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Jumeirah Carlton Tower London

Property class: 5 and above

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Photo gallery for Jumeirah Carlton Tower London

A modern hotel interior with a long corridor of seating, large windows, and a city view. - Jumeirah Carlton Tower London (London)
Property video
A conference room with a long table, chairs, and a TV. - Jumeirah Carlton Tower London (London)
A modern indoor pool area with lounge chairs, a hot tub, and a staircase leading to a balcony. - Jumeirah Carlton Tower London (London)
A spacious lobby with a large central table, seating arrangements, and a grand chandelier. - Jumeirah Carlton Tower London (London)
Located close to Sloane Street and Harrods, Jumeirah Carlton Tower London provides a terrace, a coffee shop/cafe, and a hair salon. Treat yourself to aromatherapy, a body scrub, or Ayurvedic treatments at the onsite spa. The on-site international cuisine restaurant, Chinoiserie, offers breakfast, brunch, lunch, dinner, and kids' meals. Yoga classes and fitness classes are offered at the health club; Jumeirah Carlton Tower London also has dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room

A hotel room with a large bed, two armchairs, a small table, and a desk with lamps.

Deluxe Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a small table, and a window with a view of trees.

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Room, Balcony

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city through the window.

Room, Balcony

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, City View

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Executive Suite, City View

  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

Room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite (Garden)

A modern living room with a red sofa, two white chairs, a round coffee table, and a view of trees through large windows.

Suite (Garden)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, City View

Living area

Junior Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Luxury Suite

A hotel room with a large bed, a red armchair, a small table with a vase of flowers, a nightstand with a lamp, and a view of the city through large windows.

Luxury Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a large bed, bedside tables, a chair, and a desk.

Executive Suite

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Royal Suite

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Royal Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A hotel room with a large bed, a red armchair, a small table with a vase of flowers, a nightstand with a lamp, and a view of the city through large windows.

Presidential Suite

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, two armchairs, a small table, and a desk with a lamp.

Deluxe Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Room

Room

Superior Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite

A hotel room with a large bed, a red armchair, a small table with a vase of flowers, a nightstand with a lamp, and a view of the city through large windows.

Executive Suite

  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, Balcony (Garden)

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Suite, Balcony (Garden)

  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a small table with chairs, a TV mounted on the wall, and a balcony with a view of buildings.

Junior Suite

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in London City Centre, a neighborhood in London, Jumeirah Carlton Tower London is near a metro station. Buckingham Palace and Big Ben are notable landmarks, and travelers looking to shop may want to visit Sloane Street and Harrods. Kensington Palace and Piccadilly Circus are two other places to visit that come recommended. Visit our London travel guide
Map
On Cadogan Place, London, England, SW1X 9PY

What's nearby

  • An aerial view of a cityscape with a mix of modern and historic buildings, including a prominent church steeple and a large industrial complex.
    King's Road
    6 min walk - 0.4 miles
  • A tree-lined street with autumn leaves, a hotel, and a street lamp.
    Sloane Square
    6 min walk - 0.4 miles
  • A historic building with ornate architecture and storefronts labeled 'Harrods'.
    Harrods
    6 min walk - 0.4 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    9 min walk - 0.5 miles
  • Sloane Street
    1 min walk - 0.1 miles

Getting around

  • Sloane Square Underground Station
    7 min walk
  • London Victoria Station
    16 min walk
  • Heathrow Airport (LHR)
    41 min drive

Restaurants

  • La Maison Ani London
    3 min walk
  • Le Cafe NAC
    4 min walk
  • Em Sherif
    7 min walk
  • Granger & Co.
    6 min walk
  • The Coffee Bar
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (GBP 65 per day)
  • Valet parking on site (GBP 65 per day)
  • Limited onsite valet and self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: GBP 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chinoiserie
  • Club Room

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Grab bar in shower (39 inches high)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 18 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 42 per person
  • Self parking fee: GBP 65 per day
  • Valet parking fee: GBP 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Jumeirah Carlton Tower London have a pool?

Yes, this property has an indoor pool.

Is Jumeirah Carlton Tower London pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 18 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 65 per day. Valet parking is available for GBP 65 per day. Limited spots are available.

What time is check-in at Jumeirah Carlton Tower London?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Jumeirah Carlton Tower London?

Check-out is at noon.

Where is Jumeirah Carlton Tower London located?

Located in London City Centre, this family-friendly London hotel is within a 10-minute walk of Sloane Street, Harrods, and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 2 mi (3 km). Sloane Square Underground Station is 7 minutes by foot and Knightsbridge Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Jumeirah Carlton Tower London Reviews

9.4

Exceptional

10

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 43 out of 53 reviews
Rating 8 - Good. 6 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff and go an mile extra to make your trip more pleasant Room service and hotel restaurants are great Gym and spa one of the best Rooms are very well cleaned and tidied up
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing & so sweet & helpful
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is absolutely perfect . The hotel , services , the staff, the food and the cleanliness. Impeccable
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and clean room with many amenities . The front desk are extremely helpful and go an extra mile to make the stay even more comfortable. All the services are impeccable
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a simple issue with early guaranteed check-in but resolved perfectly and used the gym facility while preparing the room Amazing staff and ambiance Great quality and high standard room and services
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Issues with security and not respecting the Do Not Disturb sign. Night manager was rude and arrogant. Day manager was professional and attempted to make up for the problems, but it was too little, too late. Do not bother paying extra for the room with a 'terrace' as it is a Juliette balcony/lexge and nothing more! Absolutely not worth paying premium. Spa is nice. Salon is lovely. Breakfast in the 'restaurant' is awful/a complete waste of time. Order breakfast via room service for much better and more quantity food and way better service (with a small service fee, usually around 5-10£, nothing more). Bellhops and doormen are lovely. Location is top notch, but hotel is over priced.
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and helpful stafs
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally positioned hotel Every where are too cloese
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony isn’t balcony it’s a kind of French balcony, I m disappointed When I saw. Because of I paid double for balcony but 40 cm wide
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dental kits should be provided in the rooms.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant and comfortable hotel with highest hospitable staff. Top notch service and management.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every sense
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Superb
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Staff & service
Wonderful hotel in a top location. The Staff and service are fabulous. Some rooms are a bit small - esp when travelling with kids. Service is extraordinary. Excellent stay with lots to do close by- especially during a short stay.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very center
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and well designed (although the lifts can be a bit frustrating at times). However, the stand out feature is the service. The doormen, the reception, the concierge and the cleaning staff are all exceptionally helpful and polite, making you feel so welcome all the time.
Stayed 14 nights in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Road works in operation late at night
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, serviço impecável! Bem localizado! Standard room pequeno - ponto negativo!
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again best hotel in London
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property with an amazing team

This is a freshly refurbished property, and they have knocked it out of the park. Service is off the scale. Sadly the steam room and hot tub were out of action, but apart from that they excelled in everything Special mentions to the staff that made the stay so special…Jonathan, Maria, Natalia and ash…these guys went above and beyond The personalised room keys are a nice touch
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in London nothing else compares to these standards.
Stayed 3 nights in Dec 2021