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Hotel Shepherds Bush London

Property class: 3.5

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Photo gallery for Hotel Shepherds Bush London

An outdoor seating area with wicker furniture and potted plants. - Hotel Shepherds Bush London (London)
A hotel room with a bed, a green sofa, a coffee table, and a flat-screen TV mounted on the wall. - Hotel Shepherds Bush London (London)
A reception desk with a modern design, a digital screen, and a glass partition. - Hotel Shepherds Bush London (London)
A modern living room with a bar area, a sofa, a coffee table, and a potted plant. - Hotel Shepherds Bush London (London)
A bedroom with a large headboard, a bedside table, and a bathroom visible through an open door. - Hotel Shepherds Bush London (London)
Located close to Bush Theatre and Westfield London Shopping Centre, Hotel Shepherds Bush London provides a free daily manager's reception, a terrace, and a coffee shop/cafe. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

A hotel room with a large bed, a bathroom with a sink and mirror, and a door leading to another room.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a bed, bedside table, lamp, and a bathroom with a sink and mirror.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Single Room, No Windows (Basement)

A hotel room with a bed, bedside table, and a bathroom with a sink.

Economy Single Room, No Windows (Basement)

9.6 out of 10
Exceptional
(5 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, a bathroom visible through an open door, and a floral wallpaper design.

Standard Double Room

8.4 out of 10
Very good
(19 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a large bed, a bedside table with a phone, a mirror, and a bathroom with a sink and toilet.

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

A hotel room with a large bed, a desk, and a chair.

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

A modern hotel room with a large bed, a separate seating area, and a bathroom with a mirror and vanity.

Standard Quadruple Room

7.8 out of 10
Good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A neatly made bed with a patterned bedspread, a wooden headboard, and a wall-mounted lamp.

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Single Room

A hotel room with a large bed, two wall-mounted lamps, a window with curtains, and a wooden headboard.

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Single Room, No Windows (Basement)

A hotel room with a bed, bedside table, and a bathroom with a sink and mirror.

Economy Single Room, No Windows (Basement)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Hammersmith and Fulham, a neighborhood in London, Hotel Shepherds Bush London is in a shopping district and near a metro station. Notable landmarks in the area include Marble Arch and Leicester Square, and travelers wishing to experience a bit of culture can try Bush Theatre. Looking to enjoy an event or a game while in town? See what's going on at MATRADE Loftus Road Stadium. Visit our London travel guide
Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS

What's nearby

  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    3 min walk - 0.2 miles
  • A large indoor structure with a complex metal framework and a glass ceiling.
    Olympia Events
    7 min drive - 1.3 miles
  • Shepherd’s Bush Market
    1 min walk - 0.1 miles
  • Shepherd's Bush Empire
    3 min walk - 0.2 miles
  • MATRADE Loftus Road Stadium
    8 min walk - 0.4 miles

Getting around

  • Shepherd's Bush Market Underground Station
    1 min walk
  • Shepherd's Bush Station
    8 min walk
  • Heathrow Airport (LHR)
    29 min drive

Restaurants

  • Zizzi
    5 min walk
  • The Sindercombe Social
    4 min walk
  • Toca Social
    6 min walk
  • Wahaca White City
    5 min walk
  • The White Horse
    2 min walk

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  • Breakfast available
  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally sourced food prioritized
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Shepherds Bush London pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Shepherds Bush London?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Shepherds Bush London?

Check-out is at 11 AM.

Where is Hotel Shepherds Bush London located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Bush Theatre, Westfield London Shopping Centre, and MATRADE Loftus Road Stadium. Olympia Events and Hyde Park are also within 3 mi (5 km). Shepherd's Bush Market Underground Station is only a 2-minute walk and Goldhawk Road Underground Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Shepherds Bush London Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 253 out of 605 reviews
Rating 8 - Good. 203 out of 605 reviews
Rating 6 - Okay. 83 out of 605 reviews
Rating 4 - Poor. 42 out of 605 reviews
Rating 2 - Terrible. 24 out of 605 reviews

Reviews

Verified review

4/10 Poor

Elinor

Disliked: Property conditions & facilities
A clean room to the point you could taste the disinfectant:/ our room definitely did not look like the ones advertised online for the hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellently located with friendly staff, lots of food options and transportation
Stayed 1 night in May 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smaller than average, especially the bathroom, but very comfy, clean and a quiet nights sleep. Nice pillows, good air conditioning (much appreciated), plenty of tea and coffee, etc, no complaints! Hadn’t realised there was a station at Shepherds Bush Market (directly next to the hotel) so found a much quicker, direct route back to Paddington for the way out. Friendly, helpful staff, even the housekeeping team who asked how our room was and wished us a good day. Better once inside the hotel as the approach wasn’t the prettiest, but a nice little stay.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

YONGWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, next to Tube station. The room is big enough for 3 people with air conditioner.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in a great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little boutique hotel right next to the tube station. Road was clean, beds comfortable. A/C was great as we were there durin heat wave
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Heather Margaret

Liked: Cleanliness, staff & service, amenities
Clean room, very reasonable price and staff were lovely.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Great central location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect small hotel. Very ckesn, staff were welcoming and friendly. Great location, too.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Perfectly adequate for a short stay. Welcoming and helpful staff. Clean and comfortable room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hugh

Great staff and nice room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, felt very safe and welcomed! Lovely spacious rooms. Close to amenities.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Aidan Ezra

Liked: Cleanliness, staff & service, amenities
convenient location, clean rooms and linen
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Staff very courteous throughout my stay. Room was clean & as described on the website. Excellent location!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy room, well positioned for access to London. Surprisingly quiet giving its proximity to the tube line. Friendly helpful staff. Thank you.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Maura

Liked: Cleanliness, staff & service, amenities
Clean room staff is friendly and we are so close to shops underground station busses
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location room and service, would highly reccommend
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Literally right next to the Shepherds Bush Market ( both the market & the tube stop) It’s a little noisy with the window open but you don’t come to London for peace & quiet! Perfectly placed for our gig at the Shepherds Bush Empire. Would stay again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jamal

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Attentive and friendly staff. Good value for the area. Will stay there again.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Kandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was adequate place stay close to where I needed to be for workshop. Reasonably priced, clean and staff were very friendly and attentive. But it was very noisy at night with people on the streets and mostly with rumbling trains going by.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Zer-esgi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is well cleaned and the receptionist was nice guy, absolutely 5 star.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Katerina

Liked: Cleanliness
Website photos are a bit misleading making property look much more luxurious and bigger than it is but good hotel with comfortable beds great room temperature just only one towel was given for two people so a bit more attention to details also no lift…
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katalin

Liked: Cleanliness, property conditions & facilities
Excellent location ,24 hours reception ,amazing staff :)
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, this is a great hotel. Comfy king size bed, working flat screen TV with all the apps, good shower, a desk to work from. Would stay here again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Presented exactly as described in booking. Staff very pleasant. Hotel directly next door to tube station so travel to Central London on NYE was a breeze. Excellent price for NYE.
Stayed 1 night in Dec 2025