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Holiday Inn Lancaster by IHG

Property class: 4

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Photo gallery for Holiday Inn Lancaster by IHG

A hot tub with pink water, a green pipe, and a metal roof structure. - Holiday Inn Lancaster by IHG (Lancaster)
A hotel room with two beds, each with a dark gray bedspread and white pillows. There is a framed abstract painting on the wall above the beds, and a window with patterned curtains to the right. - Holiday Inn Lancaster by IHG (Lancaster)
A lobby with wooden flooring, a sofa, a mirror, and a bookshelf with various items. - Holiday Inn Lancaster by IHG (Lancaster)
A modern restaurant with wooden tables and green cushioned chairs, a bar area, and a visible menu board. - Holiday Inn Lancaster by IHG (Lancaster)
A reception area with a wooden reception desk, a patterned rug, and a seating area with a purple upholstered bench. - Holiday Inn Lancaster by IHG (Lancaster)
Consider a stay at Holiday Inn Lancaster by IHG and take advantage of a garden, a playground, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site restaurant offers breakfast and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a wooden headboard, two white pillows, a framed abstract painting, bedside lamps, and a telephone on a wooden nightstand.

Standard Double or Twin Room

8.6 out of 10
Excellent
(44 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double or Twin Room

A hotel room with a bed, a desk with a television, a coffee station, and a door leading to another room.

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a sitting area, a painting on the wall, and a telephone on the nightstand.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, bedside lamps, a painting, a chair, and a window with curtains.

Standard Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(24 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, bedside lamps, a telephone, and a painting on the wall.

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside lamps, a telephone, and a painting on the wall.

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

A hotel room with a bed, a desk, a chair, a television, a window with curtains, and a painting on the wall.

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, bedside lamps, a telephone, and a painting on the wall.

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

A hotel room with a bed, a chair, a table, a lamp, and a painting on the wall.

Premium Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

A hotel room with two beds, a sitting area, a painting on the wall, and a telephone on the nightstand.

Premium Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a painting on the wall, and bedside lamps.

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(32 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Lancaster, Holiday Inn Lancaster by IHG is in the historical district and on the riverwalk. Grand Theater and The Dukes are cultural highlights, and some of the area's landmarks include Lune Aqueduct and St John's Historic Church. Lancaster Maritime Museum and Salt Ayre Leisure Centre are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lancaster travel guide
Map
Caton Road, Lancaster, England, LA1 3RA

What's nearby

  • A stone bridge with multiple arches over a calm river, surrounded by trees and clear skies.
    Lune Aqueduct
    10 min walk - 0.6 miles
  • A historic stone castle with a flag, a large tree, and a cobblestone street.
    Lancaster Castle
    8 min drive - 2.0 miles
  • A waterfall cascading down a rocky cliff surrounded by large boulders.
    Yorkshire Dales National Park
    28 min drive - 19.9 miles
  • The Centre at Halton
    3 min drive - 1.7 miles
  • Lancaster University
    8 min drive - 5.4 miles

Getting around

  • Bare Lane Station
    9 min drive

Restaurants

  • McDonald's
    9 min walk
  • Stonewell Tap
    4 min drive
  • Cottams Field Brewers Fayre
    3 min walk
  • The Bobbin
    4 min drive
  • The Three Mariners
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Lancaster by IHG have a pool?

Yes, this property has a children's pool.

Is Holiday Inn Lancaster by IHG pet-friendly?

Yes, Holiday Inn Lancaster by IHG allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Lancaster by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Lancaster by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Lancaster by IHG located?

Situated on the riverwalk, this spa hotel is within 1 mi (2 km) of Lune Aqueduct and The Centre at Halton. Grand Theater and St John's Historic Church are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Lancaster by IHG Reviews

7.8

Good

8.2

Cleanliness

7.8

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 394 out of 1006 reviews
Rating 8 - Good. 312 out of 1006 reviews
Rating 6 - Okay. 151 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 68 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with comfy beds, large rooms and great breakfast.
Stayed 1 night in May 2026
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Lake District and Lancashire an on to North Yorkshire/Yorkshire Dales without the premium price. Breakfast was plentiful and staff accommodating of a large party. We were able to change our room due to an error on our part, without problem or charge. Parking was always available and accessible.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great - loved the pool; very tasty breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent and staff were friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the hotel experience. Everything was excellent, friendly staff, atmosphere, swimming pool. It was the first time when kids asked me to leave some tips in the restaurant :) thank you for a great time
Stayed 1 night in May 2026
Verified review

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice room which would have benefitted from better lighting. A lovely breakfast with plenty of choice of hot and cold dishes.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Shelley

Liked: Cleanliness, staff & service
Staff make this hotel especially the reception team and dining staff on the evening shift. Got a complimentary upgrade, which is always welcome, dining at the evening food was cooked fresh, hot, helpful staff no complaints. Hotel rooms were very comfy, bright on the riverside of the hotel, lovely toiletries. Will return on the back of how welcoming the staff were.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable room, great breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

birgit

Liked: Cleanliness, staff & service, amenities
Very easy to find just off the M6. Friendly and helpful staff. Good food served in the bar/restaurant. Comfy bed and good size bathroom.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying overnight before a cruise coach pick up. I didn't realize how early we would be picked up as we had booked breakfast. The staff kindly ensured we could get some take out cold breakfast and hot drinks as we were leaving before the breakfast opened. This was really helpful to us. It was so convenient to be able to leave the car there for a supplement.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kuttappan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my work
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable hotel to stay on the drive up to Scotland
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes I managed to get into the hotel room at about 10 am and had a swim in the morning the food is very good and all the staff are very friendly and helpful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good selection, but no mugs. Asked once and they had already been taken by other guests before we could get one. Cold drinks were very disappointing. Kids pool was great with jacuzzi, steam room and sauna - amazing bonus. Evening food was fab. Kids eat free, this should be advertised more. Room was what it was described as and clean, tidy and comfortable. Would be nice if kids bedroom area was in a seperate area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Lovely clean hotel cannot fault it and reception staff super friendly and accommodating would highly recommend this hotel which is booked for two nights not just one
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean and the staff are very friendly and helpful the hotels had everything you needed for a good stay food was very nice would stay there again
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation well located, staff very helpful.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities
Yes the room was good , staff good generally very good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mr Anthony David

Liked: Cleanliness, staff & service, amenities
Amazing hotel with great spa facilities, friendly and attentive staff. The room was spacious enough for two adults and two children plus one dog. We ate an evening meal in the restaurant as we were on a dinner but in breakfast wait the staff again were great with brilliant gluten-free options on the menu.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Unspecified

Liked: Cleanliness, staff & service, amenities
A lovely stay clean room good food
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotless, bed and pillows were very comfy. Would stay again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

John

Liked: Amenities
Great value, friendly helpful staff and breakfast was great
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Faraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, pool and good value for money

Our stay was wonderful, good location for travelling to Lake District and kids loved the pool and play area
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Staff were very friendly. The room was spacious
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet clean room; also very conveniently located.
Stayed 1 night in Aug 2025