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Aparthotel

Cheval Phoenix House at Sloane Square

Property class: 5 and above

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Photo gallery for Cheval Phoenix House at Sloane Square

A townhouse with a black front door, a balcony, and a wrought iron fence. - Cheval Phoenix House at Sloane Square (London)
A modern living room with a flat-screen TV, a dining table with fruit, a lamp, and a coffee machine. - Cheval Phoenix House at Sloane Square (London)
A modern living room with a red sofa, a round coffee table with a marble top, and a glass vase with purple flowers. - Cheval Phoenix House at Sloane Square (London)
A neatly made bed with a beige blanket and pillows, a bedside table with a lamp, and a window with a view of the outside. - Cheval Phoenix House at Sloane Square (London)
A modern kitchen with a central island, dining area with a sofa and chairs, and a view of the outside through large windows. - Cheval Phoenix House at Sloane Square (London)
Close to Buckingham Palace and Hyde Park, Cheval Phoenix House at Sloane Square provides dry cleaning/laundry services, a gym, and more. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Luxury Open Plan One Bedroom Apartment

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Luxury Open Plan One Bedroom Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Luxury One Bedroom Apartment With Sofa Bed

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Luxury One Bedroom Apartment With Sofa Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Loft Open Plan One Bedroom With Sofa Bed

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Deluxe Loft Open Plan One Bedroom With Sofa Bed

  • Sleeps 2
  • Free WiFi

View all photos for Luxury Open Plan One Bedroom Apartment

A hotel room with a large bed, two bedside lamps, a headboard with abstract artwork, and a red sofa with matching cushions.

Luxury Open Plan One Bedroom Apartment

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury One Bedroom Apartment

A hotel room with a large bed, two bedside tables with lamps, a mirror, and artwork on the walls.

Luxury One Bedroom Apartment

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Loft Open Plan One Bedroom

A neatly made bed with a large beige comforter and decorative pillows, a bedside lamp, and a framed abstract artwork on the wall.

Luxury Loft Open Plan One Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed

A neatly made bed with a beige blanket and pillows, a bedside table with a lamp, and a window with a view of the outside.

Deluxe Loft Open Plan One Bedroom with Sofa Bed

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Luxury One Bedroom Apartment with Sofa Bed

A hotel room with a large bed, two bedside tables with lamps, a mirror, and artwork on the walls.

Luxury One Bedroom Apartment with Sofa Bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe One Bedroom Apartment

A neatly made bed with a beige bedspread and two decorative pillows, flanked by nightstands with lamps, in a room with a sloped ceiling and a window with a view.

Deluxe One Bedroom Apartment

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe One Bedroom Apartment with Sofa Bed

A neatly made bed with a beige bedspread and two decorative pillows, a bedside table with a lamp, and a nightstand with a lamp.

Deluxe One Bedroom Apartment with Sofa Bed

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Two Bedroom Apartment

A modern living room with a red sofa, a marble coffee table, and a dining area with a table and chairs.

Deluxe Two Bedroom Apartment

  • City view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Cheval Phoenix House at Sloane Square is near a metro station. The British Museum and Victoria and Albert Museum are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Wembley Stadium. Visit our London travel guide
View more Aparthotels in London
Map
1 Wilbraham Place, London, England, SW1X 9AE

What's nearby

  • A red double-decker bus in front of a Gothic-style church with a large arched window and two towers.
    King's Road
    4 min walk - 0.3 miles
  • A fountain with a statue in the center, surrounded by trees and buildings.
    Sloane Square
    4 min walk - 0.3 miles
  • A historic building with ornate architecture and storefronts labeled 'Harrods'.
    Harrods
    8 min walk - 0.4 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    12 min walk - 0.7 miles
  • Sloane Street
    1 min walk - 0.1 miles

Getting around

  • Sloane Square Underground Station
    4 min walk
  • London (ZEP-Victoria Train Station)
    18 min walk
  • London City Airport (LCY)
    53 min drive

Restaurants

  • Granger & Co.
    2 min walk
  • Colbert
    3 min walk
  • The Top Floor Restaurant
    3 min walk
  • Cafe Linea
    5 min walk
  • Vardo
    6 min walk

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  • Washer
  • Dryer
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib
  • High chair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Up to 55 lbs per pet
  • Fee: GBP 50 per accommodation per night (maximum GBP 250 per stay)
  • Service animals exempt from fees
  • Deposit: GBP 100 per night

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guests can access their rooms with a mobile device
  • Iron/ironing board
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 34 units
  • 6 floors
  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Connecting units available
  • Renovated - July 2024
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per night (maximum GBP 250 per stay), plus a deposit of GBP 100 per night
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: GBP 100 per night
  • Pet fee: GBP 50 per accommodation, per night (maximum GBP 250 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Cheval Phoenix House at Sloane Square pet-friendly?

Yes, this property allows pets with a maximum weight of up to 55 lbs per pet. There's a deposit of GBP 100 per night and a fee of GBP 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Cheval Phoenix House at Sloane Square?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cheval Phoenix House at Sloane Square?

Check-out is at 11 AM.

Where is Cheval Phoenix House at Sloane Square located?

Located in London City Centre, this luxury aparthotel is within a 10-minute walk of Sloane Square and Harrods. Hyde Park and Victoria and Albert Museum are also within 1 mi (2 km). Sloane Square Underground Station is only a 4-minute walk and Knightsbridge Underground Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cheval Phoenix House at Sloane Square Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 65 out of 89 reviews
Rating 8 - Good. 16 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

Reviews

Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, check-in, communication, listing accuracy
Great location near Sloane Square and Cadogan Hall. We stayed to visit Royal Albert Hall for a concert, 25 minutes walk away. Amazingly quiet apartment, well furnished and equipped, very comfortable and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, room comfort, communication

A very comfortable stay

We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
Stayed 18 nights in Jan 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great property and a credit to the Cheval brand.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Kweku

Liked: Cleanliness, amenities, property conditions & facilities, communication
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Abigail

Disliked: Cleanliness, check-in, communication, listing accuracy
They moved us to a different property at the last minute. Not super clean . Front desk was reasonable but I would not stay there again .
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Excellent value

Very good overall for location and excellent value
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, communication
Disliked: Room comfort

Nice apartment, uncomfortable sleep

Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Superb accommodation in Knightsbridge

Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Good
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Allison

Liked: Cleanliness, property conditions & facilities, room comfort

Perfectly adequate but overpriced for what you get

The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Unimpressed!!

Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place and the area

We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Le cheval Phœnix House est extrêmement bien situé à 2 pas des grands magasins que sont Harvey Nichols et Harrods. L établissement en lui même est simple mais offre tout le confort possible. La cuisine est parfaitement aménagée et la chambre très agréable et cosy.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O apartamento era espaçoso, impecavelmente limpo e bem equipado. O prédio está em uma excelente localização em uma rua tranqüila a apenas 2 minutos de caminhada até o metrô e Sloane Square lojas. A recepção está aberta durante todo o dia e à noit
Stayed 5 nights in Dec 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
妈的，真他妈差，就跟国内最低级旅馆差不多，服务人员非常傲慢（特别是前台那个男的），建议华人少定这家酒店、非常垃圾酒店。卫生很差，还有很多不明生物歪曲的毛在床上。妈的……
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel luxueux et récent. Grand confort et emplacement privilégié
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
struttura nuova, con camere molto ampie, pulite e con possibilità di utilizzo della cucina. ottimo ci ritornerò
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

PETER

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
エントランスが狭くて安っぽい。高い評価だったので選んだが、そこまでの評価には値しない。バスタブはなく、キッチンは短期滞在には不要。
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

kaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely well-appointed apartment

Comfortable apartment with lovely amenities. Having kitchen with small washer/drier was handy! Friendly helpful service, quiet location. Walking distance to high end shopping, tube/bus access and many restaurant choices. Enjoyed delicious Indian dinner next door at Kahani 2 nights.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area.

Great location. Quiet area. Very clean rooms. Friendly staff. Well equipped. Washing machine, fridge, oven... Etc all available. Dining table for 6 available. Living area for 4.
Stayed 5 nights in Oct 2018
Verified review

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheval Phoenix I ll be back soon!

It was perfect, I felt myself at home, clean, silence, and quality. Perfect for people in business trip!
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Verified traveler

Noisy but very neat and new.

A bit noisy in the apartment - street traffic in the mornings. There was was also construction going on in a few of the apartments in the building during the day. Workers would arrive early morning and make a lot of noise on the steps outside of the apartment. Perhaps rear facing apartments are quieter.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for visiting London
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, well equipped room

Really enjoyed my stay. Comfortable, well equipped room. Staff was very friendly.
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - friendly staff - Apartment exactly as described Convenient and well serviced
Stayed 7 nights in Oct 2017