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Pullman Liverpool

Property class: 4

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Photo gallery for Pullman Liverpool

A room with a large window, a floor lamp, a round yellow chair, and a small table with a glass of water and a book. - Pullman Liverpool (Liverpool)
A modern hotel lobby with seating areas, a lamp, and large windows. - Pullman Liverpool (Liverpool)
A modern lobby with a reception desk, seating area, and large windows. - Pullman Liverpool (Liverpool)
A modern hotel room with a glass shower enclosure, a bed with white linens, a bedside table with a lamp, and a view of the city through large windows. - Pullman Liverpool (Liverpool)
A person in a gym holding a medicine ball, with dumbbells and exercise balls in the background. - Pullman Liverpool (Liverpool)
Located close to ACC Liverpool and M&S Bank Arena, Pullman Liverpool provides dry cleaning/laundry services, a bar, and a 24-hour gym. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted TV, and a window with curtains.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(104 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a window with a view of the city, a small table, and a wall-mounted lamp.

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a lamp, a window with curtains, and a cityscape view.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Premium)

A modern hotel room with a wooden headboard, a bed with white linens, a desk with a lamp, a chair, and a large window with curtains.

Deluxe Room, 1 King Bed (Premium)

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, River View

A hotel room with a bed, a nightstand with a magazine, a vase with flowers, and a wall mural of a harbor scene.

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(50 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | Hypo-allergenic bedding available, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the waterfront, Pullman Liverpool is in The Docks neighborhood and is connected to the convention center. The Beatles Story Museum and Merseyside Maritime Museum are cultural highlights, and travelers looking to shop may want to visit Liverpool ONE and Baltic Market. Looking to enjoy an event or a game? See what's going on at ACC Liverpool or M&S Bank Arena. Guests appreciate the hotel's central location. Visit our Liverpool travel guide
Map
Monarchs Quay, Liverpool, England, L3 4FP

What's nearby

  • A modern building with a curved facade and illuminated signage reading "Convention Centre".
    M&S Bank Arena
    2 min walk - 0.1 miles
  • A river with a boat docked at a pier, a large brick building with arches, and a red-brick structure with columns.
    Royal Albert Dock
    5 min walk - 0.3 miles
  • A collection of guitars and amplifiers in a room with green walls and posters.
    The Beatles Story Museum
    5 min walk - 0.3 miles
  • A brightly lit Christmas tree with heart-shaped lights in a city square.
    Liverpool ONE
    9 min walk - 0.5 miles
  • ACC Liverpool
    1 min walk - 0.1 miles

Getting around

  • Liverpool James Street Station
    14 min walk
  • John Lennon Airport (LPL)
    30 min drive

Restaurants

  • Thoughtfully Cafe
    11 min walk
  • Pocket Cafe Bar
    11 min walk
  • Pump House
    9 min walk
  • Baltic Fleet
    9 min walk
  • Yonder
    9 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 20.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 80% organic food
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.50 for adults and GBP 9.50 for children
  • Offsite parking fee: GBP 19 per day (0.1 mi away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Pullman Liverpool pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pullman Liverpool?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Liverpool?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pullman Liverpool located?

Located in The Docks, this hotel is steps from ACC Liverpool and M&S Bank Arena. Royal Albert Dock and The Beatles Story Museum are also within 10 minutes. Liverpool James Street Station is 14 minutes by foot and Liverpool Central Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Liverpool Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 793 out of 1065 reviews
Rating 8 - Good. 193 out of 1065 reviews
Rating 6 - Okay. 48 out of 1065 reviews
Rating 4 - Poor. 18 out of 1065 reviews
Rating 2 - Terrible. 13 out of 1065 reviews

Reviews

Verified review

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and quiet Great location was waterfront and shopping Car parking expensive Food was ok Drinks expensive
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and thoughtful staff made this a happy visit!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, great staff, great room!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to riverfront. Safe surroundings.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Pullman in Liverpool, and I really love this hotel. Large, spacious lobby, with excellent breakfast in the morning, and the room is a large and well equipped. Amazing location right on the Mersey river, and a short walk to the Beatles museums, The Beatles statues and the new restaurants on Albert dock. It’s also a 15 minute walk to Matthew Street with all the Beatles attractions, including the cavern club. I highly recommend this hotel!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Sue and Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating, professional,friendly ,amusing making you feel welcomed
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, close to all attractions, be prepared to pay around £18 per day to park your car (car park is only 2-3minute walk). Hotel is nice, staff are friendly. Some of the furnishings in the room are starting to show some wear and tear. Everything was clean and perfectly comfortable.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel, and staff. There was a delay in our room being ready after the normal check in time for which we were upgraded. Much appreciated.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Yidi

Good location
Stayed 1 night in May 2026
Verified review

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful modern location with very helpful staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view from the room of the river. Fantastic hotel and amenities
Stayed 2 nights in May 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, next to local arena but away from the bars and restaurants. Big car parks next door . Only 10 minute walk to Liverpool one.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, well equipped, good location, clean and friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room super comfy beds helpful happy staff great location for the arena
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, easy parking friendly helpful staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the lobby space and delicious good valued breakfast. Our room was clean with ample space and good quality products.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very convenient for all the Liverpool attractions. Friendly staff. Great breakfast. Don't forget the hotel deal with the Kings dock car park next door; our £27 25hours was reduced to £18!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely, good location for eating out and shopping,great stay for daughters 18th.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick friendly check in. Room on the 7th floor was lovely, clean, had everything we needed. Great views of the river. Bed and pillows were really comfy and the rooms were really quiet. Bathroom shower had amazing water pressure and temperature was perfect.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
A great room with fantastically helpful staff, a wonderful location and a very good breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for business - great hotel. Clean, spacious rooms and a good breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not eat breakfast bec there is a charge. TV did not work properly. Inconvenient that must put in card for electricity. Good price. Bed comfy b
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the arena. The room was spacious and clean. Breakfast was good value, with lots of options. Staff were friendly and helpful throughout the stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, super comfortable bed, excellent blackout curtains, fabulous shower.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
Clean room, great view down the Mersey from hotel room and the restaurant evening meal 10/10
Stayed 1 night in Feb 2026