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Berkshires Untold

Property class: 3.5

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Photo gallery for Berkshires Untold

A spacious hotel lobby with high ceilings, large windows, and a central seating area with a chandelier. - Berkshires Untold (Lenox)
Property video
A cozy library with bookshelves, a sofa, a coffee table, and a large window with a view of trees. - Berkshires Untold (Lenox)
A spacious bar area with a long counter and multiple stools, a seating area with a sofa and chairs, and a view through large windows to the outdoors. - Berkshires Untold (Lenox)
A cozy library with bookshelves, a fireplace, and comfortable seating. - Berkshires Untold (Lenox)
Located close to Bousquet Ski Area and Shakespeare and Company, Berkshires Untold provides a terrace, a firepit, and a bar. The on-site American cuisine restaurant, The Club Room, offers breakfast, dinner, light fare, and garden views. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard King

A hotel room with a large bed, a desk, and a chair. There are framed pictures on the wall and a window with curtains.

Standard King

8.8 out of 10
Excellent
(68 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Double

A hotel room with two single beds, a nightstand with a lamp, and framed pictures on the wall.

Standard Two Double

8.6 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

A hotel room with a bed, two armchairs, a round coffee table, and a lamp. There are framed pictures on the wall and a window with a view of greenery.

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Premium King

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp. There are framed pictures on the wall above the bed.

Premium King

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Lenox is home to Berkshires Untold. The Mount and Hancock Shaker Village are notable landmarks, and some of the area's popular attractions include Bousquet Ski Area and Berkshire Botanical Garden. Shakespeare and Company and Tanglewood Music Center are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spa, or seek out an adventure with horse riding, hiking/biking trails, and mountain biking nearby. Visit our Lenox travel guide
View more Lodges in Lenox
Map
194 Pittsfield Rd, Lenox, MA, 01240

What's nearby

  • A forest with a small waterfall flowing over rocks.
    Pleasant Valley Wilderness Sanctuary
    2 min drive - 0.7 miles
  • A large white mansion surrounded by dense green trees and a clear blue sky with clouds.
    The Mount
    7 min drive - 4.9 miles
  • A wooden pergola structure with a pathway covered in fallen leaves, surrounded by trees and grass.
    Tanglewood Music Center
    9 min drive - 4.2 miles
  • Kennedy Park
    11 min walk - 0.6 miles
  • Shakespeare and Company
    6 min drive - 3.8 miles

Getting around

  • Pittsfield Intermodal Transportation Center
    9 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    8 min drive

Restaurants

  • Guido's Fresh Marketplace
    3 min drive
  • Starbucks
    3 min drive
  • Burger King
    3 min drive
  • Antimony Brewing - Craft Brewery & Kitchen
    16 min walk
  • Amazing Pho
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individually decorated
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Berkshires Untold pet-friendly?

Yes, Berkshires Untold allows cats and dogs (limit 1 total). There's a fee of USD 85 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Berkshires Untold?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Berkshires Untold?

Check-out is at 11:00 AM.

Where is Berkshires Untold located?

Situated in Lenox, this lodge is within 6 mi (10 km) of Shakespeare and Company, Bousquet Ski Area, and Tanglewood Music Center. The Mount and Hancock Shaker Village are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Berkshires Untold Reviews

9.0

Wonderful

9.6

Cleanliness

8.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 674 out of 1045 reviews
Rating 8 - Good. 227 out of 1045 reviews
Rating 6 - Okay. 94 out of 1045 reviews
Rating 4 - Poor. 28 out of 1045 reviews
Rating 2 - Terrible. 22 out of 1045 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the view and the aesthetic
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and great bar. It takes time but is worth it
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night so we Bailey stayed there for 17 hours, but we found the room very comfortable The bathroom was very upscale and fairly new. The bed was comfortable. The management was very friendly. Great place to stay as a stopover but probably great for a longer stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel… Excellent staff… Great price. Highly recommended.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fabulous outdoor sitting space
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem!! Beautiful patio and lobby. Rooms were so well appointed and staff was very helpful. Great spot if you’re attending an event at Tanglewood.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything! Mostly, the people. The staff was friendly and excited to serve us
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello it was husband and I anniversary and our stay was wonderful the ambience decorations was top-tier. Our room was clean. Temperature was perfect fireplace was really cozy. The only negative thing I would say was the food and the hotel was overpriced and the taste was underwhelming.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great for Jacob’s pillow weekend. Small restaurant with limited menu, but had all we needed and prepared just right. Outdoor seating a plus
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for overnight after seeing a show at Tanglewood. Very nice hotel. Clean, comfortable, well-run. Although we didn’t have a chance to use it, they have a cozy bar/restaurant/lounge area. Breakfast is offered but not included. Extremely convenient location for Tanglewood and any other activities in the Lenox area. Very good value. I’d stay there again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a great location. Fun bar on property
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room set up, bed and bathroom. Very welcoming staff and loved to common area with complimentary hot and cold beverages available to guests. Outdoor patio with gas firepits lovely place to gather with friends and other guests. Great location for guests with plans to attend a concert at Tanglewood
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Parking was easy and location was good
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic bar and outdoor space. Nice remodel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby and dining room atmosphere!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and excellent bathroom.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how homey the property was in the evenings. The fire pits, outdoor lighting, and music were all so welcoming.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was adorable and the staff was very nice and helpful. The salmon at dinner was delicious. Property had a nice outside seating area. Would go back!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a really nice three star motel at a four-star hotel price. Few, if any, amenities. Nice breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Outside area was great. Need to upgrade the cushions
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where rather small, but Adequate. The location was good. Mainly a typical hotel
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! We loved the new addition in the front, where the reception area was, as well as restaurant and bar area, and library. Also liked the fire pits and outdoor seating. Rooms themselves were very basic and motel-like, and rather dark, but they did have nice bath products (shampoo, conditioner and body lotion). We didn’t realize there was also a room darkening shade on the front window, so the first night we just closed the curtain, which was see-thru! Staff was pleasant, and coffee was ready bright and early.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Highly recommend the restaurant.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and would return! The bar/lounge area is lovely and inviting. Super location to get to Lenox and Stockbridge. The rooms are motel style which isn't ideal and there are stairs/no elevator. Next time I would request an "even" room so as to not face the highway. Plentiful and easy parking.
Stayed 2 nights in Aug 2026