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Surtel Hotel

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Photo gallery for Surtel Hotel

A balcony with a view of the sea and a distant island. - Surtel Hotel (Kusadasi)
A rooftop pool area with a view of the cityscape. - Surtel Hotel (Kusadasi)
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains. - Surtel Hotel (Kusadasi)
A restaurant with tables set for dining, a view of a cruise ship, and a cityscape in the background. - Surtel Hotel (Kusadasi)
A spacious lobby with a marble floor, several seating areas, and large windows offering views of the outside. - Surtel Hotel (Kusadasi)
Close to Kusadasi Beach and Kusadasi Marina, Surtel Hotel provides a poolside bar, a rooftop terrace, and laundry facilities. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room

  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a round mirror, and a window with curtains.

Standard Room

  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE SEA VIEW WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

Double or Twin LAND VIEW

  • Sleeps 6
  • Free WiFi

About the neighborhood

Located near the beach, Surtel Hotel is in Kuşadası City Centre, a neighborhood in Kuşadası. Aqua Fantasy Aquapark is a popular attraction and the area's natural beauty can be seen at Kusadasi Beach and Ladies Beach. Aqua Atlantis and Camlik Railway Museum are also worth visiting. Visit our Kuşadası travel guide
Map
Türkmen Mahallesi Ataturk Bulvari No 20, Kusadasi, Aydin, 09400

What's nearby

  • A seaside café with wooden tables and chairs, overlooking a large cruise ship and a cityscape with hills in the background.
    Kusadasi Beach
    8 min walk - 0.5 miles
  • Dilek Milli Parki
    2 min walk - 0.1 miles
  • Kaleici Mosque
    3 min walk - 0.2 miles
  • Scala Nuova Shopping Center
    5 min walk - 0.3 miles
  • Kusadasi Marina
    19 min walk - 1.0 mile

Getting around

  • Camlik Station
    19 min drive
  • Adnan Menderes Airport (ADB)
    65 min drive

Restaurants

  • Nişantaşı Çay Ve Simit Evi
    2 min walk
  • The Hand Coffee Shop & Wine Spesiality Coffee & Micro Roastery
    1 min walk
  • Kordon Cafe
    1 min walk
  • Kutes
    4 min walk
  • SUR CAFE BAR
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 1 and March 15.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 14794

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Surtel Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Surtel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Surtel Hotel doesn't offer parking.

What time is check-in at Surtel Hotel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Surtel Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Surtel Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Surtel Hotel located?

Located in Kuşadası City Centre, this hotel is within a 10-minute walk of Dilek Milli Parki and Kusadasi Beach. Okuz Mehmed Pasha Caravanserai and Scala Nuova Shopping Center are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Surtel Hotel Reviews

6.4

6.4

Cleanliness

8.6

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 75 reviews
Rating 8 - Good. 15 out of 75 reviews
Rating 6 - Okay. 13 out of 75 reviews
Rating 4 - Poor. 11 out of 75 reviews
Rating 2 - Terrible. 17 out of 75 reviews

Reviews

Verified review

6/10 Okay

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very central near the harbour and easy access to the front area and also the shopping centre.
Stayed 1 night in May 2025
Verified review

8/10 Good

Sharman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Nice hotel in excellent location, very close to the port, shops and restaurants, staff friendly and helpful. No issues.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and price

Great hotel for the price. The location was perfect in the centre and easy to walk everywhere. The beds were comfortable, the air conditioning worked well. The breakfast was good with bread and honey or jam, fresh herbs and salad items and a selection of cheeses, meats and hard boiled eggs. A lovely roof terrace for breakfast with views of the city and the pool was clean and quiet. The only slight downside is the very small dated bathroom, but it was clean and everything worked so we were happy with it. Staff were very friendly and helpful. We would recommend this as a great budget hotel.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff lovely place is spotless clean I will return
Stayed 4 nights in Sep 2022
Verified review

2/10 Terrible

Ismail

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid Hotel Surtel at All Costs – Absolute Disappointment ​Ismail Bey, here is a strong, direct draft for your review based on your experience: ​Rating: 1 / 5 Stars ​I would NEVER recommend Hotel Surreal to anyone. This property does not deserve a 3-star rating—not by a long shot. ​My negative experience began before I even stepped foot inside. When I called ahead to inquire about parking, the staff member mentioned they had a garage but admitted he wasn't sure if there would actually be space for my car. Upon arrival, I dropped my family off at the entrance and went to park. ​It turns out their "parking" is actually a nearby restaurant’s underground lot with an extremely steep, badly angled ramp. Going down, the entrance scraped and damaged the underbody of my car. Worse still, once I made it downstairs, there were zero available spots. I spent nearly 15 minutes pulling tedious maneuvers just to turn the car around and scrape back out. ​The hotel itself is terribly maintained: ​Rooms & Building: Entirely run-down and outdated. ​Bathroom: Straight out of the Stone Age. The toilet water reservoir was broken and didn't function at all. ​Hallways: Dark, gloomy, and poorly lit. ​Breakfast: Utterly disappointing. When ordering a traditional Turkish breakfast at a rated hotel, serving tea in tiny, flimsy paper cups instead of proper glass tea cups is completely unacceptable. ​Save your money, your vehicle, and your sanity. Stay somewhere else in Kuşadası.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

NURAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice reception woman!! Helped me things ,,
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Sabine

Liked: Staff & service, amenities
everithing was ok but i mis wifi on the hotel room
Stayed 4 nights in Oct 2023
Verified review

4/10 Poor

ilker

Disliked: Cleanliness, amenities, property conditions & facilities
Location was good. Hotel needs a good upgrade, old, leaky plumbing, very small room. Didn't feel like coming to hotel for relaxing. Need good chefs as cooked food
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Raneen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service at the reception, receptionist Doggu said literally it's 3 star what do you expect. 3 star hotel is middle standard but this hotel is really low standard. Only good about it is the location.
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIFI was not working. I won't use this place again.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

EMANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed by this hotel we arrive no fridge in our room internet kept dropping out room not made up in 3 days we were there had to ask for towels twice elevator not working very poor lighting in bathroom
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Behlul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hera muy sucio, aire no funciona. Y peor es NO TIENE INTERNET
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Morten

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotellet var helt greit til den prisen, men helt forferdelig med musikk støy hele natten, og da mener jeg hele natten. Fra 20 om kvelden til 5-6 på morgenen hver eneste dag. Går ikke å få sovet der.
Stayed 9 nights in May 2026
Verified review

2/10 Terrible

Niels

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger rigtig godt bare synd det ikke er blevet vedligeholdt
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Emel

Liked: Cleanliness, staff & service
Otopark büyük sorun. Var ama arabanız girmez dediler. Etrafta sabah 6.30 a kadar üzik sesi mevcut. Banyo eski.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

GÖKHAN ZEKERIYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harika bir konumu var temizlik gayet başarılı kahvaltısı gayet doyurucu manzarası on numara …eski ama merkezi 5. Kattaki havuz çağının ötesinde ..
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig ferie

Helt fantastisk.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

özge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu ve personel çok başarılı tam merkez şiman karşısı otel temiz ama eski bina olması nedeniyle özellikle banyo temizliği göstermiyor banyoların yenilenmesi gerek
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Stephan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Für low budget geeignet.
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Rabia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles schrecklich dreckig schmutzig. Ich würde dann nie wieder hinfahren und ich werde niemanden empfehlen, in dieses Hotel zu fahren. Betten waren dreckig, Badezimmer dreckig und alt es war alles unmöglich.
Stayed 5 nights in Aug 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok gürültülüydü
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

ZUHAL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasartın altında bir otel, konumu dışında herşey kötüydü. Sadece 10 saat kaldığımız bir odada tuvalet kağıdının bitmesi ilk dega başıma gelen bir olaydı…
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Mustafa Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eski bir otel ama konumu gayet güzel
Stayed 1 night in May 2024
Verified review

6/10 Okay

Hakan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lage Top!!! Aber halt sehr altes Hotel
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Maham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht Empfehlen

Nicht EMPFEHLEN!!!! Steht in der Website (wifi kann man in ihrem Zimmer benutzen) aber war nur in der Lobby. Kühlschrank in der Zimmer wurde nicht funktioniert.zuerst war der Zimmer nicht sauber. Nach Aufforderung zur Reinigung wurde das Zimmer gereinigt
Stayed 2 nights in Aug 2022