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Palm Beach Resort & Spa

3.5 star property
Travelers unwind on Labuan's sun-kissed beaches with toes in the sand and cool drinks in hand, while soothing massages melt away everyday stress

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Photo gallery for Palm Beach Resort & Spa

A resort pool area with palm trees, lounge chairs, and a view of the ocean. - Palm Beach Resort & Spa (Labuan)
Exterior - Palm Beach Resort & Spa (Labuan)
A beach with thatched umbrellas, lounge chairs, and a boat in the background. - Palm Beach Resort & Spa (Labuan)
A hotel room with two beds, a ceiling fan, a small table, and a view of the ocean through large windows. - Palm Beach Resort & Spa (Labuan)
An aerial view of a resort with multiple buildings, a beach, and a pool. - Palm Beach Resort & Spa (Labuan)
Palm Beach Resort & Spa captures the vibrant charm of Labuan Island with its private beach area and comfortable sun loungers. Guests sip refreshing cocktails at the swim-up bar or treat themselves to rejuvenating spa treatments after a day in the sun.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Sea View King Bed

A hotel room with a bed, a sofa, a desk, a chair, a TV, a plant, and a bathroom.

Suite Sea View King Bed

  • Sea view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Garden Sea View Twin (Partial View)

Minibar, desk, iron/ironing board (on request), WiFi (free)

Garden Sea View Twin (Partial View)

  • Partial sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Garden Sea View King (Partial View)

A hotel room with a bed, bedside table, desk, and a view of the outside.

Garden Sea View King (Partial View)

  • Partial sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Sea View Twin Bed

Minibar, desk, iron/ironing board (on request), WiFi (free)

Deluxe Sea View Twin Bed

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Sea View King Bed

A hotel room with a bed, bedside table, desk, and a view of the outside.

Deluxe Sea View King Bed

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Sea View Twin Bed

A hotel room with two beds, a ceiling fan, and a balcony with a view of palm trees.

Suite Sea View Twin Bed

  • Beach view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Garden View

Minibar, desk, iron/ironing board (on request), WiFi (free)

Deluxe Room, Multiple Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a TV, a desk, and a balcony with a view.

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Labuan, Palm Beach Resort & Spa is on a private beach. Notable landmarks in the area include Chimney of Labuan and Surrender Point, and travelers wishing to experience a bit of culture can try Chimney. Traveling with kids? Don't miss Labuan Bird Park. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Labuan travel guide
View more Resorts in Labuan
Map
Jalan Batu Manikar, Labuan, Sabah, 87014

What's nearby

  • Labuan Bird Park
    1 min drive - 0.9 miles
  • Chimney of Labuan
    2 min drive - 1.1 miles
  • Layang-Layang Beach
    13 min drive - 7.3 miles
  • Labuan International Sea Sport Complex
    20 min drive - 10.3 miles
  • Financial Park
    20 min drive - 10.4 miles

Getting around

  • Labuan (LBU)
    13 min drive

Restaurants

  • Tanjung Food Hub
    6 min drive
  • Bazar Ramadan Durian Tunjong
    8 min drive
  • Anjung Ketam
    6 min drive
  • Pantai Lounge Palm Beach Resort
    2 min walk
  • Bunga Mas Restaurant
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 12.50 for children
  • A bar/lounge
  • A beach bar
  • A restaurant
  • A swim-up bar

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 94.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 12.5 for children
  • Rollaway bed fee: MYR 94.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Palm Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palm Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palm Beach Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Palm Beach Resort & Spa?

Check-out is at noon.

Does Palm Beach Resort & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Palm Beach Resort & Spa located?

Nestled on the beach, this Labuan resort is within 1 mi (2 km) of Labuan Bird Park and Chimney of Labuan. Surrender Point and Layang-Layang Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palm Beach Resort & Spa Reviews

7.6

Good

7.8

Cleanliness

6.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 27 out of 112 reviews
Rating 8 - Good. 49 out of 112 reviews
Rating 6 - Okay. 24 out of 112 reviews
Rating 4 - Poor. 10 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

Reviews

Verified

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Staff was very courteous and provided excellent service most of the time. There were some occurrences during lunch when staff appeared overwhelmed. Room was kept clean and was serviced regularly. nice room accommodations. Internet however did have some problems, especially in the rooms, making work somewhat challenging on occasions. pool was a nice change, however, would recommend trying to keep this open later on certain days. 7PM seems extremely early for the area, especially on weekends.
Stayed 27 nights in Aug 2023
Verified

8/10 Good

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Mostly all good. Large spacious and well equipped rooms, TV (not internet), fridge, 2 x desks, kettle/tea/coffee, bath, shower, WC, large bed, balcony with furniture and garden view. Sofa, walk in wardrobe. Nice coated tile floors. Quiet. Good lighting. The only issue is the WiFi. It works well in the hotel reception lobby, but it's definitely intermittent in the rooms, ie on / off. Even using multiple usernames and passwords doesn't really help. Loads of parking. The food is great in the restaurant. Free breakfast is certainly adequate for Western & Local Guests. Great cheesecake! Staff very helpful & there's a free shuttle service to/from Labuan town several times a day. There are excursions and other activities available. Swimming pool area looks great. There's a bar and American pool table area. Beach is very clean and suitable for families. Apart from the wi-fi, no complaints.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally all good, except for the WiFi - which was very intermittent... On/Off/On/Off/On/Off and I had 2 usernames and passwords. I was told it was a supplier issue, which given the WiFi works perfectly well in the reception/lobby area - doesn't strike me as true. I think the resort needs to up its game with the WiFi equipment to the resorts and/or increase the wifi bandwidth available to guests. Nice big, clean rooms, with balcony/chairs/table/ Good a/c, toilet, hot shower and luxury of luxuries a bath (not enough hot water for that - so used a kettle). Very comfortable beds/pillows, 2 desks (!), walk in wardrobe, fridge. TV, not internet, but with just enough channels. Sofa. Good lighting. Free shuttle service into town is a great feature and the pool area is rather good. Breakfast is OK for most tastes and the restaurant food is very good (recommend the cheesecakes). Unusually for Borneo, the resort beach is pretty clean. Overall: impressed, but fix the WiFi PDQ.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elaine Kesuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Absolutely love the view and the beach of this hotel. Definitely worth travelling a bit further out to get this experience. Staff were incredibly helpful and remembered me from my last stay, having my room ready before I even arrived. Will definitely stay again. My only complaint is the food at this resort, although I've heard the wood fired pizza is excellent, it wasn't available during my stay.
Stayed 1 night in May 2026
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service

Palm Beach Resort Review

While the hotel is already run down, house keeping services were good to compliment our stay. The smell of the room was damp as if it was not occupied by customer quite a while. I had to spray some air freshener before I could breath comfortably. Breakfast spread could be much better with more variety of food to keep up with the 'resort' standard.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

rosnah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View

The garden view not a garden just back of the resort. But I love the bathtub
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Breakfast was decent, not the best. Overall attraction is the beach. Room was bigger but then looks outdated. Furniture wise looks old and woody.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Theresa

Liked: Staff & service, property conditions & facilities, room comfort
This was a solo trip for five days to relax. First off the hotel is in a very remote area of the island, but it is absolutely beautiful. There are no solo excursions, and it was more difficult to get back to the mainland to do any of the tours. The view from my apartment was absolutely breathtaking. The beach was beautiful and they raked it every day, but they pushed all of the debris that washed up on the beach to the end of it instead of cleaning it up ☹️They had a free shuttle service that would take you to town at certain times of the day, which is very convenient and nice. The island itself is Judy free so I picked up some alcohol and chocolate for very cheap prices. If the hotel spent a little bit of money and updated, really thoroughly cleaned everything,And added some excursions or tours offered through the hotel, it could be one of the most amazing resorts in Southeast Asia. Overall it was a decent relaxing vacation!
Stayed 5 nights in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really shocked when I entered the room. The window blinds were some broken and some don't close completely. Luckily I got 2nd floor room. The bed sheets also had a lot of yellowish stains. Surely won't come here again.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Siti Norema

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Overall great!

Overall was great, with the view and the facilities but I would appreciate very much if they can clean the room thoroughly. Just a constructive feedback from me :)
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place . Room was huge and very comfortable. Staff were friendly and helpful. We were picked up at the airport and the shuttle bus driver was happy to drop us off at our next hotel on the town run at the end of our stay. The restaurant food is very good and reasonably priced. We were however surprised to see notices that there is a Rm20 charge for using the swimming pool. Luckily Palm Beach has its own beach and it was very nice being able to swim in the sea. Thank you everyone.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Very nice view. Room is spacious. great place to go for relaxing as near to beach.
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Salinah

Disliked: Cleanliness, staff & service, property conditions & facilities

So So...

Run down resort...if they trim and take care the garden, it will be beautiful. A bit scary feeling. Lobby look dull. Breakfast - Average as limited food. No ironing service and you have to bring your clothes to other room they prepared if you need ironing. Overall experience 2/5!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is in good condition, great place to go for relaxing as near to beach.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good good good
Stayed 1 night in May 2019
Verified

8/10 Good

NF

Liked: Cleanliness, staff & service, property conditions & facilities
The peaceful calm view
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent environment
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel view very close the beach
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly, food fantastic! Thumbs up to the chefs. We really enjoyed our food, especially the kolo mee. But the fruits are not so good. But its okay, everything was good and clean. Wish to come back again next time..
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and facilities
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent and good resort tq
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

siddek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel n gud enviroment
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Tun Min

Clean and friendly

We had a nice long weekend at Palm Beach Resort. The hotel and rooms were clean and the staff friendly and accomodating. The food service at the beach bar was very slow, maybe because of the high occupancy during the holiday weekend. All in all, a very nice place to spend the weekend.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service, room comfort
My husband and I really love to come here with our kids since it is near to the beach and we can just swim in the pool while watching the beautiful sunset. The staffs are friendly and attentive. The furniture is old but still in good condition but I do hope the management will upgrade it soon. The only thing that I would like the hotel management to improve is their food choices during breakfast. There is only few choices for the guests to choose from even though they do set up few noodles stalls outside for the guests to order. Compared to other hotels that we had visited, it is considered below the standard par for a 4-star hotel. Hopefully in the future, the management will improve this. Other than that, we are very pleased with everything. Thanks for the great and pleasant stay.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a pretty rough state. It is in need of refurbishment and a sort out of the atmosphere in the place. If you are looking for a relaxing time and have cash I wouldn't come here. I dont think I would go back with the family. It was dirt cheap but you got dirt.
Stayed 1 night in Aug 2018