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Istana Residences Langkawi

Property class: 3

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Photo gallery for Istana Residences Langkawi

A multi-story hotel with a prominent entrance, palm trees, and a clear sky. - Istana Residences Langkawi (Langkawi)
A compact kitchen with a refrigerator, stove, and dining table with chairs. - Istana Residences Langkawi (Langkawi)
A living room with a television, a sofa, two chairs, a coffee table, and a window with curtains. - Istana Residences Langkawi (Langkawi)
A neatly made bed with white linens, a green and pink striped blanket, and rolled towels. There is a small wooden nightstand with a drawer and a wall-mounted light fixture. - Istana Residences Langkawi (Langkawi)
A living room with two sofas, a coffee table, and a dining table with chairs. - Istana Residences Langkawi (Langkawi)
Istana Residences Langkawi provides dry cleaning/laundry services and more.

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping

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A neatly made bed with a wooden headboard, a nightstand with drawers, and a window with floral curtains.

Apartment

  • City view
  • 65 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Deluxe Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Kuah, a neighborhood in Langkawi, is home to this apartment. While the natural beauty of Cenang Beach and Tanjung Rhu Beach can be enjoyed by anyone, those looking for an activity can check out Kuah Jetty. Langkawi Water Kingdom and Sungai Kilim Nature Park are also worth visiting. Visit our Langkawi travel guide
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Map
Lot 1852, Jalan Penarak, Kuah, Langkawi, Kedah, 7000

What's nearby

  • A large, multi-arched bridge with a central island featuring a large eagle statue and the word 'LANGKAWI' on the island.
    Eagle Square
    4 min drive - 1.7 miles
  • Night Market
    7 min walk - 0.4 miles
  • Langkawi Water Kingdom
    10 min walk - 0.6 miles
  • Al-Hana Mosque
    16 min walk - 0.9 miles
  • Langkawi Parade MegaMall
    3 min drive - 1.5 miles

Getting around

  • Langkawi Intl. Airport (LGK)
    24 min drive

Restaurants

  • Haji Ismail Group Complex, Langkawi
    4 min walk
  • Thai Town-Thai Seafood Restaurant
    8 min walk
  • Warung Pak Aq
    2 min walk
  • Wan Roti Canai
    4 min walk
  • Roti Canai Plaza Langkawi
    6 min walk

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Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Full-sized refrigerator/freezer

Bedrooms

  • 3 bedrooms

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 floors
  • 24 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [HIG Hotel]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • The city tax amount listed may increase during popular local events such as the Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman and Oceanman Malaysia; for more details, please contact the property

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Istana Residences Langkawi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Istana Residences Langkawi?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Istana Residences Langkawi?

Check-out is at noon.

Does Istana Residences Langkawi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Istana Residences Langkawi located?

Located in Kuah, this apartment building is within a 15-minute walk of Night Market, Sungai Kilim Nature Park, and Langkawi Water Kingdom. Al-Hana Mosque and CHOGM Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Istana Residences Langkawi Reviews

7.2

Good

6.6

Cleanliness

8.6

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 32 reviews
Rating 8 - Good. 14 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
We like the location, which was reasonably central for us. I want to say the staff was absolutely amazing. Their hospitality was next to none. There was ample parking. The property is dated Ave requires renovations, however it was OK. I would stay here again.
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, room comfort
The apartment is very spacious.However, the apartment is very out dated. The pillows are very yellow with sweat stains but the air con works wonderfully. Staff at the hotel are very helpful and took us with our luggage to the apartment.Upin check out ,the hotel staff came to pick us up to the hotel to check out.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness
I am rating this three star only because the hotel staff worked really hard to remedy all the problems we faced other wise this would have been one star. We had reserved a three bedroom apartment for two nights, but everything went wrong from the start, from a non working parking gate key to a broken AC in one of the bedroom. The apartment was also very dated and the floor dusty, probably no one booked it for a long time. Without a working AC in one of the bedrooms we are one bed short so we asked to change room. They placed us into a top floor suite in their hotel ( which is right next to the apartment building) and offered us vouchers for free breakfast the next day. We really appreciated their gestures. However the room was still dirty, and every night there were small bugs crawling out of the sewage in the bathroom. We knew they gave us a good room so didn't push any more complaints, but was very glad to leave the hotel after two nights.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness, communication
It would be better if the floor could be mopped clean before hand over to customer
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
ALL GOOD. ... just a small request, adjust the water pressure in the master bed room, as it is very slow and couldn't use it, and we managed to use the common wash room.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, communication
Aircond was not cold for bedroom 1 & 2. Need servicing.
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

excellent

Very convenient and clean
Stayed 3 nights in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Good space for big family
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

comfortable
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
easy access to good food and shopping areas.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STRATEGIC LOCATED
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family trip

Very convenient location for shopping and eating out. Kuah jetty, Eagle square, kuah town are very near. Ideal for family trip.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, amenities
Apartment with 3 rooms suite family vacation.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
a pleasing stay, the location very convinient. the hotel should improve the amenities, add microwave, washing machine.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe the apartment should have washing machine, peralatan masakan... at least we can cook/panaskan makanan... but overall semuanya ok.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable,à recommander.

Appart-Hotel agréable,propre,bien situé,bon rapport qualité/prix,bon accueil,personnel courtois et accueillant.On a passé seulement une nuitée,en famille,qu'on a bien aimée.A recommander
Stayed 1 night in Jul 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Need more improvement. The apartment not clean. Smell bad, got cockroach. No housekeeping.
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Convenient and clean hotel

For those who are looking for practical and economical room to stay this is the right place for you. The room can accomodate a big number of family member. The area is also close to many favourite tourist spots.
Verified review

6/10 Okay

Nice hotel near with main attractions

Comfortable room. All facilities provided. Near with food court and shop to buy chocolate
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old apartment with no maintenance, broken shower. Suggesting to hv full renovation and maintaining from there for HIG. This area was part of Condo Istana area which was old abandoned once.
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Disappointing for me

It's is confuse when the HIG Apartment actually is beside the HIG Hotel which is name Kondo Istana before. So the facility is quite old and the room overall just over the boundary
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Convenient of Concept homestay apartment with the private pool
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

The HIG Kondo

When we first arrived at the kondo, the first impression as if the kondo is an abandoned property. Nobody at the ground floor to assist when we have query about the parking. Most of the offices at the gound floor were empty and look like it was a store room. The furnitures in the kondo are very old, not well maintained. The kondo also was not properly cleaned. The water pressure is very low and one of the bathroom had a very dirty bathtub. The only good thing about this kondo it was spacious and very near to the eating & shopping outlets
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Akses mudah ke tempat membeli belah.

Khidmat pelanggan yang amat baik dan mesra.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Comfortable for family vacation

Clean and comfortable for family Walking distance to HIG Complex No utensil and pan for simple cook even fork and spoon