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W Kuala Lumpur

Property class: 5 and above

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Photo gallery for W Kuala Lumpur

A nighttime view of a cityscape with two prominent skyscrapers, a large illuminated pool area, and surrounding modern buildings. - W Kuala Lumpur (Kuala Lumpur)
Creator video - submitted by Explore Bluegreenland
A modern bar area with a bar counter, seating, and a decorative centerpiece. - W Kuala Lumpur (Kuala Lumpur)
A modern lounge area with a purple sofa, yellow chairs, and a glass wall with vertical blinds. - W Kuala Lumpur (Kuala Lumpur)
A modern dining area with tables and chairs, a small bar area, and large windows offering a city view. - W Kuala Lumpur (Kuala Lumpur)
Located close to Petronas Twin Towers and KLCC Park, W Kuala Lumpur provides a poolside bar, a terrace, and designer stores on site. Treat yourself to a body treatment, a body wrap, or hydrotherapy at Away, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services, and 2 bars. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a steam room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a red sofa, a yellow armchair, and a city view.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with two beds, a large window with a city view, and a decorative wall.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Tower (View)

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Deluxe Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Tower (View)

A modern hotel room with two beds, a large window with a city view, and a decorative wall.

Deluxe Room, 2 Queen Beds, Tower (View)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a city view.

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and chairs, a small table, and a large mirror.

Studio Suite, 1 King Bed

  • City view
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a wardrobe, and a bathroom visible through an open door.

Suite, 1 King Bed

  • City view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse, 1 King Bed, Balcony

A modern hotel room with a large bed, a seating area with purple sofas, a black coffee table, and a patterned rug.

Penthouse, 1 King Bed, Balcony

  • City view
  • 175 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a TV, and a seating area with a purple chair and ottoman.

Suite, 1 King Bed

  • City view
  • 520 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Tower (View)

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Suite, 1 King Bed, Tower (View)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Kuala Lumpur City Centre, a neighborhood in Kuala Lumpur, W Kuala Lumpur is in a shopping district and near a metro station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Petronas Twin Towers and Kuala Lumpur Convention Centre are two other places to visit that come recommended. Visit our Kuala Lumpur travel guide
Map
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450

What's nearby

  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    5 min walk - 0.3 miles
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    5 min walk - 0.3 miles
  • A modern urban park with a winding water feature, surrounded by high-rise buildings and lush greenery.
    KLCC Park
    7 min walk - 0.4 miles
  • The Petronas Twin Towers at night, illuminated with lights.
    Kuala Lumpur Convention Centre
    7 min walk - 0.4 miles
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    14 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station
    4 min drive
  • KLCC Station
    7 min walk
  • Kuala Lumpur International Airport (KUL)
    56 min drive

Restaurants

  • Eight Ounce Coffee
    6 min walk
  • Sushiro スシロー
    5 min walk
  • Madam Kwan's
    6 min walk
  • NZ Curry House
    2 min walk
  • McDonald's & McCafé
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: MYR 137.80 for adults and MYR 68.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • FLOCK
  • LIVINGROOM
  • WET Deck
  • YEN

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,979 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MYR 137.8 for adults and MYR 68.9 for children
  • Rollaway bed fee: MYR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Does W Kuala Lumpur have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is W Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

What time is check-in at W Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at W Kuala Lumpur?

Check-out is at noon.

Where is W Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Petronas Twin Towers, KLCC Park, and Kuala Lumpur Convention Centre. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 1 mi (2 km). KLCC Station is 7 minutes by foot and Bukit Nanas Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

W Kuala Lumpur Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 313 out of 419 reviews
Rating 8 - Good. 63 out of 419 reviews
Rating 6 - Okay. 20 out of 419 reviews
Rating 4 - Poor. 12 out of 419 reviews
Rating 2 - Terrible. 11 out of 419 reviews

Reviews

Verified review

10/10 Excellent

Satra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Beautiful staff Beautiful view
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Torika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Excellent Service by Staff and great amenities!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. I’m taking about all of them. Beautiful room and pool with a view of the Petronas Towers. Breakfast buffet was great. Good location next to everything. And the Towers were a block over. Highly recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
The service and accommodations were impressive. The staff went above and beyond to ensure that we had an incredible experience.
View from our room
Wet Deck evening pool party
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best view, lovely staff, great food at the pool bar.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with excellent service

It was amazing! Very friendly staffs and great location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
For city breaks possibly the best hotel I have stayed in. Location is exceptional being over the road from the Petronas towers with an unrivalled view from the rooms and the pool (wet deck). The facilities and staff were next level too - nothing was too much and it felt like there was a genuine personal touch you don’t get these days. Absolutely certain to visit here again if I return to KL.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Super cool hotel with great pool and amazing staff!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Lanisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Staff and service was fantastic. Awesome hotel.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff members were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property just a block from Petronas Twin Towers. Clean, welcoming and comfy with a superb breakfast buffet. The only downsides were the incessant nighttime motorcycles revving their engines on the street and thus disturbing one's sleep. Perhaps there are quiter rooms at the backside of the property. And while I had hot water in the sink, The water was only lukewarm in the shower.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

REN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every aspect of hotel; room, amenities, staff friendliness, location, hotel pool area.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Tin Ying

Liked: Cleanliness, property conditions & facilities, room comfort
Great location and super kids friendly. Staff are generally helpful and in room dining is excellent.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful nd clean place friendly staff
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the Petronas Towers
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Farid

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
They told us the renovation at the Spa and gym would be done by the time we got there but unfortunatly there was still construction going on which led to very loud noise at the pool. Also didn’t have acces to the gym and spa. So a big part of the facilities we paid for weren’t even available. Improvised gym had no AC, imagine having to workout in 32 degrees in hot Kuala Lumpur. The room itself was okay, but the door of the bathroom didn’t fully close so no privacy there. There was no electric contact in the bathroom so I had to blowdry my hair in the bedroom. No electric contacts at the bed, so you have to charge you’re phone or whatever at the other side of the room. Also no smart tv, so no Netflix or YouTube, just a bunch of boring Malaysian local channels. Staff was very polite, breakfast was excellent. But won’t be coming back, it didn’t meet the expectations.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Yunis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent service and very conveniently located.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Lanisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service.Staff were AMAZING. Great location.Awesome hotel would definitely come back😊
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Lun Kai Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay. Staff members still were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Sau Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent, 5 mins walk to Twines tower. There are many restaurants near by.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Rayyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect. The staff were incredible and really made our stay great. We will be back!
Stayed 8 nights in Aug 2023
Verified review

10/10 Excellent

Quoc Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff and great breakfast. Would definitely go back. Amazing pool with a view
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Almir

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Welcoming staff, High Quality buffet breakfast with something for everyone. Highly recommend and would return if I come back to KL.
Stayed 3 nights in Dec 2023