See all properties

Holiday Inn London - Sutton by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Holiday Inn London - Sutton by IHG

A modern interior with large windows, a bench, and a kitchen area. - Holiday Inn London - Sutton by IHG (Sutton)
A modern living room with a sofa, chairs, a coffee table, and a TV. Large windows provide natural light and a view of the outside. - Holiday Inn London - Sutton by IHG (Sutton)
A modern interior with a skylight, wooden flooring, and a central hallway with seating and decorative shelves. - Holiday Inn London - Sutton by IHG (Sutton)
An indoor swimming pool with a tiled floor, white lounge chairs, and a skylight ceiling. - Holiday Inn London - Sutton by IHG (Sutton)
A bar area with a counter, stools, and a variety of bottles. - Holiday Inn London - Sutton by IHG (Sutton)
At Holiday Inn London - Sutton by IHG, you can look forward to dry cleaning/laundry services, a bar, and a 24-hour health club. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Junction Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a hot tub.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(23 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed (High Floor)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Premium Room, 1 Queen Bed (High Floor)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a small table.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(37 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a minibar.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

Premium Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

A modern hotel room with a bed, sofa, armchair, and a small table. There is a TV and a bookshelf.

Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room

A modern hotel room with a bed, sofa, armchair, and a small table. There is a TV and a bookshelf.

Premium Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Corner

A hotel room with a television on a wooden stand, a sofa, a coffee table, and a cabinet.

Suite, 1 King Bed, Corner

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Sutton West, a neighborhood in Sutton, Holiday Inn London - Sutton by IHG is in a shopping district and near a train station. Buckingham Palace and Big Ben are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Surrey Hills. London Eye and Chessington World of Adventures are not to be missed. Visit our Sutton travel guide
Map
Gibson Road, Sutton, England, SM1 2RF

What's nearby

  • A large, historic building with a symmetrical facade, multiple chimneys, and a well-manicured lawn.
    Nonsuch Park
    7 min drive - 1.2 miles
  • An ornate church interior with high vaulted ceilings, stained glass windows, and religious artwork.
    Hampton Court Palace
    32 min drive - 12.4 miles
  • The Sound Lounge (Sutton)
    9 min walk - 0.5 miles
  • Gander Green Lane
    6 min drive - 1.1 miles
  • Institute of Cancer Research
    8 min drive - 2.7 miles

Getting around

  • Morden South Station
    6 min drive
  • Sutton Station
    7 min walk
  • Heathrow Airport (LHR)
    74 min drive

Restaurants

  • Heens
    7 min walk
  • The Sound Lounge
    9 min walk
  • Nando's
    6 min walk
  • The Encanto Kitchen
    7 min walk
  • Shinner and Sudtone
    5 min walk

Similar properties

A modern restaurant with blue chairs and tables, hanging light bulbs, and a fruit bowl on the counter.
Holiday Inn Express London - Croydon by IHG
Broad Green
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 369 reviews
Holiday Inn Express London - Croydon by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn London - Sutton by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Holiday Inn London - Sutton by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 15 per day.

What time is check-in at Holiday Inn London - Sutton by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn London - Sutton by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Sutton by IHG located?

Located in Sutton West, this hotel is within 9 mi (15 km) of Surrey Hills, Chessington World of Adventures, and Clapham Common. Richmond Park and Hampton Court are also within 9 mi (15 km). Sutton Station is 7 minutes by foot and West Sutton Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn London - Sutton by IHG Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 434 out of 1004 reviews
Rating 8 - Good. 367 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Moeenuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was good and restaurant was food was amazing.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice holiday inn, plenty of parking, very friendly and helpful staff, especially on reception.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to train station and nice town for shopping. Staff. Were helpful
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff lovely and pool and hot a welcome relief!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean room. We enjoyed the swimming pool
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff lovely, excellent location, room nice but compact. The car parking (my fault for not double checking) was very expensive when assumed included based on advert and not reading fine print. The pool and health club was brilliant and team lovely. The restaurant was a letdown, poor service, long wait and not very good food but once again lovely staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a wheelchair accessible room and we were not disappointed. Room was large, very comfortable bed, and the bathroom was extremely large and well fitted with hand rails, a low bath, and lots of emergency pull cords throughout. We were able to book a Blue Badge parking bay on the morning that we were due to arrive. The staff at breakfast were very helpful and attentive. We will definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jenny-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to the train station! Amenities close by and friendly staff.
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

Christopher

Hotel quality has declined sharply over last few years. This was once a good value for money, now it is not.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rishitha

Liked: Cleanliness, amenities
clean room, staff were friendly and the facilities were good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Amenities food and cleanliness if the room and hotel staff friendly
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Vamshi

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the staff were good and its 9n convenient location. However the breakfast and service during breakfast horrible. Not all items available and those which are available supposed to be hot are dry and cold. Some of them are not cooked well and left to cold and dry and sticky. I had a very good experience of breakfast at other Holiday Inns, but this place is worst, that I ever had.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities
Clean room, service with a smile at check in, great leisure facilities
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Farshad

Liked: Cleanliness, staff & service, amenities
Location was good, excellent breakfast.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Nihirkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service easy check in check out perfect location
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

joyce

Liked: Cleanliness, staff & service, amenities
Room was okay very basic. What do you need for one night . Staff very accommodating amenities great overall stay good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Very clean, every staff and cleaner was perfectly polite and welcoming, when we had an issue with other loud guests one of the receptionists Alice was very accommodating helping us and lovely
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Our overall stay was wonderful! The staff at the reception desk were so helpful. The breakfast could have been better as the food wasn’t hot.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfy beds
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Very welcoming check in. Hotel staff were wonderful.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, breakfast was busy but good service. TV in room had no reception which was disappointing.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Anitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Lovely rooms. Great breakfast. Friendly staff. Will stay here again.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel provided a comfortable base for us to explore the area. It was within easy walking distance of public transport.
Stayed 2 nights in Jul 2025