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Pullman Liverpool

Property class: 4

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Photo gallery for Pullman Liverpool

A room with a large window, a floor lamp, a round yellow chair, and a small table with a glass of water and a book. - Pullman Liverpool (Liverpool)
A person in a gym holding a medicine ball, with dumbbells and exercise balls in the background. - Pullman Liverpool (Liverpool)
A modern hotel lobby with seating areas, a lamp, and large windows. - Pullman Liverpool (Liverpool)
A modern lobby with a reception desk, seating area, and large windows. - Pullman Liverpool (Liverpool)
A modern hotel room with a glass shower enclosure, a bed with white linens, a bedside table with a lamp, and a view of the city through large windows. - Pullman Liverpool (Liverpool)
Located close to ACC Liverpool and M&S Bank Arena, Pullman Liverpool provides dry cleaning/laundry services, a bar, and a 24-hour gym. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

A modern bathroom with a large oval mirror, a white sink, and a handheld showerhead.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(106 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a window with a view of the city, a small table, and a wall-mounted lamp.

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a wooden tray with breakfast items, a desk with a lamp, and a mural of barrels on the wall.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium)

A modern hotel room with a wooden headboard, a bed with white linens, a desk with a lamp, a chair, and a large window with curtains.

Deluxe Room, 1 King Bed (Premium)

8.8 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

A hotel room with a bed, a nightstand with a magazine, a vase with flowers, and a wall mural of a harbor scene.

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(51 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

A hotel room with a large bed, a view of a cityscape through a window, a wall-mounted telephone, and a seating area with a view.

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the waterfront, Pullman Liverpool is in The Docks neighborhood and is connected to the convention center. The Beatles Story Museum and Merseyside Maritime Museum are cultural highlights, and travelers looking to shop may want to visit Liverpool ONE and Baltic Market. Looking to enjoy an event or a game? See what's going on at ACC Liverpool or M&S Bank Arena. Guests appreciate the hotel's central location. Visit our Liverpool travel guide
Map
Monarchs Quay, Liverpool, England, L3 4FP

What's nearby

  • A modern building with a curved facade and illuminated signage reading "Convention Centre".
    M&S Bank Arena
    2 min walk - 0.1 miles
  • A river with a boat docked at a pier, a large brick building with arches, and a red-brick structure with columns.
    Royal Albert Dock
    5 min walk - 0.3 miles
  • A brick building with a Beatles Story Exhibition sign and a submarine illustration.
    The Beatles Story Museum
    5 min walk - 0.3 miles
  • A large brick building with the word "STATE" on its facade.
    Tate Liverpool
    6 min walk - 0.4 miles
  • ACC Liverpool
    1 min walk - 0.1 miles

Getting around

  • Liverpool James Street Station
    14 min walk
  • John Lennon Airport (LPL)
    30 min drive

Restaurants

  • Thoughtfully Cafe
    11 min walk
  • Pocket Cafe Bar
    11 min walk
  • Pump House
    9 min walk
  • Baltic Fleet
    9 min walk
  • Yonder
    9 min walk

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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 20.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 80% organic food
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.50 for adults and GBP 9.50 for children
  • Offsite parking fee: GBP 19 per day (0.1 mi away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Pullman Liverpool pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pullman Liverpool?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Liverpool?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pullman Liverpool located?

Located in The Docks, this hotel is steps from ACC Liverpool and M&S Bank Arena. Royal Albert Dock and The Beatles Story Museum are also within 10 minutes. Liverpool James Street Station is 14 minutes by foot and Liverpool Central Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Liverpool Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 788 out of 1062 reviews
Rating 8 - Good. 195 out of 1062 reviews
Rating 6 - Okay. 49 out of 1062 reviews
Rating 4 - Poor. 17 out of 1062 reviews
Rating 2 - Terrible. 13 out of 1062 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing, really nice staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Quiet room Kind and helpful staff Great location
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel in a great location. Excellent breakfast.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay staff really nice will be returning again
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a quiet part of Liverpool Docks, great location close to pubs and restaurants and parking places. Great staff and nice big rooms 👍
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Warm Liverpool service from all staff
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location, nice rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Loved the hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very comfortable
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned. Very clean. Helpful and friendly staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great location and the room was nice and big.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and quiet Great location was waterfront and shopping Car parking expensive Food was ok Drinks expensive
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, great staff, great room!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and thoughtful staff made this a happy visit!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to riverfront. Safe surroundings.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, good location with nice running trail along water, easy access to restaurants and shopping, museums, etc. Overall, a great stay. I would happily stay here again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from 8 th floor on the way port was amazing. I really enjoyed!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating, professional,friendly ,amusing making you feel welcomed
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Pullman in Liverpool, and I really love this hotel. Large, spacious lobby, with excellent breakfast in the morning, and the room is a large and well equipped. Amazing location right on the Mersey river, and a short walk to the Beatles museums, The Beatles statues and the new restaurants on Albert dock. It’s also a 15 minute walk to Matthew Street with all the Beatles attractions, including the cavern club. I highly recommend this hotel!
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Good location
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful modern location with very helpful staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, close to all attractions, be prepared to pay around £18 per day to park your car (car park is only 2-3minute walk). Hotel is nice, staff are friendly. Some of the furnishings in the room are starting to show some wear and tear. Everything was clean and perfectly comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view from the room of the river. Fantastic hotel and amenities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, well equipped, good location, clean and friendly staff
Stayed 1 night in Mar 2026