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M Hotel

3.0 star property
Hotel with free local shuttle, 2-minute walk to Niseko Mountain Resort Grand Hirafu

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Located near Niseko Mountain Resort Grand Hirafu, M Hotel offers a convenient mountain retreat. Travelers appreciate amenities like laundry facilities and free in-room WiFi. The helpful staff provides luggage storage and concierge services, enhancing the overall stay experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, Non Smoking

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
170-145 Aza Yamada, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.1 miles
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 18 min walk - 1.0 mile
  • Niseko Annupuri International Ski Area - 15 min drive - 7.5 miles
  • Niseko Hanazono Resort - 15 min drive - 5.7 miles
  • Rusutsu Resort - 43 min drive - 22.5 miles

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Intl. Airport (CTS) - 117 min drive

Restaurants

  • ‪Tamashii - ‬1 min walk
  • ‪しゃぶしゃぶ森 - ‬2 min walk
  • ‪Taj Mahal Niseko Hirafu - ‬1 min walk
  • ‪Kanon - ‬2 min walk
  • ‪Cedar Coffee Co - ‬1 min walk

About this property

M Hotel

Hotel near Niseko Mountain Resort Grand Hirafu
M Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • A free area shuttle, self parking (surcharge), and an elevator
  • Concierge services, a vending machine, and a front-desk safe
  • Luggage storage
Room features
All guestrooms at M Hotel include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Full-sized refrigerators/freezers, microwaves, and coffee/tea makers

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Exterior detail
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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Ski shuttle nearby
  • Self parking on site (JPY 1,500 per day)

Things to do

  • Ski storage

Family friendly

  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 35000 per vehicle (one way)
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

M Hotel Kutchan
M Kutchan
M Hotel Hotel
M Hotel Kutchan
M Hotel Hotel Kutchan

Frequently asked questions

Is M Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1500 per day.

What time is check-in at M Hotel?

Check-in begins at 3 PM.

What time is check-out at M Hotel?

Check-out is at 10 AM.

Does M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 35000 per vehicle applies.

Where is M Hotel located?

Situated in Kutchan, this hotel is within 1 mi (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu. Annupuri and Noasc are also within 3 mi (5 km).

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M Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Naronksak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hot breakfast. helpful front desk
Stayed 3 nights in Dec 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfy hotel close to ski areas.

Friendly staff who are very attentive to our needs. Good facilities and breakfast.
Stayed 3 nights in Dec 2017

10/10 Excellent

marcos

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful to pick up and drop offs
Stayed 10 nights in Feb 2024

8/10 Good

Ziv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice basic hotel, friendly staff

Great location, lots of bars and restaurants, close to the bus. The hotel is very basic which was fine for the price we paid. Nice simple worm breakfast that never changes. Staff are all foreigners very friendly and knowledgeable. On the first day we had many questions and Jess was very patient and helpful with a big smile.
Stayed 5 nights in Feb 2024

10/10 Excellent

Shin Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Green Line of the Hirafu Shuttle Bus stops right outside the Hotel, and makes for an extremely convenient way to travel to the Hirafu Mountain Centre with all your ski equipment in tow. A 5-10mins level ground walk to Aya Niseko ski resort provides another choice for skiing. Breakfast is from 715-915am, with enough items to select for 2-3 days.
Stayed 3 nights in Jan 2024

6/10 Okay

Juver

Over-priced

Don't expect too much! Most of the staff are under working holiday visa
Stayed 2 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in the action - for better or worse

The M Hotel is right in the heart of Grand Hirafu. This is great if you want to party into the wee hours, walk to the resort, or dine at food trucks. This is not great if you want to sleep. Freddie's bar is two doors down and you can hear the bumping music and yelling patrons until from about 11pm - 1:30 am. Then, from 1:30-4am you hear wasted people hooting & hollering, falling, and even sledding down the icy & snowy street. We embraced the noise during this part of our trip, but just a heads up for future travelers. The breakfast is a western buffet with made to order eggs - which is a nice touch.
Stayed 2 nights in Jan 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service
Room was dirty with hair and dust under beds. Limited towel and bedding service. No milk or tea bags in room. Staff were unfriendly and unhelpful. Cooked breakfast everyday was cold and staff paid no attention to refilling coffee or replenishing food that had run out. Would not recommend
Stayed 11 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 stay

My stay at the M hotel was amazing! It’s so convenient and close to the town. They will pick you up and drop you off at the welcome center so that you don’t have to walk with all of your luggage. They also have free breakfast!
Stayed 4 nights in Feb 2020

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in convenient location. The Hirafu shuttle, which takes you up to the gondola, stops right down the street from this hotel. The breakfast is pretty great considering that it’s free with your stay. The hotel staff seems entirely from Australia, so they all speak English.
Stayed 4 nights in Feb 2020

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niseko Stay

Loved our room - spacious by Japanese standards. Excellent location to the slopes and food options. Service very good.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, v clean, comfortable, v helpful staff. Only issue I had was the hot water supply in the shower was a little unstable
Stayed 3 nights in Jan 2020

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

'M'hotel where 'M' stands for mediocre.

Without fear of contradiction i can categorically state that this hotel plumbs new depths in terms of customer service. The hotel's glossy promotional material fails to mention the fact that housekeeping services are only available every 3 days, moreover, the bathroom amenities normally found is Japanese hotels were conspicuously absent. On arrival at the hotel on Friday 3rd January I was asked to allow my debit card to be photocopied, when i questioned this I was informed that it is the hotel's policy to cover against damage or loss from the room. On Monday morning 6th January and prior to checking out of the hotel I received a notification from my bank in Singapore that some low-life in Australia had used my debit card details to make a purchase via Paypal, coincidence? When I raised the issue with the Australian receptionist he became quite agitated and defensive, you can draw your own conclusions.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Pillows and bed were uncomfortable for $400/night in a small room like this. Hardly any amenities given as compared to a japanese hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast was great with okay variety of menu etc. We had rented out skies, boots and poles and on the last day we were able to just leave the rental goods to the hotel securely and just leave the hotel as the staff managed to handle the return when a guy from the rental company picked up those goods.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
good location. Not too far From food and mini mart. Definitely maybe five minutes walk to rental shop
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Staff were very friendly and helpful especially Stella. Daily breakfast was sufficient to fuel up for the ski slopes! Nice and queit in the heart if Hirafu... short 10-12 min walk to Grabd Hirafu
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for skiing

Stayed here twice now and highly recommend this hotel. Clean good-sized rooms for relatively good prices (not cheap, but reasonable compared to other Hirafu hotels of the same spec), lockable ski racks and kit storage lockers, great buffet breakfast, and free transfer service to the bus station on arrival and departure. Only approx 10 min walk from the nearest chairlift (in ski boots), and close to the main restaurants and bars in Hirafu. Rhythm ski rental shop (biggest rental shop in town) is a 5 min walk. One to watch - the road outside can get VERY icy and is on a hill, so cheap snow spikes come in useful.
Stayed 6 nights in Feb 2019

8/10 Good

Pamela, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, near many restaurants and convenience stores. The room is quite spacious. My only complain is it doesn’t have Japanese toilet in the rooms! A special mention to one of the staff member Farren. I lost my pouch with my passport inside while walking to Lawson. Her initiative to call the establishments along the pathway to Lawson was my saving grace! She was patient and helpful throughout the ordeal. THANK YOU FARREN!
Stayed 5 nights in Jan 2019

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities

Helt ok skidhotell

Helt ok boende. Tyst och lugnt. Bättre frukost än jag trodde, men väldigt kallt frukostrum. Bra skid och pjäxförvaring. Västerländsk personal så inga problem med språket.
Stayed 8 nights in Jan 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Hirafu lower village, easy walk to everything including slopes. Breakfast was good, rooms were clean, shower was large. No complaints.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Good location, except very noisy at night with bass beat from next-door club coming through the windows half the night. Rooms are quite small. Very limited parking. Like everything in Niseko, overpriced for what you get.
Stayed 2 nights in Jan 2019

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge

Perfekt läge mitt i byn bredvid busshållplats. Trevlig personal och bra service, god frukost.
Stayed 19 nights in Jan 2019
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Policies

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