Q: Where is Base Serviced Apartments - Sir Thomas Street located?

Located in Liverpool City Centre, this guesthouse is within a 5-minute walk of Royal Court Theatre and Liverpool ONE. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are also within 15 minutes. Moorfields Station is only a 5-minute walk and Liverpool Lime Street Station is 7 minutes.

Is Base Serviced Apartments - Sir Thomas Street pet-friendly?

No, pets are not allowed at this property.

How much is parking at Base Serviced Apartments - Sir Thomas Street?

This property doesn't offer parking.

What time is check-in at Base Serviced Apartments - Sir Thomas Street?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Base Serviced Apartments - Sir Thomas Street?

Check-out is at 10:00 AM. Late check-out is available for GBP 10.

About the neighborhood

Located in Liverpool City Centre, a neighborhood in Liverpool, Base Serviced Apartments - Sir Thomas Street is in a shopping district and near the airport. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Looking to enjoy an event or a game? See what's going on at Anfield Stadium or M&S Bank Arena.

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10/10 Excellent

Alex

Jan 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great apartment in a great location 👍

Stayed 1 night in Jan 2025

10/10 Excellent

Darren

Nov 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay in the heart of Liverpool

Super clean and spacious for our family of 5. Excellent location! Right in the middle of everything. Well equiped with microwave, cutelry, crockery, oven, fridge, washing machine, hair dryer, iron etc. One thing we wanted to do was dispose of trash/glass bottles but didnt know where to do that. Might be just us but we like to tidy before we leave. Overall a very comfortable stay right in the heart of Liverpool. We will be back!!

Stayed 4 nights in Oct 2024

6/10 Okay

Natalia

Aug 26, 2024

Disliked: Amenities, property conditions & facilities

Amazing location. Difficult to get in, 5th floor, no lift. Terrible maintenance of the stairs to get in to the flat, unbearable smell. The flat has a backyard, dirty, no maintenance. Besides that, comfortable, rooms and bathrooms cleaned.

Stayed 3 nights in Aug 2024

8/10 Good

Ruth

Jun 26, 2024

Liked: Cleanliness, staff & service, amenities

Really well placed in central Liverpool for a one night stay. Apartment had all you needed - balcony was great (apart from the nesting seagull). We did stay there on the hottest day of the year but with no air conditioning and being on the top floor it was extremely and uncomfortably hot. Also a bit of a walk from checking in and picking up the keys and then over to the apartment. Staff were helpful.

Stayed 1 night in Jun 2024

8/10 Good

Zina

Apr 5, 2023

Liked: Cleanliness, amenities

Very pleasant, neat, tidy, clean, central to all hot spots.. Apartment can do with new curtains, furniture and a few pictures on the walls for a more homely atmosphere and 2 of the showers need new showerheads Overall happy with the apartment. Thank you

Stayed 2 nights in Apr 2023

8/10 Good

Hyun ju

May 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location and good to stay for family. Only bad thing is to need front stair. Very bad smelling after open the front door. Office opened by 6 pm. And far distance from the property.

Stayed 1 night in May 2023

6/10 Okay

Mark

Feb 13, 2024

Liked: Cleanliness, staff & service, amenities

Good location but no parking. Having to pick the keys up from another location isnt ideal. The apartment was nice but only the radiator in the corridor seemed to work and the master bedroom with en suite was cold all the time even though the radiator was turned up to full. Nice lounge and kitchen unless you’re trying to sleep on the sofa bed. There are no blinds or curtains on the massive patio doors so there’s no way if blocking the sunlight in the morning.

Stayed 2 nights in Feb 2024

6/10 Okay

Chris

Jun 19, 2024

Mixed but honest review.

First inconvenience is you have to travel to the other side of town to collect the keys. Not sure if I missed this when booking but I don’t recall seeing that mentioned. The location of the apartment is excellent. Second point, as you enter the properly you’re hit by a horrid smell that is there in all the communal/stairs areas. Once inside the apartment, the smell does go. Third point, it’s advertised as being suitable for 8 people ( 2 on a sofa bed). There was no sheet for the very old and broken sofa bed, although when we told the management they did send two very pleasant ladies to drop that off for us. There was nothing that could be done with the broken sofa bed so we had to prop it up with cushions to try and at least get it level and fit for some type use. There is also no bathroom access for the people staying on the sofa bed except for accessing one of the on suites in the bedrooms. Not ideal when you’re 4 couples. The three bedrooms were spacious, clean and comfortable. I tried to organise what I consider fair compensation with the management company asking for a 25% refund as I didn’t think it fair that the couple who stayed on the broken sofa bed should be asked to pay. They left the property very early as they couldn’t sleep! Their first offer was a free late check at 11am 😂. This was declined although they did finally make an of £50 off which I’ve also declined and will take up with hotels.com as advised.

Stayed 1 night in Jun 2024

10/10 Excellent

Scott

May 31, 2025

Stayed 1 night in May 2025

4/10 Poor

Miguel

Apr 22, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hallway of hell

Really dissapointed With this property. The stairwell leading up to the property (4th floor was disgusting to say the least. The smell was horrendous and no lift. I had to carry all the suitcases for me my partner and 4 kids up to the 4th floor. Once inside the property the small from the corridor could still be smelt and the bathrooms were dated and smelt damp. Only one shower worked (in a fashion) from being scalded to the freezing trying to shower 6 of us was an experience to say the least. I won’t be rushing back here and would recommend not using this property.

Stayed 1 night in Apr 2025

8/10 Good

Dominique

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Clean and very spacious apartment. We stayed in Flat 4 much bigger than we expected for the price we paid. Had to collect keys from a different address/ wasn’t that difficult as other reviews had said. Didn’t see the check in time restriction when booked but was easy enough to pay an additional £25 for late check in. The location was perfect - only slight negative is it was very noisy in the night from outside into early hours of the morning and also from 6am with deliveries to businesses. Would def stay again though.

Stayed 1 night in Apr 2025

6/10 Okay

Evelyn

Dec 16, 2024

Stayed 2 nights in Dec 2024

2/10 Terrible

Lauren

Aug 26, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not return and do not recommend.

Check in is hard work in a different building, lack of parking, poor contact from the apartment using hotels.com, over pressuring for insurance/deposit in an already bashed about apartment. Communal stairwell is foul and smells of human faeces. Do not recommend and would not return.

Stayed 1 night in Aug 2024

8/10 Good

Ka Wai

Aug 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

鄰近購物中心

Stayed 1 night in Aug 2024

8/10 Good

Nigel

Aug 19, 2024

Liked: Cleanliness, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Jun 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

10/10 Excellent

Tinashe

May 12, 2024

Stayed 1 night in May 2024

10/10 Excellent

Natalie

Jul 7, 2023

Stayed 1 night in Jul 2023

4/10 Poor

Rebecca

Jun 1, 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Second time staying and the apartment bedrooms were lovely but the living & kitchen area need updating lots of damage to cupboards , sofa and chairs .

Stayed 2 nights in May 2023

8/10 Good

J

May 17, 2023

Stayed 1 night in May 2023

2/10 Terrible

Simon

Aug 17, 2022

Stayed 1 night in Aug 2022

8/10 Good

Americo

Mar 12, 2022

Stayed 1 night in Mar 2022

6/10 Okay

Marius

Mar 13, 2020

Liked: Staff & service, room comfort

Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Mar 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Shower unfit for use. Barely a trickle of water. Door locks are not sturdy

Stayed 1 night in Mar 2020

6/10 Okay

Colber

Feb 26, 2020

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Disappointing

I am a regular visitor to Liverpool and thought that I would try the Base Apartment in Sir Thomas Street. The apartment is located above the Victoria Cross pub and is accessed from an unmarked adjacent to the pub. I was not aware at the time of booking that I had to make time, drive to their offices to pick up the key, find street parking (and pay for parking whilst doing so). They did call me to inform me of this, but it was not clear at time of booking. The staff were friendly and helpful, however the layout and location of the apartment made it noisy. Whilst there was little that the owners could do about the early morning street cleaning, splitting the apartment into three independent bedrooms meant that there was noise though the night with corridor and bedroom doors banging. This could be partially allowed for in the costs of the room My main frustration was that thee apartment was advertised free cancellation. When I checked with a few days to go, I found that the opportunity to cancel had lapsed four or five days prior to my stay. This was unlike all my other bookings on Hotels.com. Most offer free cancellation within a day or so and several helpfully on the same day, if you genuinely need to cancel. It is something to consider when booking as it meant that it did not give me the flexibility that I needed. Whilst I appreciated a follow up call from Base, quoting me the terms and conditions of my stay added further disappointment. I doubt I will stay here again.

Stayed 1 night in Feb 2020

Base Serviced Apartments - Sir Thomas Street

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Standard Apartment, 3 Bedrooms (Sleeps 6)

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Standard Apartment, 3 Bedrooms (Sleeps 8, with Sofa Bed)

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Standard Double Room, Ensuite

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Penthouse, 2 Bedrooms (Sleeps 6, with Sofa Bed)

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