The Hillcrest Hotel blends country charm with genuine hospitality. Enjoy regional dishes at Cu Restaurant for breakfast, unwind with drinks at the bar, or relax on the sun-drenched terrace. In-room WiFi and luggage storage make it an ideal base for exploring nearby attractions.
View all photos for Comfort Double Room, 1 King Bed
Comfort Double Room, 1 King Bed
7.27.2 out of 10
Good
9 reviews
(9 reviews)
18 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Deluxe Double Room
Deluxe Double Room
19 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi
DOUBLE DELUXE KING BED
Sleeps 4
Free WiFi
DOUBLE ECONOMY
Sleeps 4
Free WiFi
DOUBLE KING SIZE BED
Sleeps 4
Free WiFi
About the neighborhood
Located in Widnes, The Hillcrest Hotel is in a rural area and near the airport. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Liverpool ONE and Cheshire Oaks Designer Outlet. Check out an event or a game at Anfield Stadium, and consider making time for The Beatles Story Museum, a top attraction not to be missed. Visit our Widnes travel guide
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 for adults and GBP 5 for children
A bar/lounge
A restaurant
Restaurants on site
Cu Restaurant
Nelson's
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
3 meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
3 floors
Banquet hall
Built in 1969
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 9.95 for adults and GBP 5.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Frequently asked questions
Is The Hillcrest Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Hillcrest Hotel?
Check-in start time: 2 PM; Check-in end time: 3:00 AM.
What time is check-out at The Hillcrest Hotel?
Check-out is at 11:00 AM.
Where is The Hillcrest Hotel located?
Situated near the airport, this hotel is within 6 mi (10 km) of Sherdley Park, Dream, and Manchester Ship Canal. Citadel Arts Centre and Golden Square Shopping Center are also within 9 mi (15 km). Widnes Station is 24 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Hillcrest Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
7.6
Location
8.2
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 198 out of 694 reviews
10 - Excellent
198
Rating 8 - Good. 260 out of 694 reviews
8 - Good
260
Rating 6 - Okay. 132 out of 694 reviews
6 - Okay
132
Rating 4 - Poor. 55 out of 694 reviews
4 - Poor
55
Rating 2 - Terrible. 49 out of 694 reviews
2 - Terrible
49
Reviews
Verified review
8/10 Good
Ian
Feb 7, 2026
Liked: Cleanliness, staff & service
Lovely decor in hotel, really friendly staff, nice breakfast.
Ian
Stayed 1 night in Jan 2026
Verified review
6/10 Okay
Andrew
Apr 1, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, very soft bed. Staff were pleasant and friendly. Partly booked due to high reflection of breakfast. This was the most disappointing part of the stay. It was poor sadly low quality sausages, food was not a good enough standard I’m afraid.
Nice hotel, pleasant staff, clean and guests are well provided for. A little tired in places but appearances suggest the owners try to keep up with repairs and decoration. Would stay again.
Running a hotel without the facility to provide additional pillows/bedding is an interesting strategy. The staff informing us of this particular issue were also rude about it too.
That issue aside - was clean and well presented. Most of the other staff encountered were top notch.
Barri-Jon
Stayed 1 night in Apr 2026
Verified review
8/10 Good
Green
Oct 30, 2025
Liked: Cleanliness, staff & service, amenities
Very clean room, staff was excellent, I was welcomed with a smile. I love the space of the room.
Green
Stayed 1 night in Oct 2025
Verified review
4/10 Poor
elsaddek
Apr 4, 2026
Disliked: Staff & service
The hotel building and car park are satisfactory, and the staff are frindly. However, the mattress and pillows were very uncomfortable—the pillows felt old, and the mattress seemed worn out, with springs that made sleeping feel like sinking to the bottom. Additionally, the bathroom had low water pressure, which made showers less enjoyable. Overall, while the staff and facilities are fine, the bedding and bathroom issues significantly affected my stay.
Easy parking and location. My room wasn't totally clean but the staff were quick to help and put me in a clean room. Breakfast pretty standard, overall decent stay nothing special but also nothing wrong at all. Wifi only appears to work in the restaurant not in rooms.
Check-in was quick and easy. My room was clean, tidy and contained everything I required.
Marc
Stayed 1 night in Oct 2025
Verified review
6/10 Okay
Frances
Nov 18, 2025
Liked: Cleanliness, staff & service, amenities
The reception staff were welcoming and helpful. The room was clean and bed comfortable.
Only downside was toilet didn't flush so had to use a bin of water each time to 'flush' the toilet, which was awful.
clean and tidy staff helpful Only negative we just received a parking fine from Parking Eye while we were in residence which we won’t be paying
Ruining what was otherwise an enjoyable stay !!
When we travel to St. Helens/Widnes we will only stay at this hotel as the staff are great and couldn't ask for anything better.
Susan
Stayed 1 night in Jul 2024
Verified review
6/10 Okay
Martin
Nov 7, 2025
Liked: Cleanliness
Not the Ritz, but good value, and very friendly and helpful staff. Could have done with a small bedside table and a lamp on my side of the bed. Very clean. Did the job.
Martin
Stayed 1 night in Nov 2025
Verified review
6/10 Okay
Dr
Sep 14, 2025
Liked: Staff & service, amenities
Disliked: Cleanliness
Good customer service, some minor cleaniliness issues like dirty kettle etc... but staff was helpful in trying to rectify. Would recommend.
Staff courteous Room very clean
Only concern,No Bath Math available.
I slipped un bath whilst taking shower
Bruised my back.
Reported to Cleaner%Reception, apparently its not deemed necessary to have one in bath at this time.
A very friendly Hotel all staff couldn't do enough for you, the recent re- decoration is absolutely beautiful to both the rooms and passages.
Ena
Stayed 1 night in Dec 2023
Verified review
6/10 Okay
Abigail
Apr 19, 2026
Liked: Staff & service
Disliked: Amenities
So we was greeted to a stunning entrance, polite reception staff too. Was a let down once we went to our room. The bed was quite hard, the walls are paper thin, the sink in the bathroom was cracked, the toilet seat lid kept falling down and hurt my little girls back. The bath had hairs of all kinds in, which left me to believe it hadn't even been rinsed off let alone cleaned. The bath didn't have a plug in so couldn't bath my little ones. It says when booking breakfast is served from 7, we went downstairs and there was no breakfast. Then was told half 7 by the receptionist and by another person I was told 8am. We needed to be out by 8 for a dance competition. So we had to find breakfast elsewhere. Won't personally stay here again.
Abigail
Stayed 1 night in Apr 2026
Verified review
6/10 Okay
David
Dec 12, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel appears to need a lot of tlc.
bathroom door could not be closed due to the panel coming off and forcing the hinges to strain, dripping toilet system, taps difficult to use.
matress was just a collection of springs.
having stated that it was generally quiet and clean.
David
Stayed 2 nights in Dec 2025
Verified review
4/10 Poor
Shaun
Nov 6, 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Parking very easy and lots of spaces.
Breakfast was ok for the price, plenty of choice and quality was good, but long waits for the food to be refreshed.
No water pressure in shower, terrible, I complained, but was told that all rooms are the same.
Room was clean and tidy and good for sleeping.