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Grand Sapphire Hotel & Banqueting

Property class: 3

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Photo gallery for Grand Sapphire Hotel & Banqueting

The exterior of the Grand Sapphire hotel with a classical facade, columns, and a sign indicating it hosts weddings, banqueting, conferences, and events. - Grand Sapphire Hotel & Banqueting (Croydon)
Creator video
A courtyard with a green wall, white decorative planters, and a table with a light fixture. - Grand Sapphire Hotel & Banqueting (Croydon)
A bed with a heart-shaped arrangement of red rose petals and two swan-shaped pillows. - Grand Sapphire Hotel & Banqueting (Croydon)
A hotel room with a wooden desk, a large mirror, a wardrobe with hanging robes, and a door leading to a bathroom. - Grand Sapphire Hotel & Banqueting (Croydon)
Grand Sapphire Hotel & Banqueting provides free cooked-to-order breakfast and more. Guests can connect to free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Single Room

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

A neatly made bed with a patterned bedspread, two bedside lamps, and a decorative headboard.

Double Room, Ensuite

8.2 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

A hotel room with two beds, a wooden desk, a chair, a wardrobe, and a bathroom with a shower and towel rack.

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

A hotel reception desk with a flat-screen TV, a coffee maker, cups, glasses, a phone, and a Grand Millennium brochure.

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

A modern hotel room with a large bed, a sofa, a desk with a lamp, and a wardrobe.

Executive Double Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

A luxurious bedroom with a large bed, a chaise lounge, and ornate curtains.

Deluxe Double Room, Ensuite (Executive)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Waddon, a neighborhood in Croydon, is home to Grand Sapphire Hotel & Banqueting. Natural History Museum and The Arena are cultural highlights, and travelers looking to shop may want to visit Harrods and Selfridges. Chessington World of Adventures and Thorpe Park are not to be missed. Visit our Croydon travel guide
Map
45 Imperial Way, Croydon, England, CR0 4RR

What's nearby

  • Croydon Airport Visitor Centre
    6 min walk - 0.4 miles
  • Airport House Business Centre
    6 min walk - 0.4 miles
  • Former Croydon Airport Terminal
    12 min walk - 0.7 miles
  • Waddon Leisure Centre
    16 min walk - 0.9 miles
  • Phoenix Leisure Centre
    11 min drive - 2.3 miles

Getting around

  • Croydon Waddon Station
    2 min drive
  • Wandle Park Tram Station
    4 min drive
  • Gatwick Airport (LGW)
    38 min drive

Restaurants

  • The Dog House
    3 min drive
  • McDonald's
    9 min walk
  • Hilton Hotel Bar
    7 min walk
  • McDonald's
    19 min walk
  • Tai Tung
    12 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Grand Sapphire Hotel & Banqueting pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Grand Sapphire Hotel & Banqueting?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Grand Sapphire Hotel & Banqueting?

Check-out is at 11:00 AM.

Where is Grand Sapphire Hotel & Banqueting located?

Located in Waddon, this hotel is within 12 mi (20 km) of Westminster Bridge, Chessington World of Adventures, and Westminster Abbey. Big Ben and Harrods are also within 12 mi (20 km). Croydon Waddon Station is 23 minutes by foot.

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Reviews

Grand Sapphire Hotel & Banqueting Reviews

7.8

Good

8.2

Cleanliness

6.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

Reviews

Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just the one night as my son who lives nearby, had his parents in law staying. It was a lovely clean room, with everything you needed. Would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean, staff very friendly & helpful! Good location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Rex

Liked: Cleanliness, staff & service
Rooms was clean , Breakfast was adequately prepared and fine. Will recommend as a good place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet room with great air-conditioning. The hotel had loads of parking. Everyone went up and above to help you .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

NILSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole team was there ready to receive us at the hotel reception and whichever request we had they were ready to help! The breakfast each morning was lovely and the venue itself was wonderful! Very beautiful 🥰 definitely visiting again ✨
Stayed 2 nights in May 2026
Verified review

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities
Though the location is less convenient than the hotels in town center of Croydon, the connection with Bus is also fine with 5 to 10 mins walk. The Colonnades offer good choice of catering from fast food Macdonald to grilled chicken Nando. Breakfast is good with basic variety of eggs, beans, hashbrowns, sausages, fruit and flakes considering the relatively low room price.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Janet

Disliked: Amenities, property conditions & facilities
So the room was clean the bed uncomfortable the bathroom for most part was clean how the wash basin was not. It was not what I had expected with such a grand name
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Asheesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, convineint free parking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t stay for breakfast; I am sorry about this. I found an extremely professional and helpful team; room was spotless and front of house staff all very helpful and respectful. I was extremely comfortable in my room. Staff were very extremely accommodating about care of my bike and I particularly appreciate that. Thank you.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

James Seamus

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money - staff very helpful - good breakfasts and evening meals
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
What I like:easy check in,free parking,coffee/tea facilities, What I don’t like: electrical issue,basic breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yifru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stunning venue, but no evening dining facility, only Room Service, however the Rooms do not lend themselves to this.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay clean staff nice just right for us
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Edward oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff on duty at the breakfast section was superb He was top-notch
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and food
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Quick and easy check in/out The room was clean and well suited for our stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vasuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean boutique hotel
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Edirisa

Liked: Cleanliness
They are very good people for customer service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a couple of days while I was in town. Clean room and friendly staff. Will certainly come back
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly staff nice food everything I needed
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality and very friendly
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Service and accommodation was good.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Darryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best place to stay to be honest for me. Anyway there was a party on the day I arrived, the music was seriously loud,constantly deep thumping noise for about 6hrs. All wanted was to rest after a long journey, unable to relax because of it. Yes I know they advertise doing functions etc,but that was bad. Anyway, let's get to breakfast, or should I say the lack of it. I was basically in&out in under a minute because there was literally nothing there,few bits of bread for toast,couple eggs,beans ,&few hash browns. Very uninspiring. I didn't even bother,nor the next day either.,had breakfast in a cafe down the road &it was excellent.
Stayed 3 nights in May 2026