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Kew Gardens Hotel

3.5 star property
Hotel with a restaurant, 5-minute walk to Royal Botanic Gardens, Kew

Choose dates to view prices

Located near The National Archives, Kew Gardens Hotel offers a quiet getaway with garden views of the nature reserve. Rooms include WiFi, the restaurant serves local dishes, and the bar is perfect for unwinding. The staff is consistently praised for their helpfulness.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Economy Double Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Shower/tub combination
Hair dryer
Designer toiletries
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Executive Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Shower/tub combination
Hair dryer
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

7.2 out of 10
Good
(9 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Shower/tub combination
Hair dryer
Designer toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Shower/tub combination
Hair dryer
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Shower/tub combination
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
292 Sandycombe Road, Richmond, England, TW9

What's nearby

  • Royal Botanic Gardens, Kew - 4 min walk - 0.3 miles
  • The National Archives - 9 min walk - 0.5 miles
  • Thames Path - 10 min walk - 0.6 miles
  • Thames River - 12 min walk - 0.7 miles
  • Richmond Park - 20 min walk - 1.1 miles

Getting around

  • Kew Gardens Station - 3 min walk
  • Kew Gardens Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Victoria Plaza Cafe & Shop - ‬6 min walk
  • ‪The Orangery - ‬14 min walk
  • ‪The Tap on the Line, Kew - ‬3 min walk
  • ‪The Bull's Head - ‬5 min drive
  • ‪Jin Bao - ‬4 min walk

About this property

Kew Gardens Hotel

Hotel near Royal Botanic Gardens, Kew
Located close to The National Archives, Kew Gardens Hotel provides a garden, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), meeting rooms, and luggage storage
  • Books, a nature reserve, and a banquet hall
  • Smoke-free premises and games
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Kew Gardens Hotel include amenities such as free WiFi, desk chairs, and free bottled water.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Games

Family friendly

  • Children's games

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16 for adults and GBP 8.0 for children
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Kew Gardens Hotel Richmond, London
Kew Gardens Hotel Richmond
Kew Gardens Richmond
Kew Gardens Hotel Hotel
Kew Gardens Hotel Richmond
Kew Gardens Hotel Hotel Richmond

Frequently asked questions

Is Kew Gardens Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Kew Gardens Hotel?

Check-in start time: 2 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Kew Gardens Hotel?

Check-out is at 10:30 AM.

Where is Kew Gardens Hotel located?

Located in Kew, this hotel is within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives. Wembley Stadium and Buckingham Palace are also within 9 mi (15 km). Kew Gardens Underground Station and Kew Gardens Station are within a 5-minute walk.

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Reviews

Kew Gardens Hotel Reviews

8.2

Very Good

8.6

Cleanliness

9.6

Location

8.8

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 142 out of 368 reviews
Rating 8 - Good. 141 out of 368 reviews
Rating 6 - Okay. 53 out of 368 reviews
Rating 4 - Poor. 23 out of 368 reviews
Rating 2 - Terrible. 9 out of 368 reviews

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect base from which to explore Kew and visit Kew Gardens. It is only a few minutes walk to the train and underground station which offers easy access to and from London. The staff are all lovely and really helpful. I couldn't ask for more! Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Great stay and location was perfect for Kew the Music! Food was really good. Rooms were a bit dated and could use a refresh, although the bathroom was really nice with the added touch of toiletries. Staff very friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel room was nice/okay. However the building got extremely hot, which made it difficult to sleep through the night. AC definitely needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pub with a convenient side entrance to get up to the rooms at any hour. Our room was all fine, with the air con much appreciated.
Stayed 1 night in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good breakfast, nice room. Only drawback with an old property: no lift, and the window/curtains were in need of repair. But it didn't bother us.
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again

Great stay at Kew Gardens. For the price the room and location are fantastic - was a great bonus to have the pub underneath when arriving after a long day
Stayed 1 night in Mar 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it and highly recommended

Really enjoyed it. The bar and burger were lovely and the service was exceptional. The room was lovely and I slept like a baby which is not normal for me. Nice location and really nice place.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Everyone on staff is sweet and smiley! Very accommodating and welcoming. The breakfasts are cooked in the pub kitchen upon ordering, not continental-style. They make espresso drinks too! The room was quiet and cozy. I will return.
Stayed 4 nights in Jun 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort

Kew

Friendly helpful staff room a little tired but for a one night stay no problem Good amenities in room iron ironing board and excellent fan
Stayed 1 night in May 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kew Hotel

Great hotel in a wonderful location in Kew with easy access to other locations in London. Beautiful accommodations and would highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and great location
Stayed 1 night in Oct 2024

4/10 Poor

Donald

Disliked: Staff & service, room comfort

No welcome forthcoming here.

On arrival at the hotel we received a less than welcoming welcome. The receptionist asked us to wait before letting us get to the reception and was gone for a good while. We were told our room would be on the third floor. No lift available. We climbed to the attic room via a last staircase which was dangerous as the stair treads are shaped from wide to nearly nothing. We are a couple aged 82 and 84. The receptionist was quite impolite and referred to us as "old people".
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Good-ish

Room was mostly fine. We stayed during a heatwave. Portable AC was brought in when we arrived, but taken out while we were out touristing. Staff can be a little hard to figure out who works at the pub and who works for the inn. So, getting service can be strange. Richmond was nice with nice shops and parks. Parking was relatively easy, just pay attention to the signs along the streets. Not bad, but I don't think we'd stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay close to beautiful Kew Gardens. Staff was friendly and the restaurant provides fine meals. Thank you to Henry, Christina and team for your warm hospitality.
Stayed 2 nights in Sep 2024

8/10 Good

Kiera

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel with a great restaurant/bar in the lobby. Nice location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was also lovely — I think it was a family-run hotel which was super charming and it had a very homey, cozy feel to it
Stayed 1 night in Mar 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older but still really nice. The location is great for Kew gardens and some really special restaurants and bars.
Stayed 1 night in May 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute, traditional hotel.

Kew gardens hotel was easy to check into. The staff was friendly and helpful. The bar/diner on the ground floor was easy going with good food. We really liked our stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Great place. Great location right by the amazing Botanical Gardens! Above an absolutely beautiful pub.
Stayed 1 night in May 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
It was a lovely room, very comfortable bed!
Stayed 2 nights in Nov 2023

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to transit. Room was spacious with a comfortable King bed. Neighborhood was quiet and has a number of restaurants within walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, property conditions & facilities
Great location . Slightly expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot if visiting Kew

Lovely hotel convenient to National Archives and Kew Gardens, good food in restaurant and good places to eat nearby. Rooms small but clean, nice mattress (a rarity in UK hotels that are not incredibly expense).
Stayed 3 nights in Mar 2024

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel and great location for the England v Wales six nations match
Stayed 1 night in Feb 2024
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