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The Apartments at Times Square Kuala Lumpur by Robinsons

Property class: 3.5

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A nighttime swimming pool with water jets, surrounded by a modern building with illuminated windows. - The Apartments at Times Square Kuala Lumpur by Robinsons (Kuala Lumpur)
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A modern hotel with a tall building featuring numerous windows. In front, there is a landscaped area with a fountain and well-maintained greenery. - The Apartments at Times Square Kuala Lumpur by Robinsons (Kuala Lumpur)
A hotel room with a large bed, a nightstand with a lamp, and a view of the cityscape including the Petronas Towers. - The Apartments at Times Square Kuala Lumpur by Robinsons (Kuala Lumpur)
A modern hotel lobby with a reception desk, seating area, and a sign reading "City Lounge". - The Apartments at Times Square Kuala Lumpur by Robinsons (Kuala Lumpur)
Located close to Jalan Alor and Lot 10 Shopping Centre, The Apartments at Times Square Kuala Lumpur by Robinsons provides a bowling alley, a terrace, and a shopping mall on site. Treat yourself to a body treatment, a massage, or a facial at Jojoba Spa, the onsite spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. Free in-room WiFi is available to all guests, along with 3 coffee shops/cafes and a garden.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio

A hotel room with a large bed, bedside tables, a desk, a chair, a bench, and a view of the city through large windows.

Studio

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A living room with a white sofa, a white coffee table, a dining table with white chairs, and a TV in the background.

Superior Room

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A hotel room with a large bed, two bedside lamps, and a city view through large windows.

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

About the neighborhood

Located in Golden Triangle neighborhood, The Apartments at Times Square Kuala Lumpur by Robinsons is connected to a shopping center. Jalan Alor and Kuala Lumpur Tower are notable landmarks, and travelers looking to shop may want to visit Lot 10 Shopping Centre and Pavilion Kuala Lumpur. Petronas Twin Towers and Mid Valley Megamall are two other places to visit that come recommended. Visit our Kuala Lumpur travel guide
Map
East Tower, Berjaya Times Square, No.1, Jalan Imbi, Kuala Lumpur, 55100

What's nearby

  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    1 min walk - 0.0 miles
  • A crowded street market with numerous stalls and people.
    Jalan Alor
    3 min walk - 0.2 miles
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    5 min walk - 0.3 miles
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    10 min walk - 0.6 miles
  • Lot 10 Shopping Centre
    5 min walk - 0.3 miles

Getting around

  • Kuala Lumpur Pasar Seni Station
    3 min drive
  • Imbi Station
    3 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    37 min drive

Restaurants

  • Starbucks
    2 min walk
  • Starbucks Reserve Bar
    2 min walk
  • Auntie Anne's
    3 min walk
  • LIANG Sandwich Bar (粮全其美)
    2 min walk
  • Jardin Coffee & Tea
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Self parking on site (MYR 23 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 60 for adults and MYR 48 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge

Things to do

  • Bowling alley
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall

Family friendly

  • Bowling alley
  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 43 floors
  • Built in 2002
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 50 per day
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 48 for children
  • Airport shuttle fee: MYR 150 per vehicle
  • Self parking fee: MYR 23 per day
  • Rollaway bed fee: MYR 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Apartments at Times Square Kuala Lumpur by Robinsons have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Apartments at Times Square Kuala Lumpur by Robinsons pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 23 per day.

What time is check-in at The Apartments at Times Square Kuala Lumpur by Robinsons?

Check-in start time: 3:00 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at The Apartments at Times Square Kuala Lumpur by Robinsons?

Check-out is at noon.

Does The Apartments at Times Square Kuala Lumpur by Robinsons provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MYR 150 per vehicle applies.

Where is The Apartments at Times Square Kuala Lumpur by Robinsons located?

This family-friendly Kuala Lumpur hotel is located in a shopping district, within a 10-minute walk of Jalan Alor and Lot 10 Shopping Centre. Pavilion Kuala Lumpur and KLCC Park are also within 1 mi (2 km). Imbi Station is only a 3-minute walk and Hang Tuah Station is 6 minutes.

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Reviews

The Apartments at Times Square Kuala Lumpur by Robinsons Reviews

7.4

Good

7.4

Cleanliness

7.8

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 32 reviews
Rating 8 - Good. 14 out of 32 reviews
Rating 6 - Okay. 9 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Khim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient within the mall. Good amenities clean and friendly staff
Verified review

10/10 Excellent

Mr Stuart D Rowley

Liked: Cleanliness, staff & service, amenities
After an annoying mix up checking in my stay was great. The Manager went out of his way to help me which was truly appway to
Stayed 5 nights in Oct 2025
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT bother staying here

The condition of the room was BAD. It was so poorly maintained with smoking smell, leaking taps, damaged toilet cover, broken ironing board, etc. Horrible stay experience...
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Apr 2022
Verified review

8/10 Good

Noor Hasliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

owesome

overall good,room bersih dan selesa
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Amash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful stay with best location

We were skeptical prior to arriving because of some of the reviews we had read but we had an amazing experience staying at the place , The staff were friendly and considerate .The check-in experience was smooth and a member of staff was waiting to welcome us and showed us to our room. The rooms were clean and had stunning views of the twin towers. Location of the apartment is convenient since its in the same building as times square shopping mall. Would definitely recommend staying again
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Dhirendra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT CHECK IN THIS HOTEL - PATHETIC PLACE!!!

This is an apartment which has no proper management & instead run by local agents who extort money and do not provide basic services like Wifi , Fresh Towel, bedsheets. Once checkin they will ask for deposit and assure everything is ok. Later on they will not clean room and also no wifi. There is no single person to complain. People are : John and his supervisor Robinson who have "no care attitude" . During checkin there is wait for more than 1 hour and local security guards would not allow to enter the premises unless room key is given and pax are made to stand outside! We stayed 1 week but till last day all above problems were persistent and there was no one to list the complaints. Beware of this hotel / apartment and try as much possible not to check in here. Very poor management and place run by unprofessional agents. There is absolutely no one to here about your issues
Stayed 10 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super spacious apartment

Room is really spacious but unfortunately this apartment hotel doesn’t hv a check-in counter, staff are always at e lobby to serve u, is quite weird. Generally glad to hv booked there!
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

KUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good except the door card always problem. Weekend cannot replace. We cannot go separate ways
Verified review

8/10 Good

EMI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

一口で言うと残念

2月に２３日間利用しました。 部屋は26階とても広くて古くてもインテリアと合っていていい感じ 値段の割にはとても良い。 残念なのは掃除で壁に掛っている絵のガラスはカビだらけバスタブの中は汚れてるし掃除の時間は夜7時って時も掃除ができないんでタオルだけって時もありました。 エージェントに電話してもすぐ持っていくと言ってから2時間後ってのもありました。 タオルを忘れる日が何度かあってそれがストレスで結局バスタオルを2枚下のモールで購入しました。 ここはそうゆう所だと割り切ればいい所です。 ホテルにコインランドリーが無いので下着など小物は自分で洗濯するようで大変でした。 後、隣が工事中で夜までうるさかったのが残念でした。
Stayed 21 nights in Feb 2018
Verified review

6/10 Okay

Daniel Tan

Liked: Cleanliness
Disliked: Staff & service

Can be so much better

The hotel is nice but I didn't know what I booked was apartment. Overall quite comfort. The heater was not working, the agent came to service but the problem occur again the next day. The agent came with a man to service which lock the toilet door, this left me felt insecure. There's a broken door hid at the bottom of our sleeping bed. Nice but can be so much better
Stayed 1 night in Jun 2017
Verified review

8/10 Good

parry

Liked: Cleanliness, staff & service, room comfort

location nice

should provide 2 access card for a room for convenient.. room towel should provide 4 pieces at least if customer go for swimming pool extra use..
Verified review

10/10 Excellent

gpteh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berjaya times Square

Good hotel for family stay here nice affordable food and shopping and entertainment
Verified review

4/10 Poor

ernest

Disliked: Cleanliness, property conditions & facilities, room comfort

Not so pleasant

Location is very convenient. Room and everything else is old. If you are fussy about comfort and cleaniNess don't bother.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartmwny

Worst with RM
Verified review

8/10 Good

Dyann

Liked: Cleanliness, room comfort

Nice hotel room with a good view.

I enjoyed my stay as it was a convenient location close to shopping Malls but service level from staff could be improved.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accomodation very noce close to everything clean
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended apartment hotel for biz & family stay

Pleasant stay very good service by the Agent Management
Verified review

8/10 Good

Sarifah

Liked: Cleanliness, staff & service

Convenient location

It was such a misleading information! It seems that this booking is through an agent. The check-in was very poor handled as this is actually through an agent. The personnel who handled our check-in was very rude and unprofessional. It affect the image of hotel.com by taking this kind of agents to be included in the web brochures.
Verified review

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
penginapan yang selesa dan sesuai bagi sekeluarga untuk bersantai & membeli belah .
Verified review

8/10 Good

Saharudin bin aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I b back

Hotel location
Verified review

6/10 Okay

Marina

Waiting for check in is too long. No toohpaste/toohbrush, soap, hair dryer provided. To call and request for it. Air-cond room is not cool. The tv station is not comprehensive.
Verified review

6/10 Okay

fouad

Disliked: Cleanliness, property conditions & facilities, room comfort

Exellent location.. It is in the mall and monrail.

It is exellent location in hart of the town.. Big rooms.. But have bad furniched.. The bed cover sheet is very dirty and bugs in the bed and floor. and also the towel is very old. The room service is olso bad.
Verified review

8/10 Good

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying

Room is very big, the sofa and tables abit old. Over all staying in this room with $ paid for is worth. Will book again next time.
Verified review

6/10 Okay

lik hang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
位置地點好好,落下有大型商場