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SureStay Hotel by Best Western Lewiston

2.5 star property
Hotel in Lewiston with free breakfast and a 24-hour front desk

Choose dates to view prices

At SureStay Hotel by Best Western Lewiston, enjoy a continental breakfast to start your day and unwind with in-room WiFi. With laundry facilities, a snack bar/deli, free self parking and an ATM/banking services on site - plus helpful staff praised by guests - you're all set for a hassle-free stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2022
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2022
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
516 Pleasant St, Lewiston, ME, 04240

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 11 min walk - 0.6 miles
  • Bates College - 4 min drive - 2.7 miles
  • Central Maine Medical Center - 6 min drive - 3.8 miles
  • LL Bean Flagship Store - 31 min drive - 23.4 miles
  • Thompson's Point - 38 min drive - 42.6 miles

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Sam's Italian Sandwich Shoppe - ‬2 min drive
  • ‪gridiron - ‬12 min walk
  • ‪Starbucks - ‬3 min drive

About this property

SureStay Hotel by Best Western Lewiston

Hotel remodeled in 2022
Consider a stay at SureStay Hotel by Best Western Lewiston and take advantage of free continental breakfast, laundry facilities, and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, ATM/banking services, and smoke-free premises
  • A vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 62 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch flat-screen TVs with cable channels
  • Mini fridges, microwaves, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1990
  • Renovated entire property - May 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is SureStay Hotel by Best Western Lewiston pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Lewiston?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Lewiston?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Lewiston located?

Situated in Lewiston, this hotel is 0.5 mi (0.8 km) from Atrium Art Gallery, University of Southern Maine and within 3 mi (5 km) of Androscoggin River and Androscoggin Bank Colisee. The Public Theater and Sisters of Charity Health System are also within 3 mi (5 km).

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SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 202 out of 440 reviews
Rating 8 - Good. 126 out of 440 reviews
Rating 6 - Okay. 49 out of 440 reviews
Rating 4 - Poor. 35 out of 440 reviews
Rating 2 - Terrible. 28 out of 440 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia E

Liked: Cleanliness, amenities, property conditions & facilities
I was impressed by the cleanliness of the room, the comfort of the bedding, and all for a very reasonable price. I really wasn’t expecting it to be this nice. I will be looking for more hotels of this chain.. truly excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Liked: Staff & service
Well located and very reasonable for visiting Bates.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the highwy, excellent breakfast, pet friendly, clean, comfortable, well appointed rooms.
Stayed 1 night in Sep 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok for a short stay
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Oct 2025

8/10 Good

Alley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent price.
Stayed 2 nights in Aug 2025

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was very friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room!
Stayed 1 night in Sep 2025

10/10 Excellent

Kirstie

Liked: Cleanliness, amenities, property conditions & facilities
Property very clean and rate very reasonable. Near downtown area. Water pressure and facilities are great. Happy to have found this place late on a Friday night during peak leaf peeping season!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.The room was clean.The beds were comfortable.Everything worked well. Breakfast was good, nice, friendly staff. All in all an enjoyable stay. This hotel is also very convenient to everything in Lewiston/Auburn.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay. Staff was very friendly ands accommodating!
Stayed 1 night in Aug 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking when we arrived for night 1. Night 2 was much better. Could have benefited from complementary water in the room.
Stayed 2 nights in Oct 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Place was nice. Staff was great. I would stay again. Parking is tight.
Stayed 3 nights in Aug 2025

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
The staff was nice, the room was decent, served its purpose for the night
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness
Comfortable bed. Lackluster continental breakfast with tight seating.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quite
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in lewiston Surestay 42 nights, we appreciate it, they were dog friendly. We found it to be cliche, need the staff we're very friendly. Very helpful, I would highly recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable rooms, no musty smell from a/c unit, ground floor for easy access for pet walking.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean room and soft beds. In room coffee, fridge and microwave. Easy psrking, multiple entrances from lot. Quite nice for a cheap hotel. Breakfast was extremely limited on choices and ends very early at 9am but checkout isnt until 11
Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

2/10 Terrible

Danna

Disliked: Cleanliness, property conditions & facilities
We checked in stayed about 15
Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2025

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was for my son, everything went well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Clean! Clean! Breakfast was ok. Could have a bit more options but the room was clean and had everything we needed. Strongly recommended it.
Stayed 1 night in Aug 2025
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