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HF Fénix Urban

4.0 star property
Hotel with a restaurant, 5-minute walk to Marquis of Pombal Square

Choose dates to view prices

HF Fénix Urban offers a refined atmosphere in a prime location. Enjoy practical amenities like dry cleaning and in-room WiFi. Start your day with a buffet breakfast, explore the nearby Gulbenkian Museum, and unwind at the bar. Guests consistently praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
Minibar
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, soundproofing

Comfort Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
Minibar
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Plus (Triple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Triple Use)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
Minibar
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Twin Plus (Quadruple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Quadruple Use)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
Minibar
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

8.8 out of 10
Excellent
(52 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, soundproofing

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
Minibar
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016

What's nearby

  • Eduardo VII Park - 2 min walk - 0.1 miles
  • Marquis of Pombal Square - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • El Corte Ingles Mall - 7 min walk - 0.4 miles
  • Saldanha Square - 8 min walk - 0.5 miles

Getting around

  • Sete Rios Station - 2 min drive
  • Parque Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • ‪Gulden Draak Lisboa - Casa Da Cerveja - ‬4 min walk
  • ‪Casa Mourisca - ‬3 min walk
  • ‪Shakar - ‬3 min walk
  • ‪Allora - ‬2 min walk
  • ‪Tomorrow at 9 - ‬4 min walk

About this property

HF Fénix Urban

Upscale hotel near Avenida da Liberdade
Located close to Marquis of Pombal Square, HF Fénix Urban provides dry cleaning/laundry services, a bar, and a 24-hour business center. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • An elevator, a banquet hall, and meeting rooms
  • A front-desk safe, a vending machine, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 148 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Desks and phones

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,010 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Property Registration Number 5431

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

Frequently asked questions

Is HF Fénix Urban pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 19 per day.

What time is check-in at HF Fénix Urban?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at HF Fénix Urban?

Check-out is at noon.

Where is HF Fénix Urban located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Marquis of Pombal Square and Avenida da Liberdade. Rossio Square and Campo Grande are also within 2 mi (3 km). Parque Station is only a 4-minute walk and Picoas Station is 5 minutes.

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HF Fénix Urban Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1004 reviews
Rating 8 - Good. 353 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, pretty good location, friendly staff, good value
Stayed 2 nights in Oct 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay, both the room and breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and room were both exceptional. Definitely a four star hotel.
Stayed 2 nights in Sep 2025

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Yusmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the location as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Soumia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and beautiful hotel. Our room was so spacious. I liked that El Corte Ingles was close by. We were also able to check in slightly early, which was much appreciated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Usha

Liked: Cleanliness, amenities
Maybe to add more variety of fruits and cooked or steamed vegetables
Stayed 3 nights in Nov 2025

10/10 Excellent

Kayvan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and convenient
Stayed 5 nights in Jun 2025

10/10 Excellent

Zahia

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended for a hotel in Lisbon.
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stay for my friend and me. Was clean and had everything we needed
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 4 nights in Jun 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

zafer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main street, restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a business trip. The hotel's location is very cool, and the amenities of the hotel are top-notch. I will recommend it 100%.
Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near metro, restaurants and shops. The rooms are clean and comfortable. The service was good.
Stayed 2 nights in May 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff were perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jigger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place to stay enjoyed the pool and the breakfast was nice and simple
Stayed 1 night in Aug 2023

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very friendly and helpful staff.
Stayed 3 nights in Feb 2023

10/10 Excellent

Merel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great place to stay in Lisbon.
Stayed 3 nights in Aug 2023

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Location, clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and value for money.. highly recommended.
Stayed 1 night in Oct 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel,friendly staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Corentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 4 nights in Jun 2025
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