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MARUTAMACHI Crystal Hotel

Property class: 3

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Photo gallery for MARUTAMACHI Crystal Hotel

A hallway with a red umbrella, a white lantern, and a plant. - MARUTAMACHI Crystal Hotel (Kyoto)
A reception area with a black counter, a red umbrella, and a seating area with tables and chairs. - MARUTAMACHI Crystal Hotel (Kyoto)
The exterior of Crystal Hotel with a prominent sign displaying the hotel name and a lotus symbol. - MARUTAMACHI Crystal Hotel (Kyoto)
A hotel room with two beds, a television, a desk, and a traditional Japanese shoji screen. - MARUTAMACHI Crystal Hotel (Kyoto)
A restaurant with wooden tables and chairs, a counter with a cash register, and a decorative plant. - MARUTAMACHI Crystal Hotel (Kyoto)
Close to Nijō Castle and Kyoto Imperial Palace, MARUTAMACHI Crystal Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a flat-screen TV, a potted plant, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted air conditioner.

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room - Non-Smoking

A hotel room with two beds, a desk with a flat-screen TV, and a window with curtains.

Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King Room

Room

Standard King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Central Kyoto, a neighborhood in Kyoto, is home to MARUTAMACHI Crystal Hotel. Nishiki Market and Nijō Castle are notable landmarks, and the area's natural beauty can be seen at Arashiyama Bamboo Grove and Lake Biwa. Kyoto Gyoen National Garden and Funaoka Thermal Bath are also worth visiting. Visit our Kyoto travel guide
Map
25 Marutacho, Kyoto, Kyoto, 604-0077

What's nearby

  • A traditional Japanese building with a stone wall and a canal reflecting the structure.
    Nijō Castle
    6 min walk - 0.3 miles
  • A traditional Japanese garden with a pond, rocks, and autumn-colored trees.
    Kyoto Gyoen National Garden
    7 min walk - 0.4 miles
  • A traditional gate with ornate decorations and a clear blue sky above.
    Kyoto Imperial Palace
    14 min walk - 0.8 miles
  • A traditional Japanese building with a wooden facade and a signboard.
    Sanjo Street
    15 min walk - 0.8 miles
  • A brightly lit urban street at night with illuminated buildings and a tree-lined sidewalk.
    Kawaramachi Street
    18 min walk - 1.0 mile

Getting around

  • Marutamachi Station
    8 min walk
  • Nijo Station
    19 min walk
  • Itami Airport (ITM)
    59 min drive

Restaurants

  • モスバーガー
    2 min walk
  • 餃子の王将
    2 min walk
  • 元祖からあげ本舗 ほりまる
    1 min walk
  • チャーミングチャーハン 丸太町本店
    1 min walk
  • 桔梗寿司
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is MARUTAMACHI Crystal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

MARUTAMACHI Crystal Hotel doesn't offer parking.

What time is check-in at MARUTAMACHI Crystal Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at MARUTAMACHI Crystal Hotel?

Check-out is at 10 AM.

Where is MARUTAMACHI Crystal Hotel located?

Located in Central Kyoto, this hotel is within 1 mi (2 km) of Nijō Castle, Kyoto Imperial Palace, and Kawaramachi Street. Nishiki Market and Kiyomizu Temple are also within 3 mi (5 km). Marutamachi Station is 8 minutes by foot and Nijojo-mae Station is 9 minutes.

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Reviews

MARUTAMACHI Crystal Hotel Reviews

8.2

Very Good

8.8

Cleanliness

8.2

Location

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
必要最低限のアメニティも有りスタッフの方も丁寧に対応していただきました。
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
お城があり、GOOD
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and rates. The room is a bit on the smaller side, but very convenient to use.
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

ビジネスで1泊しました。地下鉄の駅からは少し歩きますが便利な場所にあるため、外出する際のストレスはありませんでした。非常に新しいホテルなのですべてが清潔でした。コストパフォーマンスは高いと思います。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are a little small for people over 6 feet tall. Great location. Very friendly staff.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though small room and no functional windows, it offers a good bathroom and things you need to have a comfortable night sleep. Taking the bus can reach most sights conveniently without transfers.
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

전반적으로 정말 좋은데 한가지가...

제가 갔을때 기준으로 체크인이 4시라 조금 늦은 경향이 있고요 건물 자체는 깔끔하고 건물 전체가 금연구역입니다. 욕실도 너무 작지 않았고 방도 좋았어요 개인적으로 아침 조식이 생각보다 괜찮아서 깜짝 놀랐어요 안먹으면 정말 손해라 생각되요 주변에 간단한 밥집이 있고 편의점도 가까워요 버스정류장도 가깝고 니조성까지는 걸어갈만 해요 다만 모든방이 그렇지는 않겠지만 창문이 오픈이 안됩니다. 환기가 힘들고 채광이 그리 좋지는 않아요 마지막으로 정말 큰 단점은 주변에 병원이 있어서 구급차가 많이 다녀요 방음이 안되서 예민하신 분들은 밤에 주무시기 힘들 수도 있을것 같아요
Stayed 3 nights in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness

道路の騒音が聞こえるが許容範囲

新しいホテルで設備や寝具は良好。ただし道路の騒音が聞こえるのが難点。耳栓で対応できるのでまあ許容範囲かな。朝食は無料と思えば納得できるが・・・。総じて価格相応の清潔なビジネスホテル。
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
I enioyed how centeal the location is. The breakfast was not the best and they missed our room for housekeeping one of the three days we were there.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Correct pour un court séjour

Hôtel propre personnels gentils. Pour ma part lit très dur et petit déjeuner peu de choix pas de lait chaud pas de beurre pas de confiture rien à tartiner sur le pain ! Bus à proximité pour se rendre sur les sites touristiques
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Nice

Great staff, good location
Stayed 7 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Kyoto

El hotel es pequeño pero muy cómodo. El servicio excelente y el desayuno delicioso y variado.
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の掃除がされておらず、スタッフの対応も最悪。 二度と泊まらない。 朝ごはんも味噌汁売り切れて補充もされていなかった。
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

Our stay there was really great! Except we were there since 7am (we took a night bus from Tokyo), and we can't check in until 4pm, even if the room was certainly ready before. Not a lot of choice for vegetarian/vegan people during breakfast except bread and jam. Close to the bus and subway. Really clean, big and value for money. Will certainly come back.
Stayed 4 nights in Jul 2018
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Inexperienced and shy staffs

Staffs are okay, but apparently not experienced. While staying two nights, I didn't feel hospitality and reliability from staff at all.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Close to the palace and transport. Good breakfast. English a little limited but can handle the basics. Turn left out of the entrance and a number of restaurants are within walking distance.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel in a good location

+ new hotel + great location with easy access to local transport - strict check in/check out times - limited time for breakfast (7-830am)
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Very new hotel on great location. Easy to get around from the hotel with bus stops and tube stations nearby. The only downsides were the strict check in/check out times and the limited time for breakfast (7-830am)
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

市街地にある便利なホテル

開店したばかりだからか、非常に清潔でした。サービスも大満足でしら。コストパフォーマンスよくて、おすすめです。
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Stayed 1 night in Nov 2025
Verified review

8/10 Good

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019