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Richmond Hotel Kumamoto Shinshigai

3.0 star property
Hotel with a 24-hour front desk, near Kumamoto Castle

Choose dates to view prices

Richmond Hotel Kumamoto Shinshigai, in central Chuo Ward, offers a peaceful recharge spot. Guests value the practical laundry facilities and luggage storage while exploring Kumamoto Castle and Kumamoto-jo Hall. In-room WiFi keeps everyone connected between adventures.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Double Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Electric kettle
  • 24 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room Non smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room Non smoking

  • Sleeps 2

View all photos for Standard Double Room Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room Smoking

  • Sleeps 2

View all photos for Corner Double Room Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room Non Smoking

  • Sleeps 2

View all photos for Corner Double Room Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room Smoking

  • Sleeps 2

View all photos for Standard Single　-　Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Single　-　Smoking

  • Sleeps 1

View all photos for Standard Single -　Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Single -　Non Smoking

  • Sleeps 1

View all photos for Hollywood Twin Room - Non-Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Corner Double Room For 1 Person-Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room For 1 Person-Non Smoking

  • Sleeps 1

View all photos for Corner Double Room For 1 Person-Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room For 1 Person-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Hollywood Twin For 1 Person [Non-smoking]

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin For 1 Person [Non-smoking]

  • Sleeps 1

Hollywood Twin For 1 Person Smoking

  • Sleeps 1

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About the neighborhood

Map
Chuoku, Shinshigai 6-16, Kumamoto

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Sakura Machi Kumamoto - 6 min walk - 0.3 miles
  • Kumamoto City Hall - 7 min walk - 0.4 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 11 min walk - 0.6 miles

Getting around

  • Suidocho Tram Stop - 10 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪資さんうどん - ‬2 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪ライフイズジャーニー - ‬1 min walk

About this property

Richmond Hotel Kumamoto Shinshigai

Hotel near Kumamoto Castle
Richmond Hotel Kumamoto Shinshigai provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • A front-desk safe, a vending machine, and an elevator
  • Luggage storage
  • Guest reviews speak highly of the first-rate property condition
Room features
All 158 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 0-12 years old for breakfast upon check-in.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

Is Richmond Hotel Kumamoto Shinshigai pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Richmond Hotel Kumamoto Shinshigai doesn't offer parking.

What time is check-in at Richmond Hotel Kumamoto Shinshigai?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Richmond Hotel Kumamoto Shinshigai?

Check-out is at 11 AM.

Where is Richmond Hotel Kumamoto Shinshigai located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Sunroad Shinshigai Shopping Street and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 5 minutes. Suidocho Tram Stop is 10 minutes by foot and Fujisakigumae station is 16 minutes.

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Richmond Hotel Kumamoto Shinshigai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 245 out of 482 reviews
Rating 8 - Good. 197 out of 482 reviews
Rating 6 - Okay. 33 out of 482 reviews
Rating 4 - Poor. 4 out of 482 reviews
Rating 2 - Terrible. 3 out of 482 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional staff, exceptionally clean facilities, comfortable bed, wired internet access with a complimentary cable, and a fantastic central location—just a short walk from the tram station.
Stayed 2 nights in Aug 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great shops and restaurants just minutes away by walking. Wi-fi tops. Staff always excellent. Stayed four times at this property.
Stayed 6 nights in Sep 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Good location and easy to find it. Very close to bus terminal and famous shopping street.
Stayed 1 night in Dec 2024

10/10 Excellent

Nick, Hoon Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025

6/10 Okay

Kwok Tang

Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Takako

Liked: Cleanliness, amenities, property conditions & facilities
自動チェックインできるので、手続きが速やかにできましたし、初めての利用であったが、 スタッフさんが丁寧に対応して下さいました( ˘͈ ᵕ ˘͈ )設備もきれいで、お部屋の照明も調節しやすく、コンセントもたくさんあり、また、AmazonプライムやYouTubeなどを繋げることもでき快適に過ごせました
Stayed 2 nights in Nov 2025

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場を探すのが大変でした
Stayed 2 nights in Nov 2025

8/10 Good

Kazuho

Liked: Cleanliness, property conditions & facilities
客室は清潔でした。朝食サービスが少し残念でした。小さな机に乗り切らない皿数。食べる人のことを考えない配置。
Stayed 2 nights in Oct 2025

8/10 Good

Ronja

Liked: Cleanliness, amenities, property conditions & facilities
Good and convenient location
Stayed 2 nights in Nov 2025

6/10 Okay

MIDORI

Liked: Amenities, property conditions & facilities
浴槽の清掃がされておらず、髪の毛が何本も浴槽内に残ったままだったのが残念でした。
Stayed 1 night in Oct 2025

10/10 Excellent

ノリコ

Liked: Cleanliness, amenities, property conditions & facilities
とても素晴らしいお部屋を有難うございました(^^)
Stayed 1 night in Aug 2025

10/10 Excellent

CHI FAN FRANSISCA

Liked: Cleanliness, property conditions & facilities
酒店在步行街裏面很方便， 酒店會提供泊車資料及優惠卡，酒店房間乾淨 ， 隔音設備良好， 只是枕頭及床比較軟， 服務人員服務佳。 有機會再來都會入住。
Stayed 2 nights in Oct 2025

10/10 Excellent

Hanasaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は離れていますがアーケードを通ってすぐですし綺麗な大型立体駐車場で満車になる心配もなく良かったです。 アメニティはフェイスマスクも嬉しかったしお部屋も清潔でした。 また熊本を訪れる際にはこちらで、お部屋をサイズアップして宿泊したいと思います。ありがとうございました。
Stayed 1 night in Oct 2025

8/10 Good

Toshiki

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルには駐車場が無く、提携ホテルまで徒歩5分。1000 円（割引後）。
Stayed 2 nights in Oct 2025

8/10 Good

SATOSHI

Liked: Cleanliness, staff & service
ウォシュレットが使えなかった
Stayed 1 night in Oct 2025

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安いのに綺麗で市街地真ん中で良かったです。
Stayed 3 nights in Sep 2025

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
とても清潔で良かった
Stayed 1 night in Sep 2025

10/10 Excellent

NAOKO

Liked: Cleanliness, staff & service, property conditions & facilities
お掃除が行き届いていて、快適でした。 新市街のアーケードの中にあり、買い物も便利でした。お問い合わせの電話にも、親切丁寧に対応していただきました。ロビーにコーヒーマシンがあり、いただく事ができました。
Stayed 3 nights in Sep 2025

8/10 Good

MITSUNOBU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in Aug 2025

10/10 Excellent

yeongji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숙소 위치 방음 청소상태 등 다 좋았으나 생수 제공이 안되는건 좀 아쉽네요 그래도 다음에 구마모토를 방문한다면 다시 이용할 의사가 있습니다!
Stayed 3 nights in Aug 2025
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