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“Love this hotel so much”

“I watch a lot of hotel programmes so I'm a bit od a critic. Room was very clean and fresh. Friendly welcome and goodbye. Breakfast was nice. Great view of the hills and a short walk into the village”

“I don't think I've ever been made to feel so unwelcome at a hotel or B'n'B. We were using public transport. We were dropped off by taxi at 10am. Obviously we weren't expecting to check in but I've never stayed anywhere where luggage storage isn't available. The owner's immediate reaction was to tell us we check in isn't until 2. She did allow us to leave the luggage but I was taken aback at the unwelcoming attitude. We came back at 2. Owner complained that she had no details about the booking....

“Wonderful stay with very helpful and friendly staff.”

“Quiet and clean”

“Fabulous stay, wonderful room, very helpful staff and enjoyed our first stay. The only down side was no air con and only a fan to assist with the high heat. Will definitely be staying again.”

“Muy amables.”

“Staff were lovely but the property needs a lot of TLC. The bathroom is tiny but well equipped. Good location for st Michael's Mount but not much else nearby. Bonus was, they offered breakfast included but we weren't hungry enough for a full English breakfast 😟”

“We had a really lovely garden room with little private patio area which we loved. Overall the property is slightly dated but in all honestly we found it charming. The gardener keeps the grounds beautifully maintained and the food is absolutely superb. Will, the restaurant manager is amazing but all the staff are incredibly helpful and friendly. There are a few negative things but tbf the positives far outweigh them so I'm not going to mention them apart from if you're less than fit the walk into...

“Our stay was comfortable and the staff friendly. The hotel is well positioned overlooking the sea, but the decor was a little faded. The breakfast was excellent.”

“The hotel and its setting are a great escape. The beautiful gardens make for an enjoyable stroll down to the mostly private beach. The room was very clean and tastefully decorated, and the beds very comfortable. We were allocated a room that was an upgrade from what we had booked, and even with it being a Ground Floor room it still had its own seating area (two in fact!). Had both breakfast and dinner in the restaurant during our stay and the food was great for both. Staff were friendly and...

“Hotel en un edifici històric, força adequat. Habitació còmode. Personal molt amable. Esmorzar molt bo i variat i ambient tranquil. Bones vistes i ben situat”

“Good value, easy safe private parking, friendly staff. TV not working”

“There are two Plume of Feathers in Cornwall. If you search for the one in Portscatho on Google this one is likely to show up and I made the mistake in booking it. When I contacted them once I had realised my error they said it was not up to them to refund but Expedia - who I contacted. They were helpful and sympathetic - but they said it was actually at the discretion of the host who they contacted on my behalf but they declined my request. I again contacted the PoF to ask them to reconsider...