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Castello Prime Suites

Property class: 3

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Photo gallery for Castello Prime Suites

A rooftop terrace with a view of a cityscape, furnished with a sofa, cushions, and a small fire feature. - Castello Prime Suites (Lisbon)
A bedroom with a bed, a window with a view of buildings, and a wall-mounted light fixture. - Castello Prime Suites (Lisbon)
A staircase with wooden steps leading to a white wall. - Castello Prime Suites (Lisbon)
A spa area with a hot tub, wooden flooring, and patterned walls. - Castello Prime Suites (Lisbon)
A window with a view of a cityscape, a lamp, and a white door frame. - Castello Prime Suites (Lisbon)
Located close to Rossio Square and Avenida da Liberdade, Castello Prime Suites provides a terrace, a firepit, and a coffee shop/cafe. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Executive Apartment, 1 Bedroom, Pool Access

A modern living room with a sofa, a TV, and a plant.

Executive Apartment, 1 Bedroom, Pool Access

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 1 Bedroom, Pool Access

A balcony with a sofa, potted plants, and a view of buildings in the background.

Panoramic Apartment, 1 Bedroom, Pool Access

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Loft, 1 Bedroom, Pool Access

A compact, modern apartment with a dining area, kitchenette, and a TV mounted on the wall.

Panoramic Loft, 1 Bedroom, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Executive Loft, 1 Bedroom, Pool Access

A bedroom with a bed, a nightstand, a wall-mounted lamp, and a window.

Executive Loft, 1 Bedroom, Pool Access

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Pool Access

A balcony with a view of a cityscape, featuring terracotta-roofed buildings and a church on a hill.

Deluxe Apartment, 1 Bedroom, Pool Access

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, 1 Bedroom, Pool Access

A room with a bed, a yellow armchair, a small table, and a window with curtains.

Executive Apartment, 1 Bedroom, Pool Access

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 1 Queen Bed with Sofa bed, Pool Access

A balcony with a view of a cityscape, a chair, and a table.

Panoramic Apartment, 1 Queen Bed with Sofa bed, Pool Access

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 2 Bedrooms, Pool Access

A terrace with a table and chairs overlooking a densely packed urban area with red-tiled roofs.

Panoramic Apartment, 2 Bedrooms, Pool Access

  • City view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom, Pool Access

A bedroom with a bed, a TV mounted on the wall, a window, and a radiator.

Standard Apartment, 1 Bedroom, Pool Access

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Apartment, 1 Bedroom, Pool Access

A balcony with a tiled floor, a table with a plant, and a view of a cityscape with red-roofed buildings.

Panoramic Apartment, 1 Bedroom, Pool Access

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Pool Access

A hotel room with a bed, pillows, and rolled towels with the hotel logo.

Standard Apartment, 1 Bedroom, Pool Access

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Pool Access

A neatly made bed with white and brown pillows, a wooden-framed mirror, and a patterned wallpaper.

Suite, 1 Queen Bed, Pool Access

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Pool Access

A hotel room with a bed, pillows, a potted plant, and a wall-mounted mirror.

Suite, 1 Queen Bed, Pool Access

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Pool Access

A bedroom with a bed, a radiator, a window with a view of buildings, and a towel rack.

Standard Apartment, 1 Bedroom, Pool Access

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Pool Access

A modern living room with a flat-screen TV, wooden flooring, a round rug, and a potted plant.

Standard Apartment, 1 Bedroom, Pool Access

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Pool Access

A hotel room with a bed, two pillows, a bedside table with towels, a mirror, and a window.

Deluxe Suite, 1 Bedroom, Pool Access

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT ONE BEDROOM WITH VIEWS

  • Sleeps 10

APARTMENT TWO BEDROOMS

  • Sleeps 10

About the neighborhood

Located in Lisbon City Center neighborhood, Castello Prime Suites is connected to a shopping center. Lisbon Cathedral and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Traveling with kids? Consider Fado Museum, or check out an event or a game at Jose Alvalade Stadium. Visit our Lisbon travel guide
View more Aparthotels in Lisbon District
Map
Marquês de Ponte do Lima 10, Lisbon, 1100-336

What's nearby

  • A historic stone fortress overlooking a cityscape with red-roofed buildings.
    Castle of São Jorge
    2 min walk - 0.1 miles
  • A public square with a water fountain display, surrounded by buildings and trees.
    Martim Moniz Square
    3 min walk - 0.2 miles
  • A square with a fountain, a monument, and patterned pavement.
    Rossio Square
    7 min walk - 0.4 miles
  • A historic bridge with ornate metalwork and a view of a cityscape with red-tiled roofs.
    Santa Justa Elevator
    8 min walk - 0.5 miles
  • A city square with a fountain, trees, and a building with 'SAO JOSE' signage.
    Avenida da Liberdade
    12 min walk - 0.6 miles

Getting around

  • Largo do Terreirinho Stop
    3 min walk
  • Rossio Station
    10 min walk
  • Humberto Delgado Airport (LIS)
    24 min drive

Restaurants

  • Altar
    3 min walk
  • Café da Garagem
    2 min walk
  • Ourives Petisqueira
    4 min walk
  • 28 Café
    10 min walk
  • Kossie's Cafe
    3 min walk

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Property amenities

Pool/Spa

  • Full-service spa
  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Children's dinnerware
  • Children's pool
  • High chair
  • Outlet covers

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Freezer
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Minibar

Bedrooms

  • Bedsheets provided
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Outdoor areas

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Housekeeping (on request)
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a historical district
  • In the city center
  • Near a metro station

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 16 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Castello Prime Suites have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Castello Prime Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Castello Prime Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Castello Prime Suites?

Check-out is at 11:00 AM.

Where is Castello Prime Suites located?

This family-friendly Lisbon aparthotel is located in the historical district, within a 10-minute walk of Castle of São Jorge, Rossio Square, and Lisbon Cathedral. Avenida da Liberdade and Santa Justa Elevator are also within 15 minutes. Largo do Terreirinho Stop and Martim Moniz Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Castello Prime Suites Reviews

9.0

Wonderful

9.4

Cleanliness

10

Location

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 52 out of 80 reviews
Rating 8 - Good. 15 out of 80 reviews
Rating 6 - Okay. 12 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

Reviews

Verified review

6/10 Okay

Clifford

Liked: Cleanliness, communication
The room was in good condition and the staff were very courteous
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, check-in, communication, listing accuracy
Overall, the property, the staff, the welcoming personal and the amenities were excellent and accurate to the listing. One thing to note, be aware that the hotel is located between two very long sets of stairs. We didn't know this when we booked and we had a very heavy luggage to bring all the way up. Other than the accessibility, everything was excellent. The view from the fully furnished apartment view was stunning. The bed, the pillows, amazing! The is a jacuzzi downstairs, that is very pleasant. Lots of restaurants and attractions near by. Located in the older portion of Lisbon. Unfortunately this was our last stay and we were there for less than 15 hours but they also included breakfast in the morning and a coffee machine that you can use anytime. I would definitely book again but with a lighter backpack for luggage.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Laas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place it was cute, clean and the staff were so nice, my favourite part was the terrace it’s a great place to hangout and relax. Would definitely stay here again.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very quiet.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Manuela

Liked: Cleanliness, property conditions & facilities, communication
great concept, absolutely fascinating location with a view to the miradore
Stayed 7 nights in Apr 2024
Verified review

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, communication

Good hotel with charm & views

From B&B to hotel - there's still a lot of potential, so it's more of a 2* hotel. Friendly staff and the breakfast was perfectly adequate. Coffee and tea is free.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Samridhi

Liked: Cleanliness, property conditions & facilities, communication
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious! The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Kudzai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, room comfort, communication

A perfect find!

A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Centrally located. Beaut
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Sandeep and Clementina were excellent hosts! Room was excellent too. Would recommend A++
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort

Lovely views, very noisy

Firstly, the good points… beautiful views from the side we were on, breakfast was nice, staff were nice and helpful. The bad points.. unfortunately, we had a few issues during our stay; the jacuzzi was cold, shower water was also freezing cold on a few occasions, dirty damaged blinds. The noise was terrible, whenever people sat out on the terrace, we could hear conversations word for word from our room, with all doors and windows closed. Also, on numerous occasions we could hear other guests having sex, using the toilet and their bathroom fan. I didn’t get a single full night sleep, as the noise was that bad that I’d be woken up through the night. Great location because of the views, close to the castle etc. however, I would feel very unsafe walking around nearby on my own on an evening. Also huge flights of stairs leading up to it.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Amberley

Liked: Cleanliness, property conditions & facilities, communication
This hotel is a wonderful option for a cozy stay with the best views of the city!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Great short stay in Lissabon! Surroundings/location are not ideal but the hotel is great!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort, communication
Our suite was very comfortable and clean with great views. The staff were friendly and helpful and checked that we had everything we needed. We really enjoyed our stay.
Stayed 6 nights in Sep 2022
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Toby

Liked: Cleanliness, property conditions & facilities, communication
Marta and the rest of the staff were so welcoming. It’s a great location and you’ll love the view from the open deck bar area
Verified review

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sylvain

Liked: Cleanliness, room comfort, communication

Recommended!

Friendly staff and great view! Worth the stairs :)
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Gyungmin

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was an amazing experience staying at Castello Prime Suite! The staff was all really nice and friendly. The breakfast with the view was a blast. The view from the room was breathtaking. Will definitely go back when I visit Lisbon again.