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Cais Urban Lodge

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Luxury
4.0 star property
9.4

Exceptional

Urban elegance with stunning city views

Elegantly designed with a fresh take on room decor, this urban lodge places you steps away from vibrant city attractions and dining. Enjoy a mini bar ingeniously crafted from in-wall vaults, a spacious bathroom, and a rooftop balcony offering stunning city views.

Popular amenities

  • Housekeeping
  • Breakfast available
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Double Room | Pillowtop beds, free minibar items, in-room safe, free WiFi

Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Hair dryer
Private bathroom
Cable channels
Laptop-compatible safe
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Pillowtop beds, free minibar items, in-room safe, free WiFi

Suite

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | 42-inch Smart TV with cable channels, TV

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
2 bathrooms
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Studio

Studio | Pillowtop beds, free minibar items, in-room safe, free WiFi

Studio

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Apartment

Duplex Apartment | Pillowtop beds, free minibar items, in-room safe, free WiFi

Duplex Apartment

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
3 bathrooms
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Studio

Pillowtop beds, free minibar items, in-room safe, free WiFi

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
2 bathrooms
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Duplex Suite

Pillowtop beds, free minibar items, in-room safe, free WiFi

Duplex Suite

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

Pillowtop beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

Highlights

Balcony
Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Separate bedroom
Private bathroom
Hair dryer
  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Futons and 2 Large Twin Beds

View all photos for Studio with Balcony

Pillowtop beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

Highlights

Balcony
Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Separate bedroom
Hair dryer
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Suite with Balcony

Pillowtop beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Minibar (some free items)
Smart TV
Pillowtop bed
Hair dryer
Private bathroom
Cable channels
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

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About the neighborhood

Map
Rua do Ferragial 31A, Lisbon, 1200-182

What's nearby

  • Commerce Square - 5 min walk - 0.3 miles
  • Mercado da Ribeira - 5 min walk - 0.3 miles
  • Rua Augusta Arch - 7 min walk - 0.4 miles
  • Rossio Square - 8 min walk - 0.5 miles
  • Santa Justa Elevator - 8 min walk - 0.5 miles

Getting around

  • Rua de São Paulo Stop - 2 min walk
  • Cais do Sodré Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Pensão Amor - ‬3 min walk
  • ‪Sol e Pesca - ‬3 min walk
  • ‪Bacchanal - ‬3 min walk
  • ‪British Bar - ‬2 min walk
  • ‪Jamaica - ‬3 min walk

About this property

Cais Urban Lodge

Upscale hotel near Rossio Square
Close to Santa Justa Elevator and Castle of São Jorge, Cais Urban Lodge has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, multilingual staff, and concierge services
  • An elevator, smoke-free premises, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Cais Urban Lodge boast perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and minibars (stocked with some free items).
More amenities include:
  • Showers, free toiletries, and hair dryers
  • 42-inch Smart TVs with cable channels

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 20 per day)

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (55 inch wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Frequently asked questions

Is Cais Urban Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at Cais Urban Lodge?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cais Urban Lodge?

Check-out is at noon.

Where is Cais Urban Lodge located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Pink Street and Santa Justa Elevator. Rossio Square and Avenida da Liberdade are also within 1 mi (2 km). Rua de São Paulo Stop and R. Vitor Cordon/R. Serpa Pin Stop are within a 5-minute walk.

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Reviews

Cais Urban Lodge Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 202 out of 277 reviews
Rating 8 - Good. 53 out of 277 reviews
Rating 6 - Okay. 12 out of 277 reviews
Rating 4 - Poor. 7 out of 277 reviews
Rating 2 - Terrible. 3 out of 277 reviews

Reviews

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this place, comfortable, clean, great locaton, cute breakfast in a picnic basket!
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great place and communication. Fantastic location.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, very helpful! Place was very clean and spacious. Had everything we needed! Would recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

CATALINA CASTRO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and centrally located. Excellent customer service despite not having a 24/7 reception.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was stylish and clean. The area was great
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Even if our stay was short, I loved Casa
Stayed 2 nights in Sep 2025

8/10 Good

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very nice and even allowed us early check in! They were lovely to deal with, 10/10 no issues! Beautiful place as well
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was staffers, check in and out was dead easy and the instructions clear
Stayed 2 nights in Sep 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful stay and the although the streets were busy with a lot of noise the windows closed kept the room quiet a peaceful. Loved the whole urban look
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our 2 nights in Lisbon, right near train station. Very comfortable, spacious and had everything we needed! Host was friendly and informative.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the breakfast that was delivered each morning. The apartment was spacious and centrally located. We were running out of bathroom tissue on the last day, otherwise a very good stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
This is a zero hotel which we quite appreciated. It contained everything needed for our 3 night stay. The location was absolutely amazing. Bed was quite comfortable. The staff was extremely responsive to any questions and requests. We would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location is in the heart of the nightlife, it's tucked away in a side street away from heavy foot traffic
Stayed 2 nights in Jun 2025

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great floor plan, spacious rooms with high ceiling. Comfortable bed. Great aesthetics in interior design. Great staff.
Stayed 9 nights in Aug 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is beautiful and clean. The property is quiet for the area it's in. The staff is extremely pleasant and helpful. Only thing to note is this isn't a hotel per se. The staff is on site to check you in between 1500-1800. So if you're not checking in between these hours you should consider if it's the property for you. When you check in, go to the R. Ferragial entrance.
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and clean. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very pleased with our stay! Highly recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lovely spacious room
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one word to describe our stay.. EXCELLENT.. Beds are very comfortable, kitchen well equipped, very quiet and relaxing. Lots to see and do within walking distance. Perfect place to stay and relax.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel, well equipped with a Smeg fridge, an oven, a hob and a dishwasher. Suitable for family stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are 70 and got the room with steep stairs up to tv and seating area. Not good for older people. We also arrive early from ship and they let us store luggage at sister property till room ready. They got the room ready early for us. No reception area in lodge. The young lady l think Belinda was her name was very informative and helpful. I would stay again but different room on level 2 street level. No breakfast but places close by for 8.90 euro for a full English breakfast. We so enjoy the friendly people of Lisbon
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy process, friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely beautiful and the host was so kind!
Stayed 1 night in Jun 2025
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