

Luma Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Studio

A hotel room with a bed, a nightstand, and a wall with a cityscape design.

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with two beds, a large mirror, a TV, and a wall with a quote.

Standard Double or Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

A bunk bed room with a desk and a bed.

Superior Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds
  • Free WiFi

About the neighborhood

Located in Hammersmith and Fulham, a neighborhood in London, Heeton Concept Hotel - Luma Hammersmith is near a metro station. Royal Albert Hall and Buckingham Palace are notable landmarks, and travelers looking to shop may want to visit Westfield London Shopping Centre and Harrods. Eventim Apollo and Olympia Events are two other places to visit that come recommended. Guests love the hotel's convenience to public transportation: Hammersmith Station is 6 minutes by foot and Ravenscourt Park Underground Station is 10 minutes. Visit our London travel guide
Map
28-36 Glenthorne Road, London, England, W6 0LS

What's nearby

  • A historic castle with towers and a river in the foreground.
    River Thames
    10 min walk - 0.6 miles
  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    18 min walk - 1.0 mile
  • A large indoor structure with a complex metal framework and a glass ceiling.
    Olympia Events
    19 min walk - 1.0 mile
  • A red double-decker bus on a city street, a historic building with arched windows, and pedestrians.
    Kensington High Street
    19 min walk - 1.0 mile
  • Eventim Apollo
    8 min walk - 0.4 miles

Getting around

  • Kensington (Olympia) Underground Station
    3 min drive
  • Hammersmith Station
    6 min walk
  • Heathrow Airport (LHR)
    30 min drive

Restaurants

  • The William Morris
    7 min walk
  • The Swan
    7 min walk
  • Joe & the Juice
    7 min walk
  • Caffè Nero
    8 min walk
  • Bill's Restaurant
    7 min walk

Similar properties

Restaurant
Premier Inn London Hammersmith - Talgarth Road
Hammersmith and Fulham
  • Breakfast available
  • 24/7 front desk
8.8 out of 10, Excellent, 1,019 reviews
Premier Inn London Hammersmith - Talgarth Road
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Heeton Concept Hotel - Luma Hammersmith pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Heeton Concept Hotel - Luma Hammersmith doesn't offer parking.

What time is check-in at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Heeton Concept Hotel - Luma Hammersmith?

Check-out is at 11 AM.

Where is Heeton Concept Hotel - Luma Hammersmith located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Eventim Apollo, Olympia Events, and Westfield London Shopping Centre. Royal Albert Hall and Natural History Museum are also within 3 mi (5 km). Hammersmith Station is 6 minutes by foot and Ravenscourt Park Underground Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Heeton Concept Hotel - Luma Hammersmith Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. We were able to sleep 6 in a room. It was clean. Staff was friendly and knowledgeable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Bedroom was spacious and very clean. Staff was very kind. Hotel is very well located near an Underground stay that serves many lines and has plenty of restaurants and shops around. Will definitely go back.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A non standard room layout but it worked and was functional. Very clean and plenty of power and USB points if one is working. Convenient location 5 minutes walk to Hammersmith tube station and shops. Staff were very friendly and helpful. Would definitely stay again.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly and helpful staff, very good location. Only negative we had is that the room had very little storage for clothing. No shelves or drawers in room. Some shelving and hangers in small shower room. Not convenient when two or more people are sharing a room.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. My family and I felt comfortable asking them any questions. I wasn’t very thrilled about the bathroom set up. Having the toilet, sink, and shower all separate was not the best.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here after going to a concert at Wembley. Two adults, four teenage girls, the room had a double bed and two sets of bunks. The room was great, exactly what we needed. Comfortable beds, a clean bathroom, complete with toiletries and towels. They provided really nice coffee bags instead of the cheap instant granules found in a lot of hotels. All in all, it was a great stay. Nice and close to the underground and lots of options for food. The staff were so friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best features in walking distance from 4 tube line that'll take you anywhere. The hotel is also air conditioned which is great during hot weather. The hotel is in excellent condition, recently renovated. The front desk staff are extremely friendly and helpful. Lots of dining options nearby. Second time here and would stay here again.
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Rooms spacious & clean. Would definitely use this hotel again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service
Clean and efficient staff continental breakfast but has to pay extra
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Comfortable beds, lovely staff and great location!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff help especially Lana!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
Perfect location and friendly easy check in/out
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Great stay. Room was very clean, shower nice and powerful and the bed very comfortable - we slept very well. Staff on the front desk were very welcoming too. We will definitely stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed and really close to the Hammersmith Apollo. Great value for money
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly & helpful staff at check in. Really good size room, spotless & so clean. All the amenities you need. Super location. Will definitely go back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities
Lovely hotel and great location. Lovely staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Super clean, great location and brilliant service
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
The room was clean and decorated with balloons for my birthday! Thank you so much, we really enjoyed our stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The bathroom is quite small but that’s fine
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, conveniently located near transport and a great price. Will definitely stay here again.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great value for money
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Wade

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I purchased this booking thru Expedia.at checkout I was asked if I would like to prepay for the breakfast offered at the property. I chose to do it because I thought it would be a good start to our days. We didn’t even check into our room on the first day- our flight to London was a day late. The breakfast was garbage. We had to buy breakfast every morning and pass on the stale croissants. I addressed this with staff, they could lot help me. It seems that when someone asked for a refund of an underwhelming breakfast at a rich price is too much of an ask, you are left with few options. Our room had reading lights on the wall by the beds. The switch plate also had USB jacks. None of that was working for our entire stay. I made a very reasonable request for a refund on a lackluster breakfast. Please pass on their breakfast and look elsewhere for a hotel that maintains the electrical systems of the room. There are a lot of choices around London.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
This was probably the nicest hotel we have stayed in in London. Nice big bed, a sofa, coffee maker and even a small fridge
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is near Hammersmith train station only 5 minutes walk. The room is spacious, staff were friendly and helpful. Would recommend…
Stayed 1 night in Nov 2025