Brilliant location, just a 1-minute walk from Kyoto Station, which made getting around (and arriving with luggage) a breeze.
The staff were extremely friendly and informative, and always happy to help. The room was big by Japanese standards, ideal for our family of 4, including two teenage boys. The shower had great pressure, and the deep bath was a lovely way to unwind after long days of sightseeing.
The facilities were a highlight. There's a laundry on the ground floor, costing about $4 AUD per wash and $2 AUD per dry (unheard of prices back in Australia!). The room also had a great-sized fridge, a microwave, all the utensils you'd need, and a few hooks around the room for hanging bags.
My only gripe is that the bed was a bit hard and the pillows weren't very supportive, though I'm starting to think that's the norm across Japan.
All in all, we were very happy and would easily stay here again!