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Hotel New Koyo

2.5 star property
Hotel in Kusatsu with free parking

Choose dates to view prices

Hotel New Koyo sits in the heart of Kusatsu, offering a peaceful escape centered around its mineral-rich indoor onsen. Guests appreciate the practical touches - free WiFi throughout public areas, on-site hot springs, and self-parking that makes exploring the region hassle-free.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

About the neighborhood

Map
464-34 Kusatsu, Agatsuma District, Kusatsu, Gunma-ken, 377-1711

What's nearby

  • Sainokawara Park - 1 min walk - 0.1 miles
  • Kusatsu Tsurutaro Kataoka Museum - 4 min walk - 0.3 miles
  • Kusatsu Town Onsen Museum - 6 min walk - 0.4 miles
  • Yubatake - 7 min walk - 0.4 miles
  • Kusatsu Onsen Ski Resort - 10 min walk - 0.6 miles

Getting around

  • Naganohara-Kusatsuguchi Station - 23 min drive
  • Yudanaka Station - 42 min drive

Restaurants

  • ‪ロドンの館 - ‬7 min walk
  • ‪上州地粉うどん まつもと - ‬7 min walk
  • ‪草津温泉プリン - ‬9 min walk
  • ‪やすらぎ亭 - ‬8 min walk
  • ‪うどんの栄屋 - ‬7 min walk

About this property

Hotel New Koyo

Property highlights
Hotel New Koyo provides an indoor mineral hot spring (onsen) and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Hot springs on site, an elevator, and a vending machine
  • A 24-hour front desk
Room features
All 98 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Wardrobes/closets, refrigerators, and daily housekeeping

Similar properties

Front of property
Kusatsu Onsen Daitokan
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Housekeeping
7.6 out of 10, Good, 649 reviews
Kusatsu Onsen Daitokan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 10 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel New Koyo Kusatsu
Hotel New Koyo
New Koyo Kusatsu
New Koyo
Hotel New Koyo Hotel
Hotel New Koyo Kusatsu
Hotel New Koyo Hotel Kusatsu

Frequently asked questions

Is Hotel New Koyo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel New Koyo?

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel New Koyo?

Check-out is at 9:30 AM.

Where is Hotel New Koyo located?

Situated in Kusatsu, this hotel is within a 10-minute walk of Sainokawara Park, Sainokawara Street, and Kusatsu Tsurutaro Kataoka Museum. Kusatsu Town Onsen Museum and Kusatsu Onsen Gate are also within 10 minutes.

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Hotel New Koyo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 230 reviews
Rating 8 - Good. 72 out of 230 reviews
Rating 6 - Okay. 87 out of 230 reviews
Rating 4 - Poor. 16 out of 230 reviews
Rating 2 - Terrible. 8 out of 230 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tomaso

Liked: Cleanliness, staff & service, amenities
Perfect spot in kusatsu. Gréât value
Stayed 1 night in Sep 2025

10/10 Excellent

Reynier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Nov 2024

2/10 Terrible

renante

Disliked: Cleanliness, amenities, property conditions & facilities
lack of cleanliness.. smells bad..
Stayed 1 night in Nov 2025

10/10 Excellent

Ate

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price.
Stayed 1 night in Jan 2025

8/10 Good

Fazuly

Liked: Room comfort

Dated but Convenient

The hotel is a little dated and the cleanliness of the rooms could be a little bit better but the staff was nice. The hotel is convenient and close to the town and ski area. The Onsen is nice. The hotel doesnt accept card payments so prepare cash
Stayed 4 nights in Feb 2025

8/10 Good

Herbeth Lim

Liked: Staff & service, amenities
Great deal for the price! Walkable to other areas, easy parking, and the breakfast buffet (mostly Japanese) had a good selection. The hotel also has an onsen (one outdoor) within its grounds. The beds and pillows were too hard for me, but overall, great value for money!
Stayed 1 night in Mar 2024

6/10 Okay

Yiu Keung Rick

Liked: Amenities
It is far away but the price is good.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Room View

I like the view from the room. Very nice and amazing.

10/10 Excellent

Jason

good
Stayed 2 nights in Mar 2025

6/10 Okay

LILI AGUSTINA MAY

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel is outdated and located about a 10-minute walk from Bus Station, 15 minutes to city center Yubatake. However, the spacious free of charge indoor and outdoor public baths are a big plus. The tatami room and aminties are okay. Both breakfast and dinner offer good variety and value for the price even beer, with friendly and attentive service from most of the staff. Unfortunately, our experience was marred by one receptionist — the only staff member who spoke some English — who was somewhat rude and responded abruptly in a mix of Japanese and English. His attitude detracted from what could have been an otherwise pleasant onsen stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The Onsen was nice. Strange incident occurred when trying to enter the restaurant. Not very tolerant to western tourists, even though our grasp of Japanese is very high.
Stayed 1 night in Oct 2024

10/10 Excellent

ゲンリュウ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks perfect. Thank you very much
Stayed 1 night in Nov 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Communication issues,however the lady was accommodating and tried her best to attend to my needs. Matress was hard,pillows are very small with grains. Room spacious,no toiletries in the room other than bar of soap have to pick up daily towel,toothbrush with paste in the lobby. Buffet breakfast from 8-850 am was delicious👍
Stayed 2 nights in Feb 2025

8/10 Good

Howie

The hotel provided a huge breakfast buffet. The room was large and had a closet that two children could live in. I didn’t see any English-speaking people and most signs were only in Japanese. Most of the staff did not speak English. The lobby decorations were decades old and not coordinated. A large and noisy children’s arcade was adjourned but few children were present-maybe years ago. The price was low compared to modern hotels but the rooms were warm and the onsen was nice. The property was tired but a good value.
Stayed 4 nights in Nov 2024

6/10 Okay

Rossukon

Disliked: Cleanliness, amenities
Hallway on 6th floor smelly cigarette. Mattress and Blanket so dirty had blood and hair on there. Does not have body wash, shampoo, conditioner or hair dryer in room can use only in public onsen. Staffs can not speak English. Good breakfast. Free shuttle bus to Yubakata on Friday and Saturday.
Stayed 1 night in Nov 2023

8/10 Good

Clio

Liked: Staff & service
Place was okay, clean enough but not to standard. If you're ok to just sleep there then I would recommend it but you get what you pay for on the cost since it was cheap. I would not recommend it for someone who has a higher standards. But if it's just a place to have a base because you're out and about all day, then it's fine. No on amenities in the room. I would recommend using the onsen in the hotel, it was. They also have a outdoor one in the hotel and it was lovely in the evening.
Stayed 2 nights in Oct 2023

8/10 Good

KOU

Liked: Cleanliness, staff & service
湯畑に近く、大浴場があり、景色も良かった。 食事の味付けが独特でした。
Stayed 1 night in Oct 2025

6/10 Okay

たかこ

お部屋も清潔、部屋からの景色もよかった。 バイキングの米飯が美味しくなかったのが残念、総じて良かったです。
Stayed 1 night in Oct 2025

4/10 Poor

テルヒコ

Disliked: Cleanliness, amenities
売店が閉まっている、 朝ごはんの時間が遅い。
Stayed 1 night in Sep 2025

6/10 Okay

英子

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂は大変気持ちよく利用させていただきました。料金にあった設備・サービス内容だと思います。 坂の上にあるホテルで、かなりの勾配を登る必要があります。徒歩で移動の方は体力が必要です。
Stayed 1 night in Sep 2025

6/10 Okay

Kenji

Disliked: Property conditions & facilities
大浴場の男性風呂は、ボディシャンプーとリンスインシャンプーしか置いていなかったのに対して、女性風呂は、シャンプーとリンスも別で、バックやその他色々あったらしい。 男性　
Stayed 1 night in Sep 2025

6/10 Okay

タツヤ

Disliked: Cleanliness, amenities
湯畑への便が少ないですね。 建物が古いので所々汚れが目立ちます。
Stayed 2 nights in Sep 2025

6/10 Okay

Eisaku

Disliked: Cleanliness
料金からすると妥当です。ただ布団はあまり綺麗では無かったかな。
Stayed 1 night in Sep 2025

6/10 Okay

CHIZUKO

Liked: Staff & service, amenities
眺望と露天風呂がとても良いです!
Stayed 3 nights in Sep 2025

6/10 Okay

あきら

格安で値段相応のサービスです。一言で言えば、悪くない、です。
Stayed 1 night in Sep 2025
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Policies

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