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Ace Penzionne

Property class: 3

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Photo gallery for Ace Penzionne

A modern hotel lobby with a reception desk, a sofa, and chairs. - Ace Penzionne (Lapu-Lapu)
A modern living room with a beige sofa, a dining table with white chairs, and a large glass door leading to a balcony with a view. - Ace Penzionne (Lapu-Lapu)
A modern building with a curved glass facade, outdoor seating area with chairs, and a staircase leading to an upper level. - Ace Penzionne (Lapu-Lapu)
A hotel room with two beds, a desk with a computer, a TV, and a window with blinds. - Ace Penzionne (Lapu-Lapu)
A hotel hallway with a wooden floor, dark walls, and a sign indicating WiFi availability. - Ace Penzionne (Lapu-Lapu)
You can look forward to a rooftop terrace, a coffee shop/cafe, and a restaurant at Ace Penzionne. Treat yourself to a massage or other spa services. Free in-room WiFi and a bar are available to all guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double

A hotel room with two beds, a desk with a computer, a TV, and a window with blinds.

Superior Double

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a framed picture on the wall.

Deluxe Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Room

A hotel room with two beds, a desk, and a chair.

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Pajo, a neighborhood in Lapu-Lapu, is home to Ace Penzionne. Colon Street and Magellan's Cross are notable landmarks, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Jpark Island Waterpark and Jose R. Gullas Halad Museum are also worth visiting. Visit our Lapu-Lapu travel guide
Map
ML Quezon National Highway, Pajo, Lapu-Lapu, Cebu, 6015

What's nearby

  • A clock tower with a tiled roof and a palm tree in the foreground.
    Mactan Export Processing Zone
    7 min walk - 0.4 miles
  • A bridge with a plaque, people sitting on steps, and a river.
    Marcelo Fernan Bridge
    3 min drive - 1.2 miles
  • A building with a large orange sign reading "Islands Souvenirs" and a smaller sign for "Salamat PopeFrancis."
    Mactan Marina Mall
    5 min drive - 1.6 miles
  • Gaisano Island Mall Mactan
    1 min walk - 0.1 miles
  • Lapu-Lapu City Hall
    5 min walk - 0.3 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    11 min drive

Restaurants

  • Mactan Fiesta Native Restaurant
    8 min walk
  • Sachi Authentic Japanese Ramen Okonomiyaki
    6 min walk
  • Pearl Meat Shop and Restaurant
    4 min walk
  • Mactan Town Center (MTC)
    1 min walk
  • Jollibee
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 230 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Antonio
  • Daruma

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 600.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 230 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: PHP 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Ace Penzionne pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ace Penzionne?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ace Penzionne?

Check-out is at noon. Late check-out is available for a fee.

Where is Ace Penzionne located?

Located in Pajo, this hotel is within a 10-minute walk of Gaisano Island Mall Mactan and Lapu-Lapu City Hall. Mactan Export Processing Zone and Mactan Marina Mall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ace Penzionne Reviews

7.4

Good

7.2

Cleanliness

7.2

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 42 out of 123 reviews
Rating 8 - Good. 33 out of 123 reviews
Rating 6 - Okay. 26 out of 123 reviews
Rating 4 - Poor. 12 out of 123 reviews
Rating 2 - Terrible. 10 out of 123 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and staff also great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurant and shopping mall
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet and near to the Mall. And the staff are friendly and polite.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Amenities
We are happy to have a comments because they let us check in earlier than normal and we didn’t expect the free transport from cebu airport to the ace penzionne.food are absolutely delicious staff are friendly i can guarantee and spread the words to my friends and relatives to stay at ace penzionne.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Staff 1.. Located across the street from Immigration. 2. The people who work here are so helpful and great. 3. Clean big room.. So convenient ...
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Surprised there’s available free shuttle to the airport.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room great staff, the internet was very weak and unusable nit great stay anyway.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for one night for it's convenient location cloee to the airport. Apartment was basic but clean and afforded excellent views across the water. Staff were great, professional and unintrusive. A shippoing mall containing a variety of outlets including fast food is practically on the doorstep. Highly recommended for short stays.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was comfortable, clean and quiet but…. 3rd floor no elevator, no drinking water, no coffee maker/boiler. Wouldn’t recommend it to anyone other than someone looking for a cheap place to spend the night.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check the top floor for a great breakfast in the morning. The staff are really friendly and helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness
A quick stop to rest while traveling.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
good staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service and very clean
Stayed 6 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and convenient to nearest malls, restaurants, and Lapu Lapu City Hall where I did most of my transactions.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for the buck. Very spacious room.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Staff & service
Good service!
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Old place. Looks scary
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice staff. The airport shuttle only runs during certain hours so I had to take a taxi but it’s not far from airport and an quick ride.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very convenient to Gaisano Mall. Air-conditioned in the room was excellent. Internet not working. I saw some cockroaches in the bathroom and under the desk.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Disliked: Cleanliness

Ok for 1 night, room is old, loud A/C

Ok for one night, but not longer. Very loud A/C, not a room for sound sensitive person
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Staff & service
Its bare bones motel. The AC was blowing a funky smell. I prepaid nonrefundable, but I took the loss and went to a more expensive hotel down the street.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Internet not available.

Internet not connected.
Stayed 1 night in Aug 2025