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THE FOREST AKAN TSURUGA RESORT

Property class: 4

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Photo gallery for THE FOREST AKAN TSURUGA RESORT

A modern interior with a curved seating area, a central plant, and a wooden bookshelf with books. - THE FOREST AKAN TSURUGA RESORT (Kushiro)
A spacious lobby with a wooden reception desk, seating areas, and a high ceiling with modern lighting fixtures. - THE FOREST AKAN TSURUGA RESORT (Kushiro)
A view from a window with a wooden table and chairs, overlooking a lake and trees. - THE FOREST AKAN TSURUGA RESORT (Kushiro)
A spacious room with large windows, a wooden column, a sofa, chairs, and a small table with a candle. - THE FOREST AKAN TSURUGA RESORT (Kushiro)
A spacious living area with a large window overlooking a lake, a curved sofa, a round coffee table, and a staircase with a wooden railing. - THE FOREST AKAN TSURUGA RESORT (Kushiro)
Take advantage of an indoor mineral hot spring (onsen), a terrace, and shopping on site at THE FOREST AKAN TSURUGA RESORT. Hit the slopes at this hotel featuring a free ski shuttle. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Lake Side Deluxe Twin, Lake View, Non-smoking

A hotel room with a desk, two beds, a window with curtains, and a view of the sky.

Lake Side Deluxe Twin, Lake View, Non-smoking

  • Sleeps 3
  • 1 Twin Bed

View all photos for Japanese Twin Room With Lake View

Room

Japanese Twin Room With Lake View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Twin Room With Town View

Room

Japanese Twin Room With Town View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking, Lake View

A hotel room with two beds, a desk with a telephone, a television, and a window offering a view of the water.

Moderate Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking, Lake View

A traditional Japanese room with tatami flooring, a low wooden table, a television, and a window with a view of a lake.

Japanese Style Room, Non Smoking, Lake View

8.0 out of 10
Very good
(6 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Twin Room, Non-Smoking, Town View

A hotel room with two beds, a television, a desk, and a window with curtains.

Japanese Twin Room, Non-Smoking, Town View

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Twin Bed Room, Lake View, Non Smoking

A hotel room with two beds, a small table, a window with a view of a lake, and a clock on the wall.

Japanese Style Twin Bed Room, Lake View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking, Lake View

A modern hotel room with a large bed, a desk, and a chair. There is a view of a lake through the window.

Standard Double Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Lake View

A modern hotel room with a large bed, a desk, a chair, and a sofa. There is a window with a view of a lake and mountains.

Superior Double Room, Non Smoking, Lake View

  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Kushiro, THE FOREST AKAN TSURUGA RESORT is in the suburbs and on a lake. Kyumarumaru Sogen and Mashu Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Akan and Akan Mashu National Park. Akankohan Eco Museum Center and Rikubetsu Space Earth Science Museum are also worth visiting. Take in the nearby slopes with snowboarding, skiing lessons, and ski runs, or check out other outdoor activities such as snowmobiling. Visit our Kushiro travel guide
Map
1-6-1 Akanko onsen Akan cho, Kushiro, Hokkaido, 085-0467

What's nearby

  • A lake surrounded by forested hills, a winding road, and distant mountains.
    Akan Mashu National Park
    1 min walk - 0.0 miles
  • A calm lake reflecting autumn trees and mountains.
    Lake Akan
    2 min walk - 0.1 miles
  • Akankohan Eco Museum Center
    2 min walk - 0.1 miles
  • Akanko Ainu Theater Ikoro
    14 min walk - 0.8 miles
  • Ainu Kotan
    19 min walk - 1.0 mile

Getting around

  • Mashu Station
    35 min drive
  • Kushiro Airport (KUH)
    70 min drive

Restaurants

  • MAIN DINING TENGA 天河
    9 min walk
  • ワッカピリカ
    5 min drive
  • 奈辺久
    7 min walk
  • Pan de Pan
    1 min walk
  • æµ·å…µ
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free ski shuttle
  • Free uncovered self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Hot springs
  • Library
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a national park
  • On a lake
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Is THE FOREST AKAN TSURUGA RESORT pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at THE FOREST AKAN TSURUGA RESORT?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at THE FOREST AKAN TSURUGA RESORT?

Check-out is at 10 AM.

Does THE FOREST AKAN TSURUGA RESORT provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is THE FOREST AKAN TSURUGA RESORT located?

Located near the slopes, this Kushiro hotel is on a lake, within a 5-minute walk of Lake Akan and Akankohan Eco Museum Center, and close to winter sports such as skiing lessons and snowmobiling. Akanko Ainu Theater Ikoro and Ainu Kotan are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE FOREST AKAN TSURUGA RESORT Reviews

8.4

Very Good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 109 out of 274 reviews
Rating 8 - Good. 115 out of 274 reviews
Rating 6 - Okay. 29 out of 274 reviews
Rating 4 - Poor. 17 out of 274 reviews
Rating 2 - Terrible. 4 out of 274 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious and clean room. Courteous staff.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffets and great location.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort room Good lake view in the room Staff so nice and friendly
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Food and Location

The buffet breakfast and dinners included with the room rate were excellent. Location was near the boat dock and the Ainu light show. Beautiful views of lake.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lobby and dining hall ambience was great. Food served at the dining hall was good. However, the room was a little dated and could do with a refresh.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, big lake-facing room. Hassle-free check in. Excellent breakfast & buffet dinner. Onsen tax is very high though compared to other hotels.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property right on the lake. Food at both breakfast and dinner was very good. Check-in quick and efficient.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very quiet part of the town but as breakfast is included. It made the stay more manageable. It is very near the cruise ships and the rooms were very comfortable. There's also a good selection of laundry and onsen facilities. Wouldn't mind staying here again.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Room is very spacious! Staff really helpful! Hotel looked new and well kept
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay at Lake Akan

Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not that new, but is in great condition. The room was very comfortable and with fantastic view. Nice breakfast, and nice public bath.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The room had a fantastic view of the lake. The hotel is located by the lake and to many eateries. Highly recommended.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5. New rennovations, the inside is beautiful and aesthetic. Staff were phenonmenal. Breakfast, dinner and drinks were great. Right on the water, breautiful clean rooms. Recommend staying here over other locations on Lake Akan
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic two nights in October. The staff were incredibly helpful and in particular the manager was wonderful after our car broke down - and helped us out brilliantly. We had a lake view room which was brilliant and the rooms are wonderful. I would thoroughly recommend this hotel. Lake Akan is also beautiful and wlel worth a visit ! 5 Stars
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms. Great staff. Somewhat dated facility and a rather small onsen.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent one night. Everything is wonderful. Very cosy decor. New, clean and tidy. We can choose to go to another bigger Onsen nearby with shuttle bus. Yet still the Onsen here is already good enough for us. Recommend this medium size hotel then the larger ones which are crowed.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was excellent! We had a wonderful view of Lake Akan from our room. The staff was very friendly. An Ainu village was about12 minutes walk away. One issue we had was the bathroom. It was very small! I am petite and even it was tight for me. Otherwise, everything was great! We like the hotel very much!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Akan is an awesome place, and Hanayuuka hotel is a perfect place to stay in it. The lake is literally less than a minute walk from the terrace doors, and so is the cruise ship and motor boat places. The entrance to Kamuy Lumina (a fantastic night show about an ainu legend in the forest) is also very close. There are many dining places and convenience stores nearby, the tourist office is 5 minutes of walk, and the Ainu Village is around 10 minutes of walk. Our rooms very surprisingly big, of course very clean. The place has a playing room for children, laundry room, massage chairs, bike rentals, studio quality photo room, and even a tiny photo museum. I honestly loved our stay here, and want to come back again.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position by Lake Akan shore
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Breakfast is quite good
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good, hotel room is clean and tidy but the bathroom is a bit small.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice place to stay. The bedrooms were well maintained and the beds comfortable. The staff was very attentive. We had breakfast and dinner included, and the food was of good quality. The onset was good, however worn around the edges a bit. The town is a bit run down (like many of the small towns in Hokkaido), but the area is fabulous if you like walks, hikes, and nature. We rented a car and used the hotel like a base for going on walks and hikes, and for this it is perfect. We would stay here again.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, room comfort

Best view of Lake Akan & Ainu Culture village

The hotel position facing Lake Akan & walking distance to the ferry terminal is top attraction. Dinner & Breakfast were really great, food & dishes were of good quality and fresh. Two comments were that, the hotel does not have parking facilities. Guests need to take a shuttle bus (free of charge) to a public car park 400m-500m away. Also, hotel probably due for refurbishment to give a fresh look.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
good
Stayed 3 nights in Sep 2024