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Comfort Inn Lansing West

Property class: 2.5

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Photo gallery for Comfort Inn Lansing West

A spacious lobby with a stone fireplace, comfortable seating, and large windows offering views of the outdoors. - Comfort Inn Lansing West (Lansing)
An indoor swimming pool with clear windows, a tiled floor, and a few chairs. - Comfort Inn Lansing West (Lansing)
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains. - Comfort Inn Lansing West (Lansing)
A laundry facility with multiple washing machines and dryers, a control panel, and a bulletin board on the wall. - Comfort Inn Lansing West (Lansing)
A lobby with a stone fireplace, blue sofas, and a television mounted on the wall. - Comfort Inn Lansing West (Lansing)
Located close to Lansing Mall, Comfort Inn Lansing West provides free continental breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a flat-screen TV, two bedside lamps, and a large window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a flat-screen TV, two bedside lamps, and a large window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

A hotel room with two beds, a TV, a desk, and a chair.

Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a small table, and two bedside lamps.

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

A hotel room with a large bed, a desk with a chair, a flat-screen TV, two bedside lamps, and a large window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Lansing, Comfort Inn Lansing West is in the business district. Michigan State Capitol and Union Depot are notable landmarks, and some of the area's popular attractions include Lansing Center and Potter Park Zoo. Looking to enjoy an event or a game? See what's going on at Breslin Center or Spartan Stadium. Visit our Lansing travel guide
Map
525 N Canal Road, Lansing, MI, 48917

What's nearby

  • A large neoclassical building with a prominent dome and columns, surrounded by well-maintained lawns and trees.
    Michigan State Capitol
    10 min drive - 10.7 miles
  • A sculpture of a face with gears, a building with large windows, and a sign indicating 11 ft 0 in clearance.
    Lansing Center
    11 min drive - 10.9 miles
  • An aerial view of a historic tower with a clock, surrounded by autumn-colored trees and intersecting pathways.
    Michigan State University
    13 min drive - 14.2 miles
  • Horrocks Farm Market
    3 min walk - 0.2 miles
  • Lansing Mall
    3 min drive - 2.3 miles

Getting around

  • East Lansing Station
    15 min drive
  • Detroit Metropolitan Wayne County Airport (DTW)
    97 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Horrock's Wine Bar
    6 min walk
  • McDonald's
    9 min walk
  • McDonald's
    3 min drive
  • Culver's
    19 min walk

Similar properties

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Quality Suites Lansing West
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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Comfort Inn Lansing West have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Comfort Inn Lansing West pet-friendly?

Yes, Comfort Inn Lansing West allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn Lansing West?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM.

What time is check-out at Comfort Inn Lansing West?

Check-out is at noon.

Where is Comfort Inn Lansing West located?

Located in Waverly, this hotel is 1.8 mi (3 km) from Lansing Mall and within 9 mi (15 km) of Michigan State Capitol and Lansing Center. Union Depot and Potter Park Zoo are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn Lansing West Reviews

7.8

Good

7.8

Cleanliness

8.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 392 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Staff were SUPER friendly. Only down fall was the door looked like it had been pried open before which made us a little uneasy. Staff made our stay worth while.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that my room had a balcony and the breakfast was pretty good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Very clean and perfect location.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The property itself needs a little TLC, but the room was clean and comfortable.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Amenities
The breakfast was good.Everything was great except ALL of the carpets were horribly stained and filthy.
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel badly needs to be updated. The bathroom really needed to be cleaned. It had mold around the bath tub, around the toilet base looked like urine drops. My daughter stayed on the sofa couch which had a twin size blanket which was ripped and smelled!! It just had an old nasty smell. The rugs in the room and in the hallway were so dirty. The people were very nice that worked there. The Hotel was extremely dirty.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Nice location. Comfortable bed. Clean linens and clean bathroom. Quiet and convenient location. Pleasant desk staff. However, this hotel is in need of some updating. Hall carpets are stained. The cushions on my room desk chair were severely worn. The refrigerator temperature knob was missing, and my food and beverages were partially frozen as a result. There were also plumbing issues. My shower did not drain properly, and the toilet clogged up. I chose this hotel for business travel because it was close to my conference venue and value priced compared to other options in the area, but it came with trade-offs.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room’s heat didn’t work which means the a/c didn’t work. We had a dog friendly room and the carpet has never been replaced, anywhere in the hotel. The staff was very very helpful, but it is an old hotel which have never been updated.
Stayed 7 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Sadly, this structure needs updating and thorough scrubbing. The dust aggravated my asthma. Pillows were hard (not firm—hard). Bathroom was in sad shape; door couldn’t close, toilet is very old, need new towels, blow dryer did not work. The coffee in the breakfast area was good.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pleasant and helpful staff. Elevator was very slow and noisy. It sounded like it could break at any time.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room and ample breakfast.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Amenities
Clean, no frills room. Nice swimming pool and hot tub!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, clean and well maintained property and the customer service was great. I definitely would stay here again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The place was clean, staff was nice, and breakfast was great! Only other comments about the room are some nicks in the bath tub porcelain, the bathroom door hinges were loose, and some stains in the carpet on the hallway carpet just outside my door. These aren't complaints-- I just hope I don't get billed for any damage. But yeah, everything was great!
Stayed 1 night in May 2026
Verified review

6/10 Okay

I stayed at this hotel while visiting MSU. It was a bit farther from campus than I’d normally prefer, but the price was good. The room was nice and comfortable, and generally fairly quiet—though that can depend on the other guests. The breakfast was decent as well. Overall, I’d consider staying here again if I needed a reasonably priced place.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room and clean and great customer service and experience and
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast was great. Motel room was clean and comfortable.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The building is a little dated, but the building was clean, staff was great, it was in a good place, and was a super value.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
For an overnight stay it was great. Staff was good and room was clean.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Amenities
Getting to be an older hotel. Very family orientated, lots of families stay there for weekends sports events. I stay here when visiting in town family and friends. It is easy to navigate and close to many things, shopping, food, gas stations, great food variety close to this hotel. The bathtub drain did not work so soaking in the tub was out, taking a shower was interesting with the water not easily leaving the tub. Clean towles, I asked for fresh towels twice before I was given fresh towels & had stayed there3 nights. Nice breakfasts in the morning, well maintained, clean, firendly people stay here. Parking is not an issue.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A really convenient and nice area of Lansing. This isn't a luxury hotel but for the price, it's a great stay. Would do it again
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Loved the easy check in. Easy access off of the interstate.
Stayed 1 night in Jun 2025