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Crowne Plaza ANA Kushiro by IHG

3.5 star property
Hotel with 3 restaurants, steps from Kushiro Harbour

Choose dates to view prices

Photo gallery for Crowne Plaza ANA Kushiro by IHG

Hallway
Exterior
Meeting facility
In-room safe, desk, free cribs/infant beds, free WiFi
Property amenity
Experience the vibrant city life at Crowne Plaza ANA Kushiro, an IHG Hotel. Unwind in a luxurious spa treatment or enjoy Japanese cuisine at one of the 3 on-site restaurants. Connect to WiFi, stay fit with gym access and appreciate helpful services like dry cleaning/laundry and porter assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (Air Purifier)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Hair dryer
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Twin Beds, Ocean View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Hair dryer
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Hair dryer
  • 16 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Ocean View

Standard Room, 2 Twin Beds, Ocean View | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Hair dryer
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View (Top Floor)

Premium Room, 2 Twin Beds, City View (Top Floor) | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Twin Beds, City View (Top Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Hair dryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Ocean View (Top Floor)

Standard Room, 2 Twin Beds, Ocean View (Top Floor) | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Ocean View (Top Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Hair dryer
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Hair dryer
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
3-7 Nishiki-cho, Kushiro, Hokkaido, 085-0006

What's nearby

  • Kushiro Fishermen's Wharf - 2 min walk - 0.1 miles
  • Kushiro Harbour - 3 min walk - 0.2 miles
  • Nusamai Bridge - 5 min walk - 0.3 miles
  • Kushiro City Museum - 3 min drive - 1.5 miles
  • Kushiro Ice Arena - 5 min drive - 3.1 miles

Getting around

  • Kushiro Airport (KUH) - 27 min drive

Restaurants

  • ‪釧路 霧のビール園 - ‬2 min walk
  • ‪魚政 - ‬3 min walk
  • ‪トップオブクシロ - ‬4 min walk
  • ‪醍醐 - ‬2 min walk
  • ‪BEGINS ビギンズ - ‬1 min walk

About this property

Crowne Plaza ANA Kushiro by IHG

Hotel near Kushiro Harbour
Located close to Kushiro Fishermen's Wharf and Nusamai Bridge, Crowne Plaza ANA Kushiro by IHG provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A 24-hour front desk, a porter/bellhop, and smoke-free premises
  • Luggage storage, a banquet hall, and wedding services
  • Guest reviews give good marks for the overall condition
Room features
All 179 rooms offer comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Bathrooms with bidets and shower/tub combinations
  • 0-inch flat-screen TVs with cable channels
  • Refrigerators, free infant beds, and electric kettles

Similar properties

Hot springs

Natural Hot Spring Dormy Inn Premium Kushiro

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,004 reviews
Natural Hot Spring Dormy Inn Premium Kushiro

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe de H
  • Fuji
  • Restaurant Del Nord
  • The Kushiro Sky

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Kushiro
ANA Kushiro
Crowne Plaza ANA Hotel Kushiro
Crowne Plaza ANA Kushiro
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido
Kushiro Ana Hotel
Crowne Plaza ANA Kushiro Hotel
Crowne Plaza ANA Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel
Crowne Plaza ANA Kushiro an IHG Hotel
Crowne Plaza ANA Kushiro by IHG Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel Kushiro

Frequently asked questions

Is Crowne Plaza ANA Kushiro by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza ANA Kushiro by IHG?

Self parking is available for JPY 1000 per day.

What time is check-in at Crowne Plaza ANA Kushiro by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza ANA Kushiro by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza ANA Kushiro by IHG located?

Located in the heart of Kushiro, this hotel is steps from Kushiro Harbour and Kushiro Fishermen's Wharf. Kushiro Children's Museum Kodomo Yugakukan and Nusamai Bridge are also within 10 minutes.

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Reviews

Crowne Plaza ANA Kushiro by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 193 out of 408 reviews
Rating 8 - Good. 151 out of 408 reviews
Rating 6 - Okay. 41 out of 408 reviews
Rating 4 - Poor. 16 out of 408 reviews
Rating 2 - Terrible. 7 out of 408 reviews

Reviews

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort bed, spacious room size
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in depressing area
Stayed 2 nights in Jun 2023

10/10 Excellent

Rulian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience in this hotel!

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!
View from our window
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for one night
Stayed 1 night in May 2023

8/10 Good

Leng Seow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of one night stay at Crowne Plaza ANA Kushi

I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.
Stayed 1 night in Feb 2023

8/10 Good

Ka Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights stay in Kushiro

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort

A delightful stay in Kushiro

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.
Stayed 1 night in Aug 2024

4/10 Poor

SHIH-CHEN

Liked: Cleanliness, amenities
Disliked: Staff & service
I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly.
Stayed 3 nights in Sep 2024

6/10 Okay

chung hei kenneth

Liked: Staff & service
Disliked: Cleanliness
ok
Stayed 1 night in Jun 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the breakfast, Japanese buffet style. Food I did get was not hot. Did not like the mattress. I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again. Thank You, Gerald Overson
Stayed 1 night in Sep 2022

6/10 Okay

Alice

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.
Stayed 4 nights in Oct 2023

8/10 Good

Akihiro

Liked: Cleanliness, amenities
ロケーションよく、朝食も美味しかったです。
Stayed 2 nights in Oct 2025

10/10 Excellent

TETSUAKI

Stayed 1 night in Sep 2025

8/10 Good

SACHIKO

Liked: Cleanliness, property conditions & facilities
客室はとても綺麗でよかったです。お風呂と洗面がもう少し綺麗だといいなと思いました。
Stayed 4 nights in Sep 2025

8/10 Good

keita

Stayed 5 nights in Sep 2025

10/10 Excellent

Hiroo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がとてもとても綺麗、かつ、静かで、 旅の中日の疲れを深い睡眠でとることができました。 釧路一番のホテルでした！ また、来ます！
Stayed 1 night in Sep 2025

8/10 Good

KANAKO

Stayed 1 night in Sep 2025

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街には歩いて行けます、駅からは少し距離がありますが、車利用者には問題なし。 ランドリー無料には感動しました、朝食がおいしかったです。釧路へ行ったらまた再訪したいです。
Stayed 1 night in Aug 2025

10/10 Excellent

TETSUAKI

Stayed 1 night in Sep 2025

10/10 Excellent

Shoji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Rie

ホテルの部屋から世界三大夕日が見えてとても良かったです♪
Stayed 3 nights in Aug 2025

10/10 Excellent

AKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も広く、近くにコンビニもあって利用しやすかったです。空港からのバス降車場所からも近いです。
Stayed 1 night in Aug 2025

8/10 Good

MASAKI

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も広く過ごしやすかったです。 ランドリー、ジムが無料で助かりました。 場所もベストです。
Stayed 2 nights in Aug 2025

8/10 Good

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しい
Stayed 1 night in Aug 2025

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