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citizenM Tower of London

Property class: 4

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Photo gallery for citizenM Tower of London

A modern living room with a large TV, colorful chairs, and a bookshelf. - citizenM Tower of London (London)
A modern library with bookshelves, a bar area, and a view of the city. - citizenM Tower of London (London)
A modern library with bookshelves, reading tables, and bar stools. - citizenM Tower of London (London)
A modern hotel building with a glass facade, multiple floors, and a prominent 'CitizenM' sign. - citizenM Tower of London (London)
A modern library with high ceilings, wooden bookshelves, and a cozy seating area with leather chairs and a cowhide rug. - citizenM Tower of London (London)
Located close to Tower of London and London Bridge, citizenM Tower of London provides 2 coffee shops/cafes, a bar, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a bed, a desk, a chair, and a window with a view of buildings.

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(33 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a bed, a red chair, a bedside table with a lamp, and a bathroom with a sink, toilet, and shower.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Tower (View)

A modern hotel room with a large bed, a small table, and a view of a cityscape through a large window.

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, citizenM Tower of London is near a metro station. Royal Albert Hall and The Arena are cultural highlights, and some of the area's notable landmarks include Tower of London and London Bridge. Looking to enjoy an event or a game while in town? See what's going on at Excel London. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Tower Hill Station is just steps away and Tower Gateway DLR Station is 4 minutes by foot. Visit our London travel guide
Map
40 Trinity Square, London, England, EC3N 4DJ

What's nearby

  • A sunset over a river with a camera on a tripod capturing the scene.
    Financial District
    1 min walk - 0.0 miles
  • A historic stone castle with a large arched entrance, a tall tower, and a weather vane.
    Tower of London
    2 min walk - 0.1 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    6 min walk - 0.4 miles
  • The Tower Bridge in London, featuring two towers, a central arch, and suspension cables.
    Tower Bridge
    9 min walk - 0.5 miles
  • A city skyline with modern and historic buildings, a bridge over water, and a clear blue sky with clouds.
    London Bridge
    13 min walk - 0.7 miles

Getting around

  • Tower Hill Station
    1 min walk
  • Fenchurch Street Station
    3 min walk
  • London City Airport (LCY)
    28 min drive

Restaurants

  • canteenM
    1 min walk
  • Starbucks
    4 min walk
  • The Liberty Bounds (Wetherspoon)
    2 min walk
  • cloudM Tower of London
    1 min walk
  • Cento Alla Torre
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is citizenM Tower of London pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM Tower of London?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Tower of London?

Check-out is at 11 AM. Late check-out is available for GBP 29.00 (subject to availability).

Where is citizenM Tower of London located?

Located in London City Centre, this hotel is within a 15-minute walk of Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 mi (5 km). Tower Hill Station is only a 2-minute walk and Tower Gateway DLR Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Tower of London Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1382 out of 1992 reviews
Rating 8 - Good. 391 out of 1992 reviews
Rating 6 - Okay. 129 out of 1992 reviews
Rating 4 - Poor. 49 out of 1992 reviews
Rating 2 - Terrible. 41 out of 1992 reviews

Reviews

Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly. Clean rooms and lovely hotel centrally located.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central place to stay. You can walk to most tourist attractions!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Zulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Delta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in London! Very close to Tower Hill underground station. Lots of places to eat and drink around, plus the breakfast is very tasty! The staff are very helpful and knowledgeable about the hotel and the area.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Katherine Krug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to attractions and public transportation. Walking distance to almost everything!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, good facilities, lovely staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As in the past, the location, staff help, and the facilities are the best. Overlooking the Tower of London is a great feature, The Tube is right next door, so travel is easy. The pubs, street vendors in the area add to the ambiance. A great place to stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Michael Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really positive stay. The hotel staff are kind and helpful, the hotel itself is conveniently located next to the Underground, Their daily breakfast is good. The room was a bit cold even after using the climate controls,
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay over the weekend at Citizen M, everything was as expected. and it is very centrally located in London by the Tower of London. The bed is super comfortable and I hope to go back again soon.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the seamless check in and check out process. The room was very practical and comfortable despite the small size. The hotel is in a great location with a lot of attractions within walking distance. Great value!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in an ideal location to explore Tower Of London area, right beside Tower Hill tube station. Loved the rooftop bar and the social area downstairs. Plenty of amenities in room including a good hairdryer. We paid more for a higher floor which worked out well. Would stay again
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my usual hotel in London - convenient location, I know what to expect and am not disappointed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is great for my business trip. Clean room to come back to night
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, engaging staff and clean and comfortable room made for a lovely stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very very small room, but lots of public space and hip, modern design. Excellent location with great access to all of London. No gym.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excluding a few cracked screens, everything about this stay was fantastic. The room was clean, the view amazing, the amenities were great and the staff were superb. I thoroughly recommend this hotel and will be returning. My partner, who is a fussy traveller, could not fault it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM concept is great for solo travelers. This particular property is perfectly situated right at the convenient Tower Hill tube station and overlooks Trinity Square. Top floor lounge has an amazing view of the Tower of London and the Shard — as do many of the rooms. Stayed here before, will stay again.
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a birthday celebration, it was so nice! The bar and the ground floor its a cool area. The check in and check out was easy. Next to the tube station and other restaurants.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, fabulous view of the tower of london and the shard, friendly staff and the tube is right outside the front door of the hotel. Great 4 night stay.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boujee hotel in the perfect location!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the iPad control in the room. Huge bed and really comfy. It’s a basic and somewhat plastic feel to the room but well thought out and spotless. Bar was great and the evening food worked just fine.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is a very simple yet functional. Met our expectations. Great location and breakfast.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities
Very clean Good shower Comfortable bed Good public areas and bar Very compact room Great location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Detail oriented. Great breakfast. Very nice ambiance. Great location. I will recommend this Hotel.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Laura M

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great location!
Stayed 5 nights in Dec 2025